Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Incredible bar."
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9.3 "Terrific location."9.4 "94%
enjoyed the restaurants & bars nearby ." 7.9 "Great parking , according to 79%." 8.6 "86%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
8.9 "Generally very clean."9.1 "91% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." 9.2 "92% said theconcierge service was amazing ." 8.3 "Management was excellent , said 83%." 10.0 "100% wereimpressed by the valet service ." -
8.3 "Breakfast is good."
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6.6 "Rooms are ok."5.1 "For only 51%, the
bathroom was ok ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."8.7 "
Easily accessible by car , said 87%." 9.2 "92%liked the proximity to sightseeing ." -
9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.2 "92% said theconcierge service was amazing ." 8.0 "80% said thereception staff was great ." -
8.3 "Breakfast is good."
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7.6 "High comfort."7.9 "79% thought
rooms were spacious ." 8.9 "89% said thebeds were comfortable ." 8.6 "86% thought it waspleasantly quiet ." -
6.5 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." -
3.1 "Disappointing internet connection."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.2 "82% said thereception staff was great ." -
9.3 "Terrific location."9.3 "
Easily accessible by car , said 93%." 9.5 "95%enjoyed the restaurants & bars nearby ." 7.6 "Great parking , according to 76%." 9.1 "91%liked the proximity to sightseeing ." -
8.5 "Breakfast is good."
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6.3 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." -
6.1 "Average amenities."5.8 "58% thought the
building was acceptable ." 6.4 "64% considered thelobby entrance to be so-so ."
Overall Rating
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9.5 "Terrific location."9.2 "
Easily accessible by car , said 92%." -
9.1 "Perfectly clean."9.3 "93% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.5 "Breakfast is good."
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8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
7.1 "Nice rooms."9.3 "93% said
rooms were clean ." 9.1 "91% said thebeds were comfortable ." -
6.7 "Vibe was decent."
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6.2 "Average amenities."6.0 "60% thought the
building was acceptable ."
Overall Rating
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9.5 "Terrific location."
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9.0 "Perfectly clean."9.2 "92% said
rooms were clean ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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7.2 "High comfort."7.4 "74% thought
rooms were spacious ." -
5.9 "Average amenities."5.5 "55% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.6review from
Beautifully designed comfy rooms, breakfast was great and moroccan food main courses was great too
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7.7review from
One of the best hotels I have ever stayed. A hotel in China which serves three kinds of Birger Muesli at breakfast is definitely topnotch. Also good croissants and great fried rice with beef (also for breakfast). Perfect beds and spotless. Reception and concierge helped me out with some small matters! Dark hallways and tasteless hotel design. Next time they should try fresh young dutch or scandinavian designers.
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7.7review from
The comfort of the room and the quality of the fittings The price of extras
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6.0review from
a luxury hotel with a rich delicious buffet
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6.3review from
Excellent accomodation, large room with nice bathroom, friendly staff. Good food in the available hotel restaurants. Executive service is very good and value for money. (breakfast and happy hour) The location of the Sofitel is at a prestigeous lane / square but you cannot just walk out for a meal or shopping. The nearest by shops and restaurants are a 20 minutes walk from the hotel so you need transport to go there (which is available at low prices (tuktuk type of transport). Another thing, we had looked forward to visit the Japanese "Koi " hotel restaurant, but during golden week early October they closed half of the hotel Sofitel restaurants, and Koi was not open.
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8.0review from
The staff are very helpfull. I got ill during our stay and they arranged a doctor immediatelly and were very helpfull. They also upgraded us.Food is excellent and facilities are great and the hotel is very central. Only that when they say the breakfast closes at 10h30 they mean it and will start cleaning and removing things around you 5 minutes before the time and clearing off the buffet.
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7.2review from
Central to everything. Easy access. Very friendly and helpful staff. Very comfortable in every way. We stayed another night. Swimming pool was out of order. Ladies spa was out of order. Mens Spa water was too cold. Steam room was far too hot it could not be used. Showers drains were blocked causing flooding. Poor. Hopefully this was a one off.
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7.2review from
Quality of the hotel room. Services & Facilities. Service in restaurant
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8.0review from
Room Service was excellent, Room very comfortable and Hotel staff wonderful.
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6.4review from
the hotel is form the top of the offer poor (sound) isolation of the room
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8.0review from
The staff are very helpfull. I got ill during our stay and they arranged a doctor immediatelly and were very helpfull. They also upgraded us.Food is excellent and facilities are great and the hotel is very central. Only that when they say the breakfast closes at 10h30 they mean it and will start cleaning and removing things around you 5 minutes before the time and clearing off the buffet.
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8.0review from
Room Service was excellent, Room very comfortable and Hotel staff wonderful.
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7.6review from
Beautifully designed comfy rooms, breakfast was great and moroccan food main courses was great too
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7.7review from
One of the best hotels I have ever stayed. A hotel in China which serves three kinds of Birger Muesli at breakfast is definitely topnotch. Also good croissants and great fried rice with beef (also for breakfast). Perfect beds and spotless. Reception and concierge helped me out with some small matters! Dark hallways and tasteless hotel design. Next time they should try fresh young dutch or scandinavian designers.
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7.7review from
The comfort of the room and the quality of the fittings The price of extras
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7.2review from
Central to everything. Easy access. Very friendly and helpful staff. Very comfortable in every way. We stayed another night. Swimming pool was out of order. Ladies spa was out of order. Mens Spa water was too cold. Steam room was far too hot it could not be used. Showers drains were blocked causing flooding. Poor. Hopefully this was a one off.
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7.2review from
Quality of the hotel room. Services & Facilities. Service in restaurant
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6.0review from
a luxury hotel with a rich delicious buffet
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6.3review from
Excellent accomodation, large room with nice bathroom, friendly staff. Good food in the available hotel restaurants. Executive service is very good and value for money. (breakfast and happy hour) The location of the Sofitel is at a prestigeous lane / square but you cannot just walk out for a meal or shopping. The nearest by shops and restaurants are a 20 minutes walk from the hotel so you need transport to go there (which is available at low prices (tuktuk type of transport). Another thing, we had looked forward to visit the Japanese "Koi " hotel restaurant, but during golden week early October they closed half of the hotel Sofitel restaurants, and Koi was not open.
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6.4review from
the hotel is form the top of the offer poor (sound) isolation of the room
