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(Round-trip)
Airports
Origin
New York
$780
only
$780
Seattle
$477
only
$477
Los Angeles
$427
only
$427
Newark
$775
only
$775
San Jose
$464
only
$464
Boston
$760
only
$760
Destination
Xiamen
$427
only
$427
Sat, Apr 14
LAX
XMN
22h 55m
Sat, Apr 21
XMN
LAX
16h 20m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
Okay 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

JFK
CAN
Mediocre 2.0

I have to cancel the flight due to a death in my family. i thought the airline will waive the canceling charge, i guess not. my daughter and I have to pay $400 total for it. Sad.

CAN
LAX
Okay 4.0

Cheap

Food too little

BKK
CAN
Excellent 9.0

Was transferred to Thai Air as the plane was over sold.

HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

Wed, Jan 31
LAX
XMN
21h 50m
Thu, Mar 1
XMN
LAX
19h 05m
Trip: 30 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
BKK
PEK
Excellent 9.6

Everything, meals were good.

JFK
PEK
Good 7.3

Crew efficient

No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible.

EWR
PEK
Okay 5.6

flight was late, barely made my connection (which was also late).

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

LAX
PEK
Excellent 8.0

Comfortable

Sat, Feb 3
LAX
XMN
24h 20m
Sat, Mar 3
XMN
LAX
15h 35m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

Fri, Nov 24
SJC
XMN
29h 05m
Sat, Dec 23
XMN
SJC
31h 30m
Trip: 30 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

PEK
TLV
Mediocre 2.0

I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.

BOS
PEK
Okay 4.0

Seats were pretty good for Economy. Flight was ontime.

Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

Fri, Nov 24
SEA
XMN
17h 00m
Fri, Dec 1
XMN
SEA
15h 55m
Trip: 8 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

KHN
XMN
Excellent 10.0

Hostess

LHW
KHN
Excellent 10.0

Hostess

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Thu, Dec 7
LAX
XMN
27h 30m
Mon, Dec 18
XMN
LAX
15h 35m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Nov 23
LAX
XMN
27h 30m
Sun, Nov 26
XMN
LAX
23h 25m
Trip: 4 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
CTU
TNA
Mediocre 3.3

The flight attendants were nice

Organization is poor, food is aweful, seats are bad

LAX
HGH
Okay 5.6

no vip room

CTU
KWL
Excellent 10.0

Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

TYN
HGH
Mediocre 2.0

Flight was three hours late and The luggage count be shipped to lax directly. I had to get my luggage, drag luggage to hotel, and check in again in Hangzhou. They even collected headphones and stoped videos on board half an hour before its landing.

CTU
LXA
Good 6.6

When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

Fri, May 11
BOS
XMN
21h 15m
Sun, May 20
XMN
BOS
37h 55m
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3375 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
DEL
HKG
Excellent 10.0

Plane left almost 2 hours late otherwise everything was excellent.

HKG
BOM
Excellent 10.0

Great staff and good service Took care of us like a family thanks

Food can be better as we Indians don't eat brief and pork

BKK
HKG
Excellent 10.0

Great food and leg room

Did not leave enough time for a smooth transfer between flights

HKG
YYZ
Excellent 8.0

On time Nice crew Good service

HKG
SGN
Excellent 10.0

Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for

Tue, Nov 21
EWR
XMN
22h 10m
Tue, Nov 28
XMN
EWR
22h 45m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 51141 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
LAS
Good 7.3

Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.

EWR
RSW
Excellent 9.0

The temperature on the plane was close to that of a freezer. Very cold for some unusual reason. Otherwise a great flight -- on time departure and arrival -

DEN
LGA
Excellent 8.3

The crew did a good job with the sick woman.

EWR
NRT
Mediocre 3.6

There was a flight attendant who was a little rude.

FAT
DEN
Excellent 8.0

Heavy Hispanic woman got ill and I was really worried she might pass away because she kept laying forward asleep or passed out on the back of the seat in front of her. Finally they found a doctor who was bilingual and he took great care of her. So bravo for that UA!

Heavy Hispanic woman got ill and I was really worried she might pass away because she kept laying forward asleep or passed out on the back of the seat in front of her. Finally they found a doctor who was bilingual and he took great care of her. So bravo for that UA!

Tue, Nov 21
LGA
XMN
23h 01m
Tue, Nov 28
XMN
LGA
23h 49m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13528 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
DTW
EWR
Excellent 8.0

Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.

ATL
BNA
Excellent 10.0

Compared to previous flight - this was so much better with upgrade to first class and extra space.

CHA
ATL
Excellent 10.0

On time departure and arrival. The Airbus plane has enough legroom for tall persons.

JFK
LAX
Excellent 9.3

Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful

Seat are a little bit too close together. But overall very comfortable

BUF
ATL
Excellent 10.0

I asked for a change of seat at the gate and was given it. It really made a difference to be at the window.

Mon, Jan 22
LAX
XMN
31h 10m
Wed, Jan 31
XMN
LAX
24h 40m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
SGN
Excellent 9.0

Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight.

One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full.

HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

GMP
PEK
Good 7.3

left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)

no personalized entertainment system

CAN
LAX
Okay 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

CAN
SFO
Excellent 8.0

First, crew and service were wonderful. Business class food was very good. BUT on the SF/Guangzhou route, both ways, business class seat 14K did not work! These are 14 and 12 hour overnight flights and seat wouldn't even recline, forget laying flat! On the outbound flight I didn't realize until we took off. The crew tried to fix it and couldn't but gave me one of the crew seats in the back of business class. Not great to be separated from my husband for most of the flight, but I could sleep and was otherwise comfortable. Returning Guangzhou to SF, had the same seat. Checked it as soon as I boarded and it didn't work, again! This time they got ground crew to fix it before take off. It worked most of the flight, but once I put it up after laying flat for 8 hours, it stopped working. Would not move from a straight upright position. Ridiculous! SO check to make sure your seats work before you take off!!

Sun, Jan 28
LAX
XMN
30h 30m
Thu, Mar 1
XMN
LAX
25h 05m
Trip: 33 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
MNL
Mediocre 2.0

Air china needs to improved plane and food

PEK
HKT
Okay 4.3

Crew and flight were professional and courteous.

Passengers from Beijing were rude, and consistently snorting and spitting throughout the entire flight. Not just one person but everyone around us. Very disgusting and nauseating listening to that for 6+hours. I had earbuds in the entire flight and could still hear the spitting...

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

BKK
PEK
Excellent 9.6

Everything, meals were good.

LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

Sun, Feb 4
LAX
XMN
21h 15m
Fri, Mar 2
XMN
LAX
27h 00m
Trip: 27 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

Tue, Jan 30
LAX
XMN
31h 10m
Sat, Mar 3
XMN
LAX
30h 35m
Trip: 33 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
JFK
Okay 4.0

The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!

CAN
LAX
Okay 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

CAN
LAX
Okay 4.0

Cheap

Food too little

HGH
CAN
Excellent 10.0

Long but very pleasant flight

HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

Mon, Jan 29
LAX
XMN
29h 35m
Sat, Mar 3
XMN
LAX
27h 35m
Trip: 34 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

BKK
PEK
Excellent 9.6

Everything, meals were good.

LAX
PEK
Excellent 8.0

Comfortable

JFK
PEK
Good 7.3

Crew efficient

No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible.

Sun, Feb 11
LAX
XMN
24h 20m
Mon, Feb 26
XMN
LAX
15h 35m
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

Thu, Jan 11
SEA
XMN
29h 45m
Wed, Jan 17
XMN
SEA
30h 30m
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
TLV
Excellent 8.6

Excellent service, good movies

Seats a bit tight fitting. Food was average.

TLV
PVG
Mediocre 3.0

No good movies Uncomfortable seats

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

BOS
PEK
Excellent 10.0

Business class service

PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

Wed, Jan 31
LAX
XMN
29h 05m
Sat, Mar 3
XMN
LAX
30h 35m
Trip: 32 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
SGN
Excellent 9.0

Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight.

One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full.

HGH
CAN
Excellent 10.0

Long but very pleasant flight

CAN
LAX
Okay 4.0

Cheap

Food too little

BKK
CAN
Excellent 9.0

Was transferred to Thai Air as the plane was over sold.

LAX
CAN
Excellent 8.6

Love that everything is included. Food, drinks and entertainment. The crew were great and nothing was too much trouble.

Boarding of the A380 was ridiculous. We were lined up well ahead of boarding, then moved to another line, then moved again. Once we were lined up we had to stop and start, other people were pushed to the front again and again. This could have been solved by leaving one lane free for people sitting upstairs, or 'preferred' fliers. Instead everyone was pushed back and had to wait. I've never seen an aeroplane boarded so badly and we ended up being some of the last people on the plane. Badly organised and just plain awful.

Tue, Jan 30
LAX
XMN
29h 00m
Wed, Feb 28
XMN
LAX
29h 55m
Trip: 30 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
MNL
Mediocre 2.0

Air china needs to improved plane and food

BKK
PEK
Excellent 9.6

Everything, meals were good.

PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

Mon, Feb 12
LAX
XMN
24h 20m
Mon, Feb 26
XMN
LAX
27h 00m
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

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