Shangri-La Yiwu

Some guests mentioned that the rooms had a bad smell and were not clean, especially the biggest rooms. However, others found the rooms to be tidy and the toilets clean.

Some guests reported old rooms with a bad smell, broken chairs, dirty curtains, and windows. Additionally, there were complaints about the strong smell of cigarettes in the rooms.

Many guests praised the helpful and humble staff, while others mentioned that the staff's English proficiency was limited, resulting in long waiting times at the reception.

Guests appreciated the hotel's great location, close to the trade center and shopping mall, with a direct access to the mall from the hotel. However, some mentioned concerns about the hotel's proximity to a nearby supermarket.

Some guests were concerned about the lack of English information on food labels, limited international TV stations, and the freezing cold temperature in the lobby and restaurant. However, others found the breakfast to be perfect and the staff at the restaurant to be kind and helpful.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported encountering unpleasant odors in the rooms, particularly related to cigarette smoke and general cleanliness. Consider requesting a room change or ensuring the room is well-aired upon arrival.

The hotel's proximity to Yiwu Futian Wetland Park and International Trade City makes it convenient for guests interested in exploring these attractions. Consider planning a visit to these nearby places during your stay.

While the staff is generally described as welcoming and helpful, some guests experienced challenges due to limited English proficiency among the hotel staff. It may be helpful to use simple language or have translation tools available.

The hotel offers various accessibility features such as wheelchair accessibility, lowered sinks, and adapted bathrooms. Guests with specific accessibility needs should inquire about these features when booking.

Some guests mentioned encountering cigarette smoke in non-smoking areas, particularly in corridors. Those sensitive to smoke may want to take this into consideration or communicate preferences to the hotel staff.

While the hotel's dining options received mixed feedback, guests highlighted the need for more diverse food choices, particularly more Western options. Exploring nearby dining alternatives could provide a wider selection.

Some guests noted challenges with limited English-speaking staff and a lack of English labeling, particularly in the dining areas. Consider preparing language aids or translation apps for smoother communication.

Several guests mentioned issues with room cleanliness, including odors, unclean bathrooms, and dirty furnishings. It may be beneficial to inspect the room upon arrival and promptly address any concerns with the hotel staff.

Considering the hotel's high and low seasons, guests may want to plan their visits accordingly to avoid potential crowds or take advantage of seasonal offerings.