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Location The plastic glasses in the bathroom were not refreshed, the biscuits were not refreshed
The breakfast GREAT,the in room refrigerator very useful,
the beds are good, the buffet breakfast is excellent, spacious rooms the "smokers-room" is located right at the entrance of the hotel, this is unacceptable. During my stay one of the elevators was broke, this was inconvenient, but incidental.
the breakfast wasn't too expensive and the selection of food was good and of good quality. parking was free which was an unexpected bonus. our room, although it had a sea view, was next to the elevators and we were woken up several times by guests coming in from a late night (+1am etc) and talking loudly. the soundproofing could have been better, but i imagine our room could also have been better since the hotel wasn't full.
price versus quality
The friendly staff
sea view, bar, location. receptionist could not reccomend a restaurant
Very pleasant and welcoming lady on reception. Made us feel valued. Good breakfast buffet with a wide variety of choice.Room very clean with neat bathroom plus excellent sea views of Zandfoort beach. Bath needs anti slip material in the bottom, could be a danger for some people.
Friendly staaf, rooms clean and confortable, location.
location rooms are too small
The hotel is situated on a perfect location: at the beach, one minute away from the train station. I stayed in a single room that was small, very small.
Very comfortable beds and well appointed room.Free internet and a very good breakfast.Bicycle storage available and a friendly helpful staff. Our room was too small and we had no view of the sea.
This is not a tourist / beach hotel but for business trips, etc. Functional, clean and fine but not designed for anything than a couple of days stay.
Service of staff Not possible to get a alcoholic drink after 10pm. (minibar) I arrived late after a long day of work and would have enjoyed a cold beer. The front desk was kind enough to arange 2 drinks for me, but I would have prfered a minibar to avoid the extra trouble
Nice hotel at the beach.
Great location, should be modernised Needs to be brought up-to-date, everything looks dated. Better signposting for car park entrance (difficult to find during the night).
location room very small
Personnel were each& everyone helpful, prompt, informative/ correct and friendly - they smiled & meant it Train station was closed sun at 650 am - no train
Most of the time, the internet doesn't work and when it works, it is very slow. The hotel is not at all suitable for business travellers or anyone who wants to work, write or check emails during the day.
Accees to the beach, parking was easy, and the use of the facilities was great, The staff did an excellent job and were very pleasent I think just a bit pricey, but they all are at the beach.
Very convenient location and close to the Ferry port at IJmuiden
The beach and the pools are very good, and the kids were happy. (But the room was very poorly cleanded. Despite complains the cleaning continued to be at an unacceptable level. The fact that you can't get a cup of coffee at half past two in the afternoon in the hotelarea is a clear sign of lack of ambition. you decide to go here But the room was very poorly cleanded. Despite complains the cleaning continued to be at an unacceptable level. (And the fact that you can't get a cup of coffee at half past two in the afternoon in the hotel is a clear sign of lack of ambition) - If you decide to go here
Visited various places in the Netherlands no
I enjoyed all the facilities. Given not great beach weather, it was nice to have tennis and squash courts and bicycle rentals as part of the hotel complex. The view from our room of the beach and all the wind and kite surfers was great. the food. there were lots of restaurants but i couldn't find any healthy options. breakfast was plentiful but most of the food was tasteless and unsatisfying. there were some good options in the town about a 15 minute walk away.
Zeer ruime en comfortabele kamers
It was very comfortable and clean. The elevator sometimes was late.
Great swimming and water facilities, especially for kids. I found it completely baffling that since we did not purchase the 11 Euro breakfast, we did not receive coffee/tea in our room, even though they did provide us with a coffee maker, as if to laugh at us. After strenuous complaining (I've never stayed at a 4 star hotel that didn't provide gratis tea/coffee in the room on check-in), they provided the tea and coffee to us, and to be honest, their service and attention to the matter was very fast, professional and courteous.
Reception staff very helpful, view of the beach
The staff was friendly and polite. I loved the location to the beach
The voip phone system - such a pleasure not to be ripped off for phone calls! The free wifi was also very fast. Lack off a small desk for a laptop. The little round tables would be ok except that the lamp stops the laptop from being opened comfortably.
Very clean and effficient. Spotless, close to airport, very very modern. This place was bizarre. We felt like the Jetson's. Space age, really. Very wierd experience
Location at the Airport Terminal with easy access to Schiphol Plaza This is my second stay there for the last 12 months. However, this time the rate was almost double in comparison with the first time - November 2008!
Yes. Value for Money Since most of the functionalities are controlled by computer, it needs lot of improvements. The software misbehaves frequently. In the mid night, all lights switched on automatically, TV switched on automatically. Etc.. The shower Handle is tough to use (while the hand is wet)
The modern style of the room with the technical enhancements and free movies on demand The shower was a bit tricky
The bed position was uncomfortable. Although the hotel has WiFi available there is no convenient table to put a laptop on
I love the iPad-centric room controls. Great selection of newly released movies. Comfortable bed with a great TV setup. Temperature controls don't work very well - the room gets very cold at night even though I set the temperature to 70 Fahrenheit. The toilet and shower design are fun and just fine for a single traveler. When traveling with a partner, there "tube" designs dont provide any privacy, especially for the toilet. Perhaps adding a fan or some ambient noise to drown out toilet noises could help keep the mood romantic, hahaha!
Almost everything. I really enjoyed my stay, and have recommended the hotel to colleagues. This is a 5-star hotel at budget prices, and if the format remains unchanged will be a huge success. Great news that one of the next hotels will be in Glasgow, which is my 'mother' city. No.
the staff was very friendly and helpful and the access to the airport was great!
I like the bar and staff I do not like the price. For this price the breakfast is free at other hotels.
Unique hotel located within walking distance of AMS airport. Very helpful staff and good hotel for a solo-traveler.
Good price- bus to airport was very convenient and free. Good deal for price. Hotel hallways (and to some extent the room) smelled like weed and cigarettes. Budget rooms were very outdated and didn't feel very clean.
It was quiet and convenient.
quality of your dining facilities and quality iof the food
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
Comfort and value
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
Due to shuttle from Airport the queue for check in was bad - 10 mins
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
Late dinner, early breakfast, airport shuttel Airplane nois in the morning
Very easy check in and wonderful staff. Good shuttle service.. Poor service in restaurant. Young and not well trained staff. Good food though and reasonable prices
I like simple modern decor, however this was a bit to basic, Th staff was courteous and check-in was fast. The hotel was only 10 minutes away by free shuttle bus from the airport, and we did not need to wait longer then 5-10 minutes each way for the shuttle. We paid over $200 for a triple room, however, what we received was a "converted" double room. They removed the narrow desk at the window and the bedside table, and instead squeezed in an extra bed. The double room was already very small and basic, but with this change it was really uncomfortable. The two single beds that were pushed together to make a "double" (with an uncomfortable crack in between) was only separated by about a 15 cm gap from the single bed, not allowing to fit two legs side by side, therefore you had to shuffle in sideways to get to the bed. The only electric outlets were above this third bed, so since there were no desks or tables, the overnight charging of the ipads and phones could only happen on the bed, making it very uncomfortable to sleep next to it. In addition, the bathroom light could only be turned on with the entrance light, therefore if someone wants to go out to the bathroom, has to disturb everyone in the room with the light. A dim nightlight in the bathroom would be a welcome change. In addition, the restaurant at the 4th floor had a poor decor and mediocre food, and at 60 Euros for two main courses and a desert and water I think it is really overpriced. My lamb was likely over its teenage years, and my boys did not care for the hamburger meat either, although they usually love it.
shuttle service to airport
Nice clean reasonable hotel. Recommended it.
Very clean. Free shuttle bus to airport. But next time I will pay more to stay in airport. In this case the hotels closer to the airport were all more than 200 Euro, which for me for a transit stay doesn't make sense. Typical transit hotel with transit atmosphere. They even have a cheaper option next door for 49 Euro
Omg they were doing a contruction at the front so much noises
I had allergy problems in this hotel and I could hardly breathe. There was also a mouldy mell in the air, I assume that was my problem.
Location is ok. About 10 min from airport, and short walk to bus station to go into town. Thin walls and very noisy all night. No air conditioning, was sweating all night. No mini fridge.
Quiet hotel, even though so close to airport
Breakfast, and shower Bar was closed, carpets needed cleaning, television needed a remote and servicing, poor colour.
no pillow cases ,things broken hanging from walls ,some lights didnt work decor very shabby
the view of the sea, closeness to Amsterdam it was cold in the room and the carpet was dirty.
The hotel benefits of its location and may serve as a good place to stay for hollidays. This hotel in fact, with exception of its price, is budget hotel. It offers no comfort but a bed, it is understaffed whereby the reception desk is usually empty and the breakfast can only start at 8h30. While it may serve its purpose for leasure, it is absolutely inconvenient for business travel.
Nothing, the room was dirty. Same, the room was dirty.
Just the location close to the beach Pictures of the hotel rooms on the net are minimally 10 years.
CLose to the beach, close to the parking area No airco, bad breakfast service, no drinks availble when reception closed
It is a below average quality hotel and have an excelent location. The hotel needs to be reequiped. It looks old and too used and some of the rooms are not if good conditions
The view the carpet was dirty, the comfort was poor and it was too expensive for what has been offered
We liked the location for shops,beach and near train station for going into Amsterdam. The hotel needs upgrading, bedding needs replaced and top covers stained. Balcony dirty. No tea/coffee facilities in room. Expensive for the room.
There is nothing special about this hotel, it´s one of those faceless places to stay. Stuff! At the front dest, 3 out of 4 receptionist seemed my arrival bothered them, because they had to stand up and do their job. They didnt have my reservation in their system, luckily free room was available. Without a word one made reservation and asked for my card. I didnt get usual: checkout time, parking fee, room service, breakfast served from till,...etc. Lack of communication skills described it pretty enought. Shortly after check in, I found out, I was charged extra 70 euros on top of what I was supposed to pay for no reason, at least I was not explained till this day.
I liked how clean and new it was. Could not get it warm enough in the room. It seems that the temperature gage only goes to a certain point. Being a new facility you probably still have some bugs to work out. I was called by misstake at 10PM and it woke me up. I had ordered a wake up call at 6:30AM but newer got a call.
Neat Room, Toiletteries, Comfortable, Airport shuttle facility Staff could be more polite and helpful, Basic amenities like TV and internet should be part of the room rent and not charged extra.
Spacious rooms, good breakfast, good location, free parking The hotel has newly opened. They were finishing decoration all those days I stayed there.
quick and good 24h check-in service
Clean, new and good value its not close to the airport, 10 - 15 minutes by shuttle bus
I booked 7 rooms this week and from all persons I learned that this hotel is very noisy, two guests did change rooms, one of them was on top floor and he wrote me that this was a good room. Most of the guests will not return to this hotel.
Room was clean Service was poor. They would not take a new guest in until exactly 2 pm when they had limited rooms clean even then due likely to slow or poor cleaning service staff. When checking out, the front desk assigned one person to all check outs (who was a good employee) though others on the front desk appeared to be doing nothing or certainly nothing as important than serving guests.
Location to airport Limited menu, Breakfast food not very good
Room was good, staff and facilies were fine for short stay requirements of an airpor hotel.
Efficient check-in, free shuttle bus and peaceful location not far from Amsterdam center. We can't think of anything not to like.
It was a place to sleep... It wasn't clean, the grounds were horrible (weeds, tall grass), it wasn't in a very good area.
Location easy to find, vast parking, vast room, WiFi, good restaurant, bus connection to Haarlem downtown (10 mn). Room a little noisy (corridor), distance hotel entrance to room.
comfy bed tea and coffee making facilities in the rooms would be a good idea
The hotel is in a great location and overall a nice hotel - this was our 3rd stay. The room was okay - a little expensive for what we got. Also, on my reservation form it said there was a hair dryer in the room (so I did not bring mine) and there was not. No extra pillows or blankets for the chilly night. It boasted a great balcony w/view and all we saw was construction back there. Could not find a remote control for the television, had to keep getting up to change channel/volume.
The greeting at the front desk -reception was extremely professional and very helpful with local details such as restaurant information in the local area etc.... the room was very sufficient ,clean and provided all needs. We chose breakfast in the room which was just fantastic.
The staff were always delightful and couldn't have been more helpful and friendly especially at the front desk. I like a kettle and the ability to make tea in my room but I appreciate. This is not a European custom!
comfortable, clean room internet not good
We had a comfort plus room with a breakfast. Room was fab, super comfortable, fresh, clean and the bed was divine. Breakfast was a banquet with a huge choice if foods Inc muffins, many breads, various egg dishes and meats. Yummie
Roomy and relaxed I was unable to get any food whatsoever fate arriving back at 11.15pm one evening. The hotel must be ablt to cater for residents at least up to 12 midnight
The kindness and concern of the reception staff. We needed a late check-out due to difficult circumstances and it was given with no problem or extra charge.
The Location The room had not been cleaned and was very very dusty and the carpets had not been hoovered
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
My room was cleaned at 5pm instead of in the morning
A very nice family run Hotel. Located in Zandvoort on Sea which is beautiful and 20 minutes away from Amsterdam by train. Hotel was close to station, shops, bank and beach. The owner/receptionist is friendly and speaks excellent English. As a business traveller 8:30 breakfast was too late for me and could not be moved. Not a problem if you get up a little later though. Thw free wi-fi signal was too weak to be connected, a disadvantage for a business traveller. The room was the most basic I have had but I chose it.
Location, breakfest, owners cats Price was not what bookink reservation was
Friendly staff, good breakfast, close to the beach, I couldn't ask for more.
`Very friendly and welcoming staff. Excellent breakfast which set me up for the day. Clean and tidy room. Just a few minutes walk to the beach and close to the railway station.
Location. Bathroom. In Holland German speaking personel.
Nothing special The stairs to the upper floor. The situation of the bath room. No change of bedding and towels. Exactly the same breakfest every day. Had to ask for soap. Parking problems.
Free wireless internet access Car parking - there was none on site as advertised - local parking was very difficult Bed - One of beds was a pull out sofa bed - unfortunately it was broken - and hence VERY uncomfortable - eventually propped it up with a tin and book!! En-suite - no extractor fan, shower broken (had to hold spray head), On a tour of 3 countries this was the most expensive and yet poorest quality hotel
good value, the breakfast, the relaxed atmosphere,, homely and old fashioned, and it appealed to us
Close to shops.Acceptable breakfast.Cute lady serves breakfast. Not overwelcoming place for single white male traveller.Bed to saggy and room a little stuffy.Got into trouble for walking into back garden,which lady said was a private area.Why i wasnt told this or why no sign stating this.Shame but looked like the nicest part of the place.Quite place but stuffy atmosphere.
Very cozy nice hotel near the beech, had an old touch which I liked.
Excellent location - close to the beach and to the town. Staff friendly and helpful.
Great room. Lot's of space.
I very pleasant appartment, well maintained and in an excellent central location close to beach and town. The owner was extremely helpful. Its location close 5 mins from express train to Amsterdam was excellent. Breakfast in town superb - arranged by owner. Lack of basics - soap, new towels each day, cutlery in kitchen
Convenience for the beach, grocery store near by, many restaurants and close to the shopping district. no, it was perfectly suited to our needs and very accommodating.
beautiful premises, generously, in good taste furnished beautiful kitchen, but no table-ware; no hangers in the bath for towels
We stayed at the same hotel last year, and it was as good as last time. The service is very good. it close too the beach. It is close to Haarlem and Amsterdam. Zandvoort is a lovely little town. The rooms were very comfort. We could sit outside, We will be back next year. The cleaning during our stay could have been better.
Calm and confort of small appartments Some practical details missing (tablets or attachs for towels) No bath foam/shampoo
A nice and spacious room, hotel close to the beach and close to the center of Zandvoort. The hotel room also has a kitchen, but there were no pots and pans and also no plates and cutlery.
Hofje Van Maas is charming, beautiful, and a great value for the price. We had an amazing time here and would highly recommend this hotel to anyone visiting Zandvoort. Marianne, the owner, was so nice and hospitable. She even called the airport and tracked down my lost luggage!
Very friendly Staff. Great Area. Very dog friendly with sand dunes and beach near by for the dog. No Bad Points
Nothing pstands out The stuffy smell
The location, staff, and hotel was great. Breakfast in the morning was fantastic and they have done a wonderful job with creating a nice, laid-back beach atmosphere.
Very bright, cheerful and individual decoration. Friendly and helpful staff. Good breakfast in a nice room. Not a modern chain hotel! Room was quite small
Colorful, very nice staff, felt welcome. Excellent breakfast. No
Very friendly staff, good continental breakfast, nothing apeared to be any trouble. Helpfull with directions, packed breakfast for early starters. Nothing to complain about what so ever
The staff at this hotel are great! Everybody went out of their way to help!It is located very near to the beach. The breakfast buffet was super! I would give them a five star rating! NO
Very comfortable. Bright and cheerful decoration. Good "Continental" breakfast. Close to the centre. Convenient parking
The hotel was very close to the beach, good breakfast.....basiclly you can't expect more for that price and the price was very, very good I think they don't like families with children...what's more the hotel is not prepared for families with small children. I was tehre with my 1,5 year daughter and it was a nightmare to go out and in several times a day with a pram...I didn't like the fact tham my room was in another building then the reception and breakfast room.
It was a very nice hotel and the staff were all very nice and did everything to make us comfortable. The single rooms were small, but you don't go to the beach to stay in your room. I do plan on going back. I had a single room and it didn't have a toilet inside the room, we had to share one. I must say they did give us a rob to ware if we had to get up in the middle of the night.
the people were very friendly no there was nothing what i didn't like
Room was large, clean, had a mini bar and tea and coffee making facilities. Owner was friendly and helpful. Enjoyable and relaxing stay.
How big thr room was owner very nice Bathroom smelled a bit funny
I was in Zandvoort to cover an Auto Racing meeting at the local track.
The rooms were very nicely decortaed - simple and to the point. Beds amazingly soft and everything you needed for a long weekend break. NA
We had the Junior Suite. Very clean, bathroom recently renovated, beds were perfect for a good sleep. Staff very! friendly and helpful. -/-
The staff where very nice and the location was great. Room 2 was quite nosie from the room above as it's an old house
location was great - near to beach, shops and restaurants. Free parking on street.
the suitability for our low budget needs........the courtesy and friendliness of the staff member....... the very small off street parking area was occupied by a large van with apparently no connection with the hotel!
I thought the place was excellent, the owner was really cool and are room was amazing, did'nt want to leave it.
excellent choice! i tried both rooms and small house at 100mt from the hotel.the former are large and confortable, while the house is so lovely to look fabulous even.the stay was wonderful, not only for the beautiful place, but also for the friendliness and helpfulness of the owner. i highly recommend it nothing
friendly people, close to beach
The lady who owned the Hotel was very interested in making sure that we all were comfortable and even changed our rooms to ensure comfort. She also was helpful in helping us get to Amsterdam on the train. The Hotel was a nice place to sleep after a busy day touring Amsterdam. The downstairs triple room was cold and cramped! They let us change rooms with no problem.
friendly staff, great location, right price and descent breakfast. The family room we had (#34) was very large. rooms were separated by a door, so that was nice. beds a bit soft - we were right on the road, so the road noise was a bit much.
Location Room was very dirty.
Great location at a good price. Located just across the street from the beach. Within walking distance of many shops, restaurants, and the train station. Free parking with a permit from the hotel which worked out well since we didn't need the car the whole week there.
The breakfast is outstanding, a lot of choice and very good service
Right by the beach access and pedestrian zone. Great Breakfast. Super nice staff (Owners). Within 15K of many family attractions. Hotel had good sugestions for activities.
Wifi in reception and in some rooms. Availability of cards to park free in the street (in summer it could be difficult). Very nice people. They provided a very comfortable baby cot. Breakfast could be improved with fruit.
very friendly staff great location for beach, we had the triple room where the owner allowed us to park our car outside the room at back of hotel.
Nothing very much The hotel was extremely dirty and in need of a good refurbishment/ renovation
Staff is very couretous and efficient. Make you feel very welcome.
Rooms a little small for the price, compared to other rooms I have used (worldwide). However, easy access to the airport, for me as in transit over the night, brought some value to the price. Also, several of the TV channels were not operative. Too bad for a hotel in thic class.
it is convenient to ariport and train station, nice & clean and staff are friendly & helpful.
I loved not having to leave the airport but did feel that the room was overpriced.
We was staying in the family room, it coat a lot, but you get comfort. It was two rooms inside one, we have separate toilet and bath. We didn't take breakfast because we didn't have time, but it is really expensive. We use sauna it was nice after long trip.
Walking distance to Schiphol airport For lack of time, I decided to choose a Sheraton. Exceptionally so, because I've had quite bad experiences with that chain. This hotel, however, was OK as far as I can tell.
how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.
easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator
location was great. staff was very friendly and helpful. They went out of their way to make things most comfortable for my stay.
The entire hotel smelt of sewerage, poor quality beds, poor quality breakfast, it was badly in need of refurbishment, would not recommend this hotel to anyone. Very disappointing
booked for 5 days could only stay 1 night, on arrival front door was locked, very very small room,not clean,never again. did,nt like anything about this hotel.
Pleasant stay in a simple hotel. The TV in the room was very small, but that hardly mattered as it didn't receive a single program clearly.
The very friendly welcome and nice owners of the hotel was a big plus.
I only fort the hotel was good as it was very near the beach and it was cheap . The hotel was very basic it did not even have Tea Or Coffee making facilitys in the Room's , The TV did not even work right and the Hotel was very old fashioned,