Holiday Inn Express & Suites Zapata By IHG

The breakfast at Holiday Inn Express & Suites Zapata offers a wide variety of food and is described as great by many guests. However, some guests have mentioned that the breakfast could be improved by extending the hours and leaving non-perishable items out for longer.

Guests have praised the beds at Holiday Inn Express & Suites Zapata, describing them as very comfortable and great. However, there have been a few comments regarding the bed size not matching the room description, so it's advisable to confirm the bed size when booking.

Yes, the staff at Holiday Inn Express & Suites Zapata is described as friendly, helpful, and outstanding by many guests. However, a few guests have mentioned that the hotel may need some renovation and improvement.

The hotel is known for its cleanliness, with many guests mentioning that the rooms are clean and the location is always clean. However, there have been some isolated comments about specific cleanliness issues, such as towels not being clean and the need for room renovation.

The high season at Holiday Inn Express & Suites Zapata is in March, while the low season is in August. It's advisable to plan your visit accordingly to make the most of your stay.

Some guests found the bed to be smaller than expected despite booking a room with a queen-size bed, so it may be helpful to confirm bed sizes with the hotel before booking.

Guests mentioned that the breakfast had a wide variety of food, but some found it bland or had issues with specific items like picante sauce. It may be helpful to inquire about breakfast options and preferences upon check-in.

A few guests experienced issues with the A/C unit turning off despite being set to the lowest temperature. It could be beneficial to check the A/C functionality upon arrival and request a room change if needed.

While many guests praised the cleanliness and helpful staff, a few mentioned specific cleanliness issues such as towels not being clean and the presence of bugs in the pool area. It might be advisable to inspect the room and facilities upon arrival and report any concerns to the staff promptly.

The hotel's convenient location and accessibility were highlighted by several guests, making it a suitable choice for those needing to be close to specific areas in Zapata.

The staff received numerous compliments for being friendly, accommodating, and professional. However, some guests noted the need for renovations in certain areas of the hotel.

Guests appreciated the amenities provided in the rooms, such as the spa bath, microwave, and refrigerator. It may be worth confirming the availability of these amenities when making a reservation.

A few guests reported maintenance issues such as a caving ceiling and mold in the bathroom. It could be beneficial to inspect the room thoroughly upon check-in and report any issues to the staff immediately.

Some guests felt that the breakfast hours were too short, suggesting an extension for non-perishable items to be available for a longer duration.

Several guests mentioned that the water faucet in the restroom took a long time to fill a cup, indicating a potential water pressure issue that could be addressed with the hotel staff.