Hotel Metropol & Spa Zermatt

The hotel offers a spa and wellness center, indoor pool, sauna, jacuzzi, and a complimentary shuttle service to and from the Zermatt train station.

The hotel provides a delicious breakfast with a wide variety of options and a restaurant with delicious meals attended by friendly and professional staff.

The staff is described as extremely friendly, helpful, and welcoming, providing a personal touch and arranging porter service to pick up guests from the train station.

The hotel is conveniently located close to the main station and lifts, offering a great view of the Matterhorn and providing a complimentary shuttle service to and from the Zermatt train station.

Guests can expect a clean and comfortable room with a fantastic wellness area, big beds, and a big bathroom, as well as friendly and polite staff during their stay.

Several guests highly recommend booking a room with a balcony facing the Matterhorn for a spectacular and direct view.

The hotel offers a complimentary shuttle service to and from the Zermatt train station, making it convenient for guests with luggage.

Guests appreciated the clean and relaxing spa area, including the indoor swimming pool, sauna, and jacuzzi with a view of the Matterhorn.

Some guests mentioned that rooms on the top floor with balconies offer amazing views of the Matterhorn, while others noted that the top floor rooms can be colder.

The hotel is within walking distance of the Zermatt-Matterhorn Ski Resort and the Matterhorn Museum, making it convenient for skiing enthusiasts and those interested in local history.

Some guests mentioned the absence of in-room tea and coffee-making facilities, which could be a consideration for those who prefer this convenience.

Many guests praised the exceptionally friendly and welcoming staff, noting their helpfulness in providing information and arranging transportation.

A few guests mentioned challenges with accessibility, particularly the entry to the reception and the inconvenience of reaching the outdoor dining area.

Guests appreciated the wide variety of options available for breakfast, including the ability to order custom omelets and eggs.

While some guests found the room spacious and comfortable, others noted that the sink didn't flush well and that the room could be a little cold.