The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommended checking the room thoroughly upon arrival, as some rooms had cleanliness issues, such as dirty bathtubs and furniture. It may be beneficial to request a room with a clear ocean view to avoid potential disappointment with the scenery.
The hotel is conveniently located near various attractions, including Naksansa, Yangyang Bus Terminal, Dongho Beach, and Gongsujeon Valley. Guests can explore these nearby places for a diverse experience.
Several guests mentioned that the amenities and toiletries provided were not up to standard. It might be helpful to bring along personal toiletries and hair accessories for convenience.
Despite mixed reviews, many guests appreciated the warm and helpful nature of the staff. Engaging with the staff for assistance and guidance could enhance the overall experience.
Some guests expressed dissatisfaction with additional charges for late check-in and room conditions not aligning with the booking description. It's advisable to clarify any discrepancies in advance and ensure the room meets expectations.
While some guests praised the cleanliness and spaciousness of the rooms, others reported issues with cleanliness, such as unclean bathtubs and itchy bedding. It may be beneficial to communicate any concerns promptly to the staff for resolution.
A few guests mentioned that the property appeared dated, with broken facilities. Guests may want to manage their expectations regarding the property's condition and facilities.
One guest mentioned not being able to find the breakfast. It's recommended to inquire about the breakfast service upon check-in to avoid any confusion.
Guests who are sensitive to smoke may want to reiterate their preference for a non-smoking room during the booking process to ensure a comfortable stay.
Some guests experienced challenges during check-in, including discrepancies in room allocation and missing room numbers. It may be helpful to communicate any issues promptly to the hotel staff for resolution.
