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Excellent all round service and facilities
The staff were personally delightful but very obviously badly trained - a management problem, I suggest.
Comfort, friendliness, service and overall value for money No
This was our second visit to your establishment and like the first visit everything was perfect. The staff, food and environment was just perfect,and we shall be back.
Comfort of Room
Lovely rooms and the restaurant was fantastic. Pillows were a little hard for my personal taste.
Room was absolutely amazing, decor was well thought out! Staff were friendly, would highly recommend. Nothing to complain about, hotel was perfect
The staff were friendly and accomodating and made the stay very enjoyable Too short!
The hotel was a delight... wonderfully luxurious bedrooms, with lovely little touches like dressing downs and slippers and chocolates on your pillows each evening. Everywhere was spotlessly clean, in particular the pool and sauna area, and the staff were the perfect combination of friendly and professional. The food available in the restaurant was a "foodies" dream - a real culinary experience - and not too expensive considering the sumptuous surroundings. Breakfast was included in the room rate, and the usual offerings were available, but in addition you could have far more opulent dishes such as smoked salmon - again, wonderful! In all, we very much enjoyed our stay and were most disappointed to be going home! I will most definitely be returning! The only possible negative (and it really is rather down to personal taste) is the heat of the bedrooms. Even without the radiators on, and with the windows open, it felt warm... so although I would not let this put you off, only pack light weight pajamas!
Very friendly and welcoming staff nothing