Overview

Grand Hotel Zermatterhof
Top Business Hotel

Bahnhofstrasse 55 Postfach 14, Zermatt, Valais, Switzerland
+41 27 966 66 00

$258+

Overall guest ratings

9.1/10 Excellent
Based on 559 reviews

Review highlights

  • 9.5
  • 9.3
  • 9.2
  • 6.6

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

    Show all

    About

    Located near a train station, Grand Hotel Zermatterhof is a great choice for a stay in Zermatt. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Gourmet Prato Borni, one of 3 restaurants, serves regional cuisine and is open for dinner. There are 2 bars/lounges and an indoor pool, and rooms at this luxurious hotel get the details right with slippers and designer toiletries.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 559 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 9.0 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
    • 6.6 "Vibe was decent."
    • 5.8 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
    • 4.3 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 385 reviews
    • 9.6 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good vibe."
      9.1 "91% enjoyed the friendly atmosphere."
    • 6.3 "Rooms are ok."
    • 4.5 "Not very comfortable."
      4.4 "56% said rooms were small."

    Overall Rating

    8.5 Excellent
    Based on 106 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 6.1 "Rooms are ok."

    Overall Rating

    9.1 Excellent
    Based on 67 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.2 "Vibe was decent."
    • 5.6 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    Photos
    Map

    Map