Pros (+) Staff were amazing and helpful. Hotel was in a great location and was very clean. We very much enjoyed our stay at the Palace Hotel
4 stars
Palace Hotel Zagreb
Provider
Provider for Palace Hotel Zagreb
Provider for Palace Hotel Zagreb
Provider for Palace Hotel Zagreb
Overview
This 4 star hotel is located in the city centre of Zagreb and was established in 1891. It is close to the Ban Jelacic Square and the nearest station is Glavni kolodvor. The Hotel has a restaurant, a bar and a fitness centre/gym. All 123 rooms are equipped with minibar, hairdryer, safe, trouser press, ironing set and air conditioning.
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Amenities at Palace Hotel Zagreb
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
Services and conveniences
- Room service
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Things to do
- Gift shop
General
- Storage available
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Palace Hotel Zagreb
8.7
Very good
3268 verified ratings
Wonderful
1831
Very good
656
Good
504
Okay
129
Fair
105
Mediocre
26
Poor
17
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location, cleanliness, and breakfast offerings. The staff is noted for their helpfulness and the overall value for money is good. However, some guests experienced issues with the bathrooms, such as small showers and maintenance problems, which detracted from their overall satisfaction.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
278 reviews
9.6 out of 10
4 reviews
All reviews
Pros (+) Warm, helpful staff. Lovely lobby area, central location with easy walk to Old Town area along a shady promenade. Very good condition, with excellent breakfast and good value. We would stay here again.
Cons (-) Fairly small room, as found in most European cities.
Pros (+) Great value for the money. Staff was very friendly and helpful and provided an incredible dinner recommendation. Room was very clean and comfortable.
Cons (-) The mattress wasn't as nice and comfortable as we expected, especially relative to the rest of the experience.
Pros (+) Excellent location - we could walk or take the tram to everything. Our room was comfortable, clean and well serviced (requested extra pillows and refills for the mini bar). Loved the indirect lighting in bedroom and bathroom too.
Cons (-) I'm not sure that the hotel can accommodate wheelchair accessibility - there were a lot of stairs. Otherwise no complaints!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Palace Hotel Zagreb?
The beds at Palace Hotel Zagreb are known for their exceptional comfort, ensuring a restful and rejuvenating stay for all guests.
Is parking available at Palace Hotel Zagreb?
Palace Hotel Zagreb offers convenient parking facilities for guests, ensuring a hassle-free experience during your stay.
What can I expect from the food quality at Palace Hotel Zagreb?
Guests can expect exceptional food quality at Palace Hotel Zagreb, with a diverse range of delicious options to satisfy every palate.
How is the cleanliness at Palace Hotel Zagreb?
Palace Hotel Zagreb maintains a high standard of cleanliness throughout the property, ensuring a pleasant and hygienic environment for all guests.
What is the level of customer service like at Palace Hotel Zagreb?
At Palace Hotel Zagreb, guests can expect top-notch customer service from the attentive and professional staff, ensuring a memorable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Fitness Center
Guests appreciated the well-equipped fitness center. Consider packing your workout gear to make the most of this facility during your stay.
Explore Nearby Art Galleries
The hotel is conveniently located near several art galleries, including the Strossmayer Gallery of Old Masters and the Modern Gallery. Art enthusiasts should consider visiting these attractions.
Utilize the Concierge Service
The concierge service was praised for its helpfulness. If you need assistance with local recommendations or bookings, don't hesitate to reach out to the knowledgeable concierge team.
Consider the Babysitting Service
For families traveling with children, the hotel offers a babysitting or child care service. This can provide parents with some well-deserved relaxation time during their stay.
Take Advantage of the Spa Facilities
Guests spoke highly of the hotel's sauna and spa. Consider indulging in some relaxation time and unwinding at the on-site spa.
Visit the Nearby Dolac Market
The Dolac market is within walking distance and offers a vibrant atmosphere with fresh produce and local goods. Consider exploring this market for a taste of local culture.
Make Use of the Laundry Service
The hotel offers laundry facilities and a laundry service, which can be convenient for guests, especially those on longer trips.
Enjoy the Terrace/Patio
The hotel features a lovely terrace/patio area. Guests recommended taking some time to relax and enjoy the outdoor space.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's advisable to inquire about pet-friendly rooms in advance, as the hotel allows pets on request with applicable charges.
Location
Trg J.J. Strossmayera 10, Zagreb 10000
What's nearby
- Modern Gallery76 yd
- Nikola Subic Zrinski Square207 yd
- Zagreb City Centre329 yd
- Zagreb Synagogue393 yd
- Ban Jelacic Square0.3 mi
- Croatian National Theatre0.4 mi
- Marsala Tita Square0.4 mi
- University of Zagreb0.4 mi
- Zagreb Cathedral0.4 mi
- Museum of Broken Relationships0.5 mi
- Vatroslav Lisinski Concert Hall0.5 mi
- Croatian Museum of Naïve Art0.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Palace Hotel Zagreb
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Palace Hotel Zagreb
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See most recommended stays in ZagrebGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Zagreb Franjo Tuđman |
Distance to airport | 6.4 mi |
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