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(Round-trip)
Airports
Origin
San Francisco
$294
only
$294
Columbus
$339
only
$339
Los Angeles
$296
only
$296
Dallas
$237
only
$237
Houston
$71
only
$71
$270
only
$270
Destination
Laredo
$71
only
$71
Fri, Apr 13
IAH
LRD
5h 11m
Sun, Apr 15
LRD
IAH
5h 16m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
PHL
Mediocre 2.0

Nothing - the flight from Chicago to Philadelphia was delayed by about 2 hours. Luckily, was able to get the flight switched to a Chicago - London direct flight.

The connecting flight from Philadelphia to Manchester would've been missed. So, American Airlines booked the same flight for 24 hours later. Luckily, they offered a different flight. Due to the flight changes, the prepaid ground transportation from Manchester to Leeds wasn't used. Transportation from London to Leeds had to be purchased at a much greater additional expense.

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

SNA
DFW
Mediocre 3.6

We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

Sat, Feb 17
DFW
LRD
3h 46m
Mon, Feb 19
LRD
DFW
5h 27m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

Wed, Feb 28
CMH
LRD
17h 50m
Thu, Mar 8
LRD
CMH
17h 01m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 10
DFW
LRD
1h 24m
Sun, Feb 11
LRD
DFW
1h 31m
Trip: 2 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SFO
LAX
Excellent 10.0

great flight

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

DFW
LRD
Mediocre 2.0

THE FLIGHT TO PARIS WAS CANCELLED ON NOV.13 because Paris closed their borders. Since Saturday 14 we are requesting the cancelation of this reservation and refund the payment. You are still sending everything as if im flying. AA and FINNAIR have been telling me that Kayak Has to process that refund. We did a formal claim to Kayak on Nov. 14. Did Kayak submited the claim to AA and FINAIR? We dont have nothing in writing from Kayak yet. We need an answer.

SNA
DFW
Mediocre 3.6

We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.

LGA
CLT
Excellent 10.0

We had two medical emergency on board so the flight attendant took care of them really well

They check in my hand carry my whole point of carrying is not to be bother with claing my luggage

Tue, Feb 20
DFW
LRD
1h 24m
Fri, Feb 23
LRD
DFW
1h 31m
Trip: 4 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SNA
DFW
Mediocre 3.6

We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

SFO
LAX
Excellent 10.0

great flight

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

Fri, Feb 2
DFW
LRD
4h 00m
Sat, Feb 3
LRD
DFW
3h 22m
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

Sat, Feb 24
DFW
LRD
1h 24m
Sun, Feb 25
LRD
DFW
1h 31m
Trip: 2 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LGA
CLT
Excellent 10.0

We had two medical emergency on board so the flight attendant took care of them really well

They check in my hand carry my whole point of carrying is not to be bother with claing my luggage

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

DFW
BMI
Mediocre 3.6

I didn’t make this flight.

DFW
LRD
Mediocre 2.0

THE FLIGHT TO PARIS WAS CANCELLED ON NOV.13 because Paris closed their borders. Since Saturday 14 we are requesting the cancelation of this reservation and refund the payment. You are still sending everything as if im flying. AA and FINNAIR have been telling me that Kayak Has to process that refund. We did a formal claim to Kayak on Nov. 14. Did Kayak submited the claim to AA and FINAIR? We dont have nothing in writing from Kayak yet. We need an answer.

Sat, Mar 3
DFW
LRD
1h 24m
Sun, Mar 4
LRD
DFW
1h 31m
Trip: 2 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
BMI
Mediocre 3.6

I didn’t make this flight.

SFO
LAX
Excellent 10.0

great flight

LGA
CLT
Excellent 10.0

We had two medical emergency on board so the flight attendant took care of them really well

They check in my hand carry my whole point of carrying is not to be bother with claing my luggage

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

Mon, Feb 12
SFO
LRD
8h 15m
Thu, Feb 22
LRD
SFO
8h 55m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

Tue, Feb 13
SFO
LRD
7h 51m
Thu, Feb 22
LRD
SFO
8h 40m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

Sat, Feb 3
DFW
LRD
1h 24m
Sun, Feb 4
LRD
DFW
1h 31m
Trip: 2 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LGA
CLT
Excellent 10.0

We had two medical emergency on board so the flight attendant took care of them really well

They check in my hand carry my whole point of carrying is not to be bother with claing my luggage

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

MAD
PHL
Good 7.0

Flight was not full.

Luggage was very late and arrived at the wrong carousel.

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

Mon, Feb 12
LAX
LRD
5h 22m
Thu, Mar 1
LRD
LAX
7h 23m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

Tue, Feb 13
LAX
LRD
5h 30m
Thu, Mar 1
LRD
LAX
7h 50m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

Fri, Feb 9
HOU
LRD
5h 08m
Mon, Feb 12
LRD
HOU
4h 22m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
PHL
Mediocre 2.0

Nothing - the flight from Chicago to Philadelphia was delayed by about 2 hours. Luckily, was able to get the flight switched to a Chicago - London direct flight.

The connecting flight from Philadelphia to Manchester would've been missed. So, American Airlines booked the same flight for 24 hours later. Luckily, they offered a different flight. Due to the flight changes, the prepaid ground transportation from Manchester to Leeds wasn't used. Transportation from London to Leeds had to be purchased at a much greater additional expense.

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

DFW
BMI
Mediocre 3.6

I didn’t make this flight.

Wed, Feb 14
LAX
LRD
7h 07m
Thu, Mar 1
LRD
LAX
5h 41m
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

Fri, Feb 9
IAH
LRD
5h 08m
Mon, Feb 12
LRD
IAH
4h 22m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SNA
DFW
Mediocre 3.6

We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

DFW
BMI
Mediocre 3.6

I didn’t make this flight.

SFO
LAX
Excellent 10.0

great flight

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

Thu, Feb 15
LAX
LRD
7h 40m
Thu, Mar 1
LRD
LAX
5h 41m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

Fri, Feb 9
DFW
LRD
1h 24m
Sat, Feb 10
LRD
DFW
1h 31m
Trip: 2 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LGA
CLT
Excellent 10.0

We had two medical emergency on board so the flight attendant took care of them really well

They check in my hand carry my whole point of carrying is not to be bother with claing my luggage

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

SNA
DFW
Mediocre 3.6

We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.

SFO
LAX
Excellent 10.0

great flight

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

Sun, May 13
LAX
LRD
7h 45m
Wed, May 23
LRD
LAX
7h 50m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

Fri, Feb 16
DFW
LRD
1h 18m
Sun, Feb 18
LRD
DFW
1h 31m
Trip: 3 days
2.5MediocreShow reviews
Overall 2.5 Mediocre
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LGA
CLT
Excellent 10.0

We had two medical emergency on board so the flight attendant took care of them really well

They check in my hand carry my whole point of carrying is not to be bother with claing my luggage

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

SNA
DFW
Mediocre 3.6

We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.

United States to Laredo Flight Information

Flights Arrive in Laredo
Flights Depart from United States
Flight Price $71
Airlines American Airlines, United
*
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