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Pros. The staff were polite and helpful. The location was near the Main Street for dining and Sonnegga for access to the slopes.
Pros. Amazing spa facilities, great breakfast with healthy options, magnificent unobstructed views of the Matterhorn, modern bathrooms and all the amenities... Slept in comfort
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a spa and wellness center, indoor pool, sauna, jacuzzi, and a complimentary shuttle service to and from the Zermatt train station.
What can guests expect from the hotel's dining options?
The hotel provides a delicious breakfast with a wide variety of options and a restaurant with delicious meals attended by friendly and professional staff.
How is the hotel's customer service?
The staff is described as extremely friendly, helpful, and welcoming, providing a personal touch and arranging porter service to pick up guests from the train station.
What practical information should guests know about the hotel's location?
The hotel is conveniently located close to the main station and lifts, offering a great view of the Matterhorn and providing a complimentary shuttle service to and from the Zermatt train station.
What are the hotel's cleanliness standards?
Guests can expect a clean and comfortable room with a fantastic wellness area, big beds, and a big bathroom, as well as friendly and polite staff during their stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend booking a room with a balcony facing the Matterhorn for a spectacular and direct view.
Take Advantage of the Free Shuttle Service
The hotel offers a complimentary shuttle service to and from the Zermatt train station, making it convenient for guests with luggage.
Enjoy the Spa and Wellness Facilities
Guests appreciated the clean and relaxing spa area, including the indoor swimming pool, sauna, and jacuzzi with a view of the Matterhorn.
Consider Room Selection Carefully
Some guests mentioned that rooms on the top floor with balconies offer amazing views of the Matterhorn, while others noted that the top floor rooms can be colder.
Make Use of the Nearby Attractions
The hotel is within walking distance of the Zermatt-Matterhorn Ski Resort and the Matterhorn Museum, making it convenient for skiing enthusiasts and those interested in local history.
Take Note of the Limited Amenities
Some guests mentioned the absence of in-room tea and coffee-making facilities, which could be a consideration for those who prefer this convenience.
Appreciate the Friendly and Helpful Staff
Many guests praised the exceptionally friendly and welcoming staff, noting their helpfulness in providing information and arranging transportation.
Be Mindful of Accessibility
A few guests mentioned challenges with accessibility, particularly the entry to the reception and the inconvenience of reaching the outdoor dining area.
Enjoy the Breakfast Selection
Guests appreciated the wide variety of options available for breakfast, including the ability to order custom omelets and eggs.
Plan for Room Comfort
While some guests found the room spacious and comfortable, others noted that the sink didn't flush well and that the room could be a little cold.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $393 |
Average price (weekend night) | $432 |
Hotel Metropol & Spa Zermatt is located at Matterstrasse 9, 0 miles from the center of Zermatt. Matterhorn Museum is the closest landmark to Hotel Metropol & Spa Zermatt.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Metropol & Spa Zermatt.
Yes, Hotel Metropol & Spa Zermatt offers free Wi-Fi.
Hotel Metropol & Spa Zermatt is 54.5 miles from Milan Malpensa. Hotel Metropol & Spa Zermatt is 55.9 miles from Lugano.
Yes, Hotel Metropol & Spa Zermatt has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Metropol & Spa Zermatt in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Metropol & Spa Zermatt and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Metropol & Spa Zermatt.
Value for money | 8.9 |
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Distance to city center | 0.0 mi |