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Hotel Metropol & Spa Zermatt
4 stars

Hotel Metropol & Spa Zermatt

Matterstrasse 9, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 35 66
From
$272
Cheapest

rate per night

9.2
Excellent
based on 550 reviews
550 reviews
Room type
Provider
Nightly total
Standard room
Superior room
Double room

Photos of Hotel Metropol & Spa Zermatt

About Hotel Metropol & Spa Zermatt

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Upscale spa hotel, walk to Zermatt-Matterhorn Ski Paradise Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Hotel Metropol & Spa offers 22 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

Latest deals for Hotel Metropol & Spa Zermatt

Mon 7/29
Tue 7/30
Double room
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Queen room
1 queen bed
bed type unknown
1 queen bed
Standard room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hotel Metropol & Spa Zermatt

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Shuttle service (free)
  • Wi-Fi available in all areas

General

  • River view
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Conditioner

Things to do

  • Hiking
  • Ski school
  • Bicycle rental
  • Golf
  • Cycling
  • Skiing
  • Mini-golf
  • Table tennis

Pool and spa

  • Spa and wellness center
  • Massage
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Dining

  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Coffee machine

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Mini-market on site
  • Room service
  • Key card access

Bathroom

  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Cribs available
  • Complimentary breakfast
  • Playground

Accessibility and suitability

  • Elevator
  • No smoking
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Parking and transportation

  • Shuttle service (free)
  • Airport shuttle

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Hotel Metropol & Spa Zermatt

9.2
Wonderful550 verified reviews
2.7Solo
3.9Families
1.5Friends
6.9Couples
Pros +
Cons -

Show reviews that mention

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10Wonderful
Anonymous, Apr 2017

Pros. The staff were polite and helpful. The location was near the Main Street for dining and Sonnegga for access to the slopes.

10Wonderful
Anonymous, Aug 2016

Pros. Amazing spa facilities, great breakfast with healthy options, magnificent unobstructed views of the Matterhorn, modern bathrooms and all the amenities... Slept in comfort

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the hotel's unique amenities?

The hotel offers a spa and wellness center, indoor pool, sauna, jacuzzi, and a complimentary shuttle service to and from the Zermatt train station.

What can guests expect from the hotel's dining options?

The hotel provides a delicious breakfast with a wide variety of options and a restaurant with delicious meals attended by friendly and professional staff.

How is the hotel's customer service?

The staff is described as extremely friendly, helpful, and welcoming, providing a personal touch and arranging porter service to pick up guests from the train station.

What practical information should guests know about the hotel's location?

The hotel is conveniently located close to the main station and lifts, offering a great view of the Matterhorn and providing a complimentary shuttle service to and from the Zermatt train station.

What are the hotel's cleanliness standards?

Guests can expect a clean and comfortable room with a fantastic wellness area, big beds, and a big bathroom, as well as friendly and polite staff during their stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests highly recommend booking a room with a balcony facing the Matterhorn for a spectacular and direct view.

Take Advantage of the Free Shuttle Service

The hotel offers a complimentary shuttle service to and from the Zermatt train station, making it convenient for guests with luggage.

Enjoy the Spa and Wellness Facilities

Guests appreciated the clean and relaxing spa area, including the indoor swimming pool, sauna, and jacuzzi with a view of the Matterhorn.

Consider Room Selection Carefully

Some guests mentioned that rooms on the top floor with balconies offer amazing views of the Matterhorn, while others noted that the top floor rooms can be colder.

Make Use of the Nearby Attractions

The hotel is within walking distance of the Zermatt-Matterhorn Ski Resort and the Matterhorn Museum, making it convenient for skiing enthusiasts and those interested in local history.

Take Note of the Limited Amenities

Some guests mentioned the absence of in-room tea and coffee-making facilities, which could be a consideration for those who prefer this convenience.

Appreciate the Friendly and Helpful Staff

Many guests praised the exceptionally friendly and welcoming staff, noting their helpfulness in providing information and arranging transportation.

Be Mindful of Accessibility

A few guests mentioned challenges with accessibility, particularly the entry to the reception and the inconvenience of reaching the outdoor dining area.

Enjoy the Breakfast Selection

Guests appreciated the wide variety of options available for breakfast, including the ability to order custom omelets and eggs.

Plan for Room Comfort

While some guests found the room spacious and comfortable, others noted that the sink didn't flush well and that the room could be a little cold.

Location

Matterstrasse 9, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum342 yd
  • Zermatt-Matterhorn Ski Resort401 yd
  • Zermatt Railway Station0.3 mi
  • Gornerschlucht1 mi
  • Sunnegga Ski Resort1 mi
  • Unter Gabelhorn2.5 mi
  • Riffelsee2.7 mi
  • Riffelhorn2.8 mi
  • Bosentrift2.9 mi
  • Schwarzsee3 mi
  • Gornergrat3.1 mi
  • KOSMA3.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Metropol & Spa Zermatt

Low season

October

High season

February

Average price (weeknight)

$348

Average price (weekend night)

$432
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 26% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Metropol & Spa Zermatt

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Metropol & Spa Zermatt

  • If you’re after a cheap room at Hotel Metropol & Spa Zermatt, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Metropol & Spa Zermatt, plan to stay on a Monday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hotel Metropol & Spa Zermatt was booked for on KAYAK in the last 2 weeks was $305, while the most expensive was $305.
  • How long should you stay at Hotel Metropol & Spa Zermatt? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Metropol & Spa Zermatt

  • Where is Hotel Metropol & Spa Zermatt located?

    Hotel Metropol & Spa Zermatt is located at Matterstrasse 9, 0 miles from the center of Zermatt. Matterhorn Museum is the closest landmark to Hotel Metropol & Spa Zermatt.

  • When is check-in time and check-out time at Hotel Metropol & Spa Zermatt?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Metropol & Spa Zermatt.

  • Does Hotel Metropol & Spa Zermatt offer free Wi-Fi?

    Yes, Hotel Metropol & Spa Zermatt offers free Wi-Fi.

  • How far is Hotel Metropol & Spa Zermatt from the airport?

    Hotel Metropol & Spa Zermatt is 54.5 miles from Milan Malpensa. Hotel Metropol & Spa Zermatt is 55.8 miles from Lugano.

  • Does Hotel Metropol & Spa Zermatt have a pool?

    Yes, Hotel Metropol & Spa Zermatt has a pool onsite.

  • How does KAYAK find such great Hotel Metropol & Spa Zermatt hotel deals?

    KAYAK scours the web for all room deals available at Hotel Metropol & Spa Zermatt in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Metropol & Spa Zermatt and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Metropol & Spa Zermatt.

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