General
Services and conveniences
Basics
Kitchen
Bathroom
Accessibility and suitability
Pool and spa
Dining
Family friendly
Laundry
Bedroom
Things to do
Media and entertainment
Parking and transportation
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a variety of amenities such as a spa, indoor pool, and a kids club, making it suitable for families and providing a range of entertainment options for guests of all ages.
Is parking available at the hotel?
Yes, the hotel provides parking as well as a shuttle service and airport shuttle for the convenience of guests.
How is the food quality at the hotel?
Guests have praised the free buffet breakfast, room service, and the hotel's restaurant and bar, offering a variety of dining options with great food and service.
What can guests expect in terms of cleanliness?
The hotel is well-maintained and clean, with spacious and bright rooms, and the staff are attentive to guests' needs, ensuring a comfortable and enjoyable stay.
When is the best time to visit the hotel?
The hotel experiences low season in November and high season in February, so guests may want to plan their visit accordingly to avoid peak times and enjoy a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Executive Lounge
Guests highlighted the excellent service and great views from the executive lounge. Consider booking a room with access to the executive lounge for a more exclusive experience.
Take Advantage of the Family-Friendly Amenities
Families with children appreciated the kids' club and the spacious family suite. If traveling with kids, make use of these facilities for a more enjoyable stay.
Explore Nearby Attractions
The hotel's proximity to Zhongshan Road and the ferry terminal to Gulangyu Island makes it convenient for exploring these popular attractions. Plan a visit to these nearby spots for a memorable experience.
Check for Cigarette Smell
Some guests noted a smell of cigarette smoke in certain rooms. If sensitive to smoke, it's advisable to confirm a non-smoking room or address any odor issues upon check-in.
Be Mindful of Peak Hours for Elevators
During peak hours, guests experienced challenges with elevator congestion. Consider avoiding peak times or allowing extra time when using the elevators.
Verify Refund Policies
A few guests expressed concerns about delays in receiving deposit refunds. It's advisable to clarify refund procedures and timelines upon check-in to avoid any inconvenience.
Consider Room Temperature
Some guests found the rooms to be hot and stuffy, with limited control over the temperature. It's recommended to inquire about room temperature control options before booking.
Enjoy the Hotel's Dining Options
Guests praised the hotel's dining facilities, particularly the breakfast and the top-floor restaurant. Consider trying out the hotel's dining services for a convenient and enjoyable meal experience.
Engage with the Hotel Staff
Several guests highlighted the friendly and helpful nature of the hotel staff. Engaging with the staff, especially those mentioned by name in the reviews, can enhance the overall guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | May |
Average price (weeknight) | $97 |
Average price (weekend night) | $97 |