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the location was verry convinient for us
The room was nice and clean, very good value for money. I appreciated the free parking. A good place to spend the night. There was an exorbitant price of 16 euros per person for the breakfast and internet access was also extremely expensive. We did not have breakfast there, but at a nearby coffee shop, and paid 10 euros for a nice breakfast for two.
Overall good quality and convenient location
balance price/quality : expensive hotel because breakfast is extra, newspaper is extra. Poor menu choice in restaurant.
Comfortable and large room, good location in town, easy access and good parking just in front of hotel or next to it. Other services expensive a lot comparing to accommodation price (e.g. breakfast for 16€, restaurant menu 28€). Wireless internet available only after payment 10€/hour - this is incredible! Much less fancy hotels use to have it for free! Too thick pillows and short bed.
spacious lobby and restaurant/ good menu charge for internet
considering the price ; breakfast really good. - the ventilator in the original room made so much noice that I had to change room (packing up all my cloths etc from 2nd to 6th floor) The other room smelled and I assume was not used for quite some time. I arranged wake up call at 4.45 am but this didnot reach me.. When calling the person at the reception confirmed he could not get through and intended to come upstairs to wake me (?) .
Breakfast is great, staff is friendly, air conditioned If I'd been told up front about the renovations when making the reservations, I would have been more understanding about it. But something about being vibrated out of my bed at 9am when I'd been told they don't even start work until 10 frustrated me. Not to mention the random strangers walking by my sixth floor window on the scaffolding.
freindly staff, good chioce of food and breakfast, clean rooms and lobby. in all we had a very pleasant stay and will be staying there again.
The staff were very friendly, efficient and helpful. The car park is convenient and connected to the hotel. The breakfast was not to the high standard I've grown to expect in hotels in Germany - namely the famous german bread rolls whcih seemed to have been baked from frozen instead of fresh from the baker.
The room was clean and the staff spoke english well enough for me to ask questions. The breakfast had plenty of choices, though i didn't eat there every day. I wish the staff had understood the local train system better...they didn't know much about the train that stopped right in front of the hotel.
Attentive staff. No Internet in the rooms, so I can't stay there again.
good facilities, nice staff internet works only in lobby, little distant from the city center, bu walkable
It is nearby the shopping area.
We had a great week at this Hotel, We were here for a sporting event within the city. The staff were all very friendly. Our son was the only child in the hotel and they all made him very welcome. The room was clean and very comfortable. The breakfast was tasty and staff were quick to help with any requests.
location was close to my meetings there is no air conditioning and i would not recommend the hotel in the summer. winter is ok as there is heat.
It was there with real people at 1 am.
The room was brand new and sparkling clean. Close proximity to the highway. The view from the windows was obscured by the building nearby.
Pleasant willing and helpful staff Location is not good relative to the city centre; lack of restaurant facilities on the weekend; sometimes understaffed (at night)
Easy place. No problems and good service. Free internet.
Comfort, Restaurant inside - good level- Internet hot spot and internet free connession at Reception Dirty and bad-smelling room
staff friendly and helpfull the location was poor for someone on a holiday, better suited to the business people,situated in a industial area 25 min walk to town centre
Staff excellent and no problem with English ..top marks !! Location was in resident area and not easy to find without the satnav !!! but it was worth it.
Exellent staff and good breakfast. Far away from the city center.
This hotel has comfortable accommodation and beds. The food is nicely served and of good quality.
location and service, staff very friendly and helpfull, very good breakfast, internet
Distinctive, family-run hotel, proud of its Swabian food and culture. Very friendly staff. Excellent location for visiting Heilbronn.
Excellent staff inc restaurant staff No offer of additonal pillows
Location, parking space and services I was not able to connect to Internet from my room
Please write at least 15 words
Excellent location. Good service. Well designed and decorated rooms. Some difficulty finding the access bridge to the hotel on arrival. Could be better explained (in words) on the hotel website.
Great location, facilities new and clean! Internet was not available in my room. No one new why. Since it was a business stay, this was a major inconvenience.
location of hotel and services could have been a bit more modern
location and service menu at restaurant had very fish dishes on the evening menu
Friendly staff, great breakfast buffet, Germanic efficiency.
the beautiful old building and nice common areas
Perfect hotel for functional stay. All service is correct. Room interieur large and very functional, but nithing to feel "at home"
price of the breakfast were expensive
It was a clean and comfortable room. The breakfast buffet was superb.
The rooms are clean and locations are quite and accesible to the city center. Good voor the family short stay We just stayed for a night so no comment..
room and cleaness of the room and bathroom
resturant , positioning.
Quite kind wellcome of the staff in the reception desk but all the rest cancelled the good impression... It was a very bad experience, a nightmare!! The hotel has a serious problems with soundproofing and it's very noisy because of the railway just next to the hotel (traffic all night long - transport of containers). Hotel is quite clean but also quite old equiped. Very bad impression.
vicinity to congress venue building in general and location
An old fashioned, fairly basic sort of a hotel - but perfectly adequate for business travel. Clean, comfortable rooms, if a little dark. Plenty of parking. Excellent breakfast. Some BBC World News or CNN would be handy on the telly.
Quite new big en very nice decorated hotel of high level.Tasteful luxery and accomodation as well the nice high rooms. Excellent culinair cuisine for reasonable costs. Good service. Outside nice terras for dinner. Very good breakfast, Free parking. Very good for passing through or longer stay. We had a very good offer.
too dry & cold
breakfast was good When we booked your web-site said hotel had indoor and outdoor pools and a fitness centre. We would never have booked otherwise. They had none of these. It was most unsatisfactory.Please let me know why you advertised these facilities.
Very friendly, helpful staff, large, bright rooms. Very good Chinese restaurant downstairs (on the premises, but not owned by the hotel). Decent breakfast. Free parking and lots of it. Will definitely use the hotel again for future business trips - good value all round My room was opposite one of the conference rooms and they had an evening function which was quite noisy - ask for a room away from conference rooms!
Friendly fair welcome, great service from the waiters, good food We got a room at main street side , so noisy and no dark curtains, no secure parking for motorcycles
Ideal location to the A6 motorway.Very clean and comfortable.The staff spoke english and were helpful.
We did not expect a 1700's hotel building with a thouroughly modern insides, except for no elevator. Nice staff and good meal in their restaurant.
Nice room, excellent breakfast and free wireless. Good parking facilities. Very good value for money. Not very central. Car needed to find place for a walk and more than one restaurant. Nearby Heilbronn was a very nice city with all amenities.
Staff was accommodating when realized we had 4 people in room. Breakfast was light, but decent. Staff friendly. Hotel had a "full house" night we stayed, and reservations did not show we had room booked for 4 (not hotel's fault). Room was crowded for 2 adults, 2 children. Very warm at night; small fan in room did not help much.
I don not recommend this Hotel . I don not recommend this Hotel .
Very helpful and friendly staff. Very secure. Quiet neighborhood Rooms are across the street from hotel which could be daunting in bad weather.
The food was great. The room was perfect and neat.
We stay one night. It was perfect. Beakfast was very good, also dinner.
I can't say enough about this hotel! As a family with young kids, it's hard to travel and find a hotel the whole family can love. The room itself was spacious and clean and big enough for a family of four. The breakfast buffet was copious and delicious (one of the best I've experienced). The biggest draw for us, however, were the facilities outside. Their park is amazing! A zip line, climbing wall, swings, playground, fun participatory sculpture games and the beautiful surrounding gardens and orchard made this a kids paradise. Highly recommended. We also loved the fact that Schwabish Hall was only minutes away, but that we were staying in the countryside. Would loved to have tried the spa facilities. Next time!
Nice size, clean and comfortable room with large opening windows. Ask beforehand if a wedding or party is due to be held as it will be noisy, depending on the location of your room, until the early hours.
Nice hotel, excellent breakfast.
Nice room ; very friendly and helpful ; parking place for bycicles ; excellent evening meal Far from center of Schwäbisch Hall (and busy road to get there with a bycicle)
The staff and owner treated us great(like part of the family) None
Was a beautiful room with a good view. Was within walking distance of restaurants and some shoppong. Enjoyed dinner in the Hotel and the breakfasts were excellent. no
Comfortable and clean rooms. Good food, service and atmosphere in the evening in the restaurant. Bright and spacious breakfast area with extensive buffet. We stayed on 2 seperate occasions. The first room we stayed in had velux windows which proved noisy when it rained heavily in the night. The second room however had ordinary windows and was very quiet.
Nice friendly interior, fine breakfast buffet sortiment. Seems more for business than for leisure purposes, really poor seating comfort in rooms, small tv placed too high, not so clean in room and breakfast area.
I enjoyed the location of the hotel, more out in the country than in the city. The service and food in the hotel restaurant was excellent. A very clean and confortable hotel.
The hotel staff was cooperative, welcoming, attentive. The food in their restaurant was excellent... and I'm not easily impressed. The local white wines were excellent examples of reisling. I felt I was in the heart of a lovely town. The walks invited you to tour the city. It was a comfortable, well designed update of an older building and made me feel apart of this lovely old river town. No AC and thus it can be quite noisy at night, especially since one of the nights I was there was "band night," a city wide promotion that featured many types of music in many venues. There was no escaping the noise until 2:30 in the morning. Such is life.
The staff went out of their way to make my stay enjoyable such as setting out breakfast for me at 5:30 am as I had to catch an early train. The free wi fi in the room was a pleasant change from my other hotel experiencews. There is nothing to mention in this category.
Restaruant was closed. Car parking poor.
The hotel was positioned near a river and had some nice views, a short walk over river via foot bridges and you found yourself in a very old and pictures city centre. Found Some good food and a selection of local bars. The bar could have been better, it is only very small and on our second evening was closed on our return froma walk at 10.00pm. No chance of a night cap.
it is central in the town cleaning of thhe rooms must improve as i had the same towls each day and the same half filled glass of water left out each day.