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Staff very friendly and helpful None
Lovely setting, good restaurant [although limited menu], numerous intimate lounges. Reception staff very helpful and attentive. Restaurant service excellent. We dined in the bar on the first night and the kitchen closed during our meal, and so we were unable to finish our meal! When we queried this with the bar manager he just smiled politely and disappeared.
Beautiful location right in the heart of Dovedale. Pleasant staff at reception and in the restaurant. Were there for two nights. The room for the first night was small, quite poky and contained a four poster bed that looked quite nice but was not full size, saggy in the middle and about three feet off the ground. Unfortunately as a couple we are full size and also quite saggy in the middle. To say I had a bad night's sleep would ne inaccurate. I did not sleep at all. Not a wink. It was like lying in a canopied hammock. In the morning I spoke to reception and said that we could not sleep in the same room another night and to be fair to them they were very good about it and changed our room. It did unfortunately spoil our stay however because we were so shattered that we couldn't really enjoy the walking we were so looking forward
The location The room and the food.
Dovedale view from our nice bedroom Fruit quality available at breakfast
Room comfortable and spacious. Efficient central heating. Reception staff friendly and helpful. Dinner expensive, no a la carte and only average quality. Breakfast badly overcooked! Hot water only lukewarm.
Clean, well-appointed room; Excellent location; 4-poster bed unexpected surprise; excellent set price evening meal; free admission to Chatsworth House as part of 2-night package. Knowledgable and friendly staff. There were no bad points.
Beautiful location. Nice bedroom. Good lounge areas. Lovely gardens. Bar food disappointing.
wonderful location, very good food (breakfast and dinner)
Setting is outstanding price of the evening meal
The staff were very friendly and helpful.
speed of breakfast,Hotel staff where freindly, room was clean no sign telling you that if there was no parking avilible at the hotel front there was extra parking and where it was in the hotel grounds
Very friendly staff, excellent food and beautiful period Manor house.
Full English breakfast, clean bathroom with fresh towels, friendly staff. The floors made alot of noise when walked on so could hear people walking through the corridor.
Dinner and breakfast were lovely. Rooms were large, and extra blankets etc were provided which were really needed for cold snowy weather. Staff friendly and helpful.
Easy to access my interests
The staff were just excellent and really went above and beyond. From accomodating my childrens schedule with an extra early dinner, to really making everyone feel welcome, it was wonderful to stay somewhere so personal after so many faceless corporate hotel chains. Not at all.
Friendly and helpful service. The full english breakfast was fantastic.
I stayed in annex at the back of the hotel (motel style). Rooms were warm and cosy WiFi still not working. Big problem for a business traveller.
very friendly n/a
lovely breakfast - vegetarian menu for my son
The family atmosphere was great with children and dogs being most welcome. The food was plentiful and very tasty
An 'atmospheric' location, great breakfast, and very helpful staff. The chalet accommodation may not be to everyone's taste, but in my view is preferable to having people above you in a hotel room (walking over the creaking floorboards at 3:00am, etc.)
the food was well cooked and appetising the fact we had to walk across about 50 yards to the Inn for our meals from our motel style room was not made clear on website.
Rooms smelt musty and damp. Food was badly cooked.
The use of the spa it was very reasonable
The quality of food was good if rather excessive. Felt the place neede a lift. The rooms were looking tired with paint flaking.
Great food, excellent location, rooms were lovely, staff were very hospitable and friendly which contributed to a great experience. Facilities in the room (television, hairdryer) were somewhat faulty - with the television we could only get bbc 1, where as the other room in our party have access t omultiple channels.
quality of evening meal cooked breakfast was tasteless
The only drawback about the whole place was the price of the evening meal. This is a two star hotel however prices are of a five star rating