Hotel Helvetia

The hotel offers a pleasant breakfast with a good selection of items, including coffee, eggs, bread, cheese, and fruits. It's a great way to start the day before exploring the area.

Some guests have mentioned that the hotel is currently under renovation, and there are challenges with the hot water pressure, electricity plugs, and thin walls. However, the staff are following safety protocols and are friendly and helpful.

The hotel is positioned in the center of Zermatt, making it convenient for exploring the area. However, it's close to other bars, which can result in some noise at night. If you're a light sleeper, earplugs may be helpful.

Some guests have mentioned that the hotel needs refurbishing and lacks maintenance, with small bathrooms and tiny rooms. However, the hotel is cozy, warm, and offers a quaint setting, and the staff are dedicated to maintaining cleanliness.

The hotel offers comfortable rooms with essential amenities and a great view of the Matterhorn. However, some guests have experienced challenges with noise from the bar below, squeaky beds, and small, dark rooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Matterhorn comes highly recommended.

Some guests reported noise disturbances from a nearby club playing loud music until late at night. Light sleepers may want to take this into account and consider rooms away from the noise.

The hotel is currently undergoing renovations, which may impact the overall ambiance and facilities. Guests may want to inquire about the extent of the renovations before booking.

The hotel does not have an elevator, and some guests found it challenging to carry luggage up the narrow staircase to upper floors. Travelers with mobility concerns or heavy luggage should take this into consideration.

While some guests praised the breakfast for its variety and quality, others found it to be lacking in options and quality. Guests with specific dietary preferences or expectations for breakfast should consider this feedback.

The hotel's central location was appreciated by many guests for its convenience and proximity to amenities and attractions. However, some noted that the central location also led to noise from nearby bars and restaurants.

Guests reported varying room sizes and facilities, with some finding the rooms cozy and well-equipped, while others found them small and lacking certain amenities like air conditioning and compatible sockets for kettles.

Several guests praised the staff for their friendliness and helpfulness, while others reported instances of unavailability and lack of communication, particularly regarding check-in procedures and room access.

The hotel's proximity to the main train station was highlighted as a convenience by many guests, making it easy to access public transportation for exploring the area.

Some guests felt that the hotel's pricing did not align with the overall quality and facilities provided. Travelers may want to explore alternative accommodation options in the area for better value.