Pros (+) Staff were fantastic. The whole place was spotless. The spa was amazing!!!
Cons (-) WiFi and phone signal was poor.
4 stars
Thornton Hall Hotel & Spa
Neston Road, Thornton Hough, CH63 1JF, United Kingdom
Thornton Hough, United Kingdom
See location+44 151 336 3938Photos of Thornton Hall Hotel & Spa
Overview
Thornton Hall Hotel and Spa is located in the Heswall area of the United Kingdom and is a garden-style property in the Thornton Hough area. It is also close to Chester Zoo, Liverpool and Everton Football Clubs, Liverpool ONE, The Beatles Statue, the Philharmonic Hall, Tate Modern Music, and more. Fans of nature will love its proximity to the Wirral Peninsula's estuary, the Wirral Country Park, and the Heswall Dales natural site. The Liverpool John Lennon Airport is only 8.3 miles away from the premises.
The stylish property is full of activities and two of the finest are the restaurants available on the premises. The Lawn Restaurant features International cuisine, while The Brasserie offers Mediterranean. The hotel has a long list of amenities and services it makes available including the different sun terraces and decks. There are also aerobics workouts, a swimming pool, fitness center, yoga classes, massage treatments, spa therapy, housekeeping daily , a business facilities center, salon with makeup, hair and mani-pedi, car hire desk, and packed lunches. There is a concierge, luggage storage, currency exchange, and more.
Rooms are divided into specific styles with each offering up a work desk with chair, premium entertainment system, a large and private bath with signature toiletries, a minibar, direct-dial phones, climate controls, daily housekeeping, gorgeous design, and décor.
With its idyllic location and a long list of premium amenities, the Thornton Hall Hotel and Spa provides a welcome retreat or excellent stop along the way.
Latest deals for Thornton Hall Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Thornton Hall Hotel & Spa
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Shower chair
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by stairs
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Aerobics
- Fitness center
Reviews of Thornton Hall Hotel & Spa
8.4
Very good
1336 verified ratings
Wonderful
771
Very good
236
Good
116
Okay
82
Fair
56
Mediocre
31
Poor
44
Summary of reviews
Guests say
Guests generally praised the hotel for its excellent service and cleanliness, highlighting the friendly staff and well-maintained facilities. However, some guests experienced noise disturbances from events and functions, which affected their stay. Overall, the atmosphere was described as luxurious and welcoming, making it a pleasant place for relaxation.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.4 out of 10
1296 reviews
8.4 out of 10
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10 out of 10
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All reviews
Pros (+) We liked the luxurious atmosphere, the excellent decor and the pool. The staff were friendly and efficient
Cons (-) Nothing really, only suggestion would be a hook on the back of the bathroom doors and a few more changing cubicles in the pool changing rooms
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurants?
The hotel features two restaurants, The Lawn Restaurant offering International cuisine and The Brasserie offering Mediterranean dishes. Guests have praised the high standard of food available at both restaurants.
What are the spa facilities like at the hotel?
The hotel offers extensive spa facilities, including a swimming pool, hot tubs, steam room, sauna, and massage treatments. Some guests have mentioned the need for updates and additional experiences in the spa area.
Is the hotel suitable for families?
The hotel offers cribs and kids meals, making it suitable for families. However, some guests have mentioned that the rules regarding children in the spa areas were not enforced, affecting the relaxing atmosphere.
What are the beds like at the hotel?
Guests have described the beds at the hotel as lovely, huge, and comfortable. However, a few guests have mentioned that some beds were hard and not very helpful staff.
What are the cleanliness standards at the hotel?
The hotel is described as very clean and tastefully decorated. However, some guests have mentioned specific instances of cleanliness issues, such as tea and coffee stains in the room and a musty smell in certain rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer a quieter experience, consider visiting in October, which is considered the low season. This may offer a more peaceful and less crowded stay.
Check Spa Access Restrictions
Some guests were disappointed by the restrictions on spa access for children. It's advisable to inquire about this policy before booking if you plan to use the spa facilities with children.
Explore Nearby Attractions
The hotel's proximity to Cheshire Oaks makes it a perfect location for a shopping trip. Additionally, the Wirral Peninsula's estuary and country park offer nature lovers a delightful experience.
Verify Room Facilities
Some guests experienced issues with in-room facilities such as TVs and coffee machines. It's advisable to verify the functionality of these amenities upon check-in.
Consider Half-Board Options
Guests recommended going half-board for meals, as they found the food to be delicious and worth the value.
Inquire About Early Check-In
If you require early check-in, it's advisable to inquire in advance as some guests mentioned challenges with early check-in allocation.
Be Mindful of Spa Renovations
Some guests were disappointed by the spa undergoing refurbishment during their stay. It's recommended to check for any ongoing renovations that might affect the availability of spa facilities.
Plan for Temperature Control
Some guests found the rooms to be warm at times, affecting sleep quality. It's advisable to inquire about temperature control options in the rooms.
Consider Noise Levels
Guests staying in certain rooms experienced noise disturbances, so it's recommended to inquire about quieter room options if noise sensitivity is a concern.
Location
Neston Road, Thornton Hough, CH63 1JF
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Thornton Hall Hotel & Spa
Low season | July |
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High season | December |
Average price (weeknight) | $255 |
Average price (weekend night) | $324 |
When to book a room at Thornton Hall Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Thornton HoughGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Liverpool J. Lennon |
Distance to airport | 8.5 mi |
Everything you need to know for your stay in Thornton Hough
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