Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Incredible bar."
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9.3 "Excellent breakfast."
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9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
9.1 "Terrific location."9.3 "
Great parking , according to 93%." 8.6 "City centre within easy reach , said 86%." 10.0 "100% thoughtparking was inexpensive ." -
8.6 "Food is delicious."7.6 "76%
loved the menu selection ." 10.0 "100%loved the dining experience ." -
5.5 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.1 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 5.0 "50% thought thebathroom was big enough ." -
3.6 "Not very clean."3.3 "67% said
rooms were dirty ." 2.1 "79% said thebathroom was dirty ."
Overall Rating
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9.6 "Incredible bar."
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9.4 "Excellent breakfast."
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
9.3 "Terrific location."9.4 "
Great parking , according to 94%." 8.6 "City centre within easy reach , said 86%." 10.0 "100% thoughtparking was inexpensive ." -
8.6 "Food is delicious."7.5 "75%
loved the menu selection ." -
6.9 "Average comfort."5.8 "Only 58% said
rooms were big enough ." -
5.0 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." -
3.9 "Not very clean."3.6 "64% said
rooms were dirty ." 2.1 "79% said thebathroom was dirty ." -
3.6 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.1 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.1 "Excellent breakfast."
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9.0 "Terrific location."8.5 "
City centre within easy reach , said 85%." -
6.9 "Average comfort."
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5.3 "Rooms are ok."
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3.8 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." -
3.5 "Not very clean."
Overall Rating
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9.1 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Excellent breakfast."
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9.0 "Terrific location."
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8.6 "Food is delicious."
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7.7 "High value."
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5.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
Had a lovely night there for my daughters graduation Would recommend it very clean and spacious room with fabulous breakfast
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6.8review from
Wonderful atmosphere in the Hotel, all staff were very helpful and helped us out enormously with my disabled friend, especially John who owned the Hotel, a big thanks to him. No facilities for disabled People (we did know this prior to our arrival) Rooms could do with being updated with regards to the decoration.
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7.2review from
Warm welcome on arrival, staff friendly and helpful. Good to know that there is a restaurant there and you may order just a sandwich if prefered. Very courteous staff, offering to carry drink up to room. No bad points to report.
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6.0review from
The staff that I encountered were friendly and helpful. I enjoyed and appreciated the lounge area with complimentary newspapers. The instructions for setting up an alarm call seemed incomprehensible. I was not happy with the cooked breakfast, which I considered to be poor in quality.
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5.0review from
Staff friendliness, car parking, good shower. For a 2 star hotel this was fine for one night. Cost is high but comparable to other accommodation in York which is very difficult to find. Rooms are tired, difficult to get room temperature right
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6.3review from
The breakfast was the nicest we have ever had in any hotel stay.
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7.7review from
very friendly staff when we got there and helpful for transport to get to town and breakfast in bed bed was a bit hard lol
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6.8review from
Clean room, above aveerage for price point with more than adequate wardrobe and storeage. and bed comfortable though I'd have preferrred it slightly longer. Welcoming and friendly staff None really though if I were to nitpick the size of telly in room was a bit measly if I'd been staying long enough to make use of it.
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6.7review from
Had a lovely night there for my daughters graduation Would recommend it very clean and spacious room with fabulous breakfast
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6.8review from
Wonderful atmosphere in the Hotel, all staff were very helpful and helped us out enormously with my disabled friend, especially John who owned the Hotel, a big thanks to him. No facilities for disabled People (we did know this prior to our arrival) Rooms could do with being updated with regards to the decoration.
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7.2review from
Warm welcome on arrival, staff friendly and helpful. Good to know that there is a restaurant there and you may order just a sandwich if prefered. Very courteous staff, offering to carry drink up to room. No bad points to report.
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7.7review from
very friendly staff when we got there and helpful for transport to get to town and breakfast in bed bed was a bit hard lol
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6.8review from
Clean room, above aveerage for price point with more than adequate wardrobe and storeage. and bed comfortable though I'd have preferrred it slightly longer. Welcoming and friendly staff None really though if I were to nitpick the size of telly in room was a bit measly if I'd been staying long enough to make use of it.
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6.0review from
The staff that I encountered were friendly and helpful. I enjoyed and appreciated the lounge area with complimentary newspapers. The instructions for setting up an alarm call seemed incomprehensible. I was not happy with the cooked breakfast, which I considered to be poor in quality.
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5.0review from
Staff friendliness, car parking, good shower. For a 2 star hotel this was fine for one night. Cost is high but comparable to other accommodation in York which is very difficult to find. Rooms are tired, difficult to get room temperature right
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6.3review from
The breakfast was the nicest we have ever had in any hotel stay.
