Cons (-) small fridge in rooms would have made things more enjoyable
4 stars
Hotel Irma
Photos of Hotel Irma
Overview
Hotel Irma is located in La Madera Beach, situated on a cliff overlooking Zihuatanejo Bay with beautiful ocean views available from most guest rooms and other areas of the hotel. This 4-star property offers 69 guest rooms, offering the choice of standard or sea views. The hotel also features an outdoor terrace with two swimming pools and a bar for guest enjoyment, which overlooks the ocean and provides access to the beach. Playa La Madera is also just minutes from the property and guests can walk to Kioto Plaza, Municipal Market, and the Archaeological Museum of the Great Coast.
Hotel Irma offers limited free parking for guests. Laundry service, medical services, and babysitting are all available for a fee. The hotel also has a spa area with a jacuzzi and relaxation spaces, as well as a gift shop and boutique. Complimentary WiFi is available in public areas and the hotel provides currency exchange and fax and copy services. This beachfront hotel has its own restaurant for guest dining and breakfast is available. The front desk is open 24 hours for reception and other guest needs.
This is a non-smoking property that does not allow pets. Room service is provided during limited hours and the hotel also offers sightseeing services, including tour and ticket assistance. All of the guest rooms feature air conditioning, blackout curtains, premium bedding, cable TV, complimentary bottled water, and a private bathroom with a shower and complimentary designer toiletries. Accessible rooms are not available at this hotel.
Amenities at Hotel Irma
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
General
- Quiet street view
- Sea view
- Telephone
- Mountain view
- Garden view
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Shampoo
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Upper floors accessible by stairs
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Dining
- Restaurant
- Bar/Lounge
Things to do
- Gift shop
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Laundry
- Laundry facilities
Workspace
- Fax/photocopying
Reviews of Hotel Irma
7.7
Good
450 verified ratings
Wonderful
204
Very good
102
Good
65
Okay
22
Fair
27
Mediocre
14
Poor
16
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many highlighting the beautiful views. However, there were significant complaints regarding the service, particularly from the reception staff, and issues with amenities such as Wi-Fi and room conditions. Overall, while the hotel has its strengths, improvements in service and maintenance are needed for a better experience.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
210 reviews
8.6 out of 10
1 review
9.1 out of 10
1 review
7.4 out of 10
3 reviews
All reviews
Pros (+) You can walk to the beach, town and restaurants. The view was beautiful. The staff was friendly and professional.
Cons (-) The hotel needs a facelift. My air conditioner quit and I had to move to another room. One day only hot water in the shower. Hair dryer smelled like it was on the verge of burning up. All problems handled promptly, but should not be happening. Everything a little dated.
Pros (+) The staff is fantastic, professional and so friendly. And the place is well run, no complaints there. Good food too!
Cons (-) Ok, so I get it, people booking through aggregators are not their ideal customer, so no wonder they put you in their worst room. But I can still review them based on that room, which honestly, no one should ever be put in, AC compressors running all night long on the other side of the wall. The room we were moved to the next day after complaining was better, but still quite noisy (laundry starts u...
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Pros (+) Location and staff
Cons (-) No elevator.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best amenities at Hotel Irma?
Guests have praised the excellent amenities at Hotel Irma, including the outdoor terrace with two swimming pools and a bar, the spa area with a jacuzzi and relaxation spaces, the gift shop and boutique, and the beachfront restaurant.
What are the common complaints about Hotel Irma?
Some guests have mentioned issues with the wifi, hard beds, lack of detailed cleaning, and the need for more hooks in the rooms for drying wet clothes and towels.
When is the best time to visit Hotel Irma?
The low season at Hotel Irma is in August, while the high season is in September. Visitors can take advantage of the great location and friendly, efficient staff during these times.
What practical information should I know about parking at Hotel Irma?
Hotel Irma offers limited free parking for guests, which can be a valuable amenity considering the limited parking availability in the area.
What can I expect from the food quality at Hotel Irma?
Guests have consistently praised the food quality at Hotel Irma, particularly the fantastic breakfast with great menu choices, fresh fruit, and warm tortillas, along with other menu items available at the beachfront restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season for Quieter Experience
If you prefer a quieter experience, consider visiting in August, which is the low season. This could mean fewer crowds and a more peaceful stay.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including La Madera Beach, the Archaeological Museum of the Great Coast, and Kioto Plaza. Take advantage of the proximity and explore these nearby places during your stay.
Be Mindful of Room Amenities
Some guests noted the absence of a refrigerator in the room and the lack of a coffee maker. If these amenities are important to you, consider making necessary arrangements or inquiring about availability.
Consider Accessibility
The hotel has limited accessibility features, with upper floors accessible only by stairs. If you have mobility concerns, it's advisable to inquire about room accessibility and choose accordingly.
Plan for Early Morning Coffee
If you're an early riser and enjoy a morning coffee, note that there may not be coffee available early in the morning in the hotel. Consider making alternative arrangements if this is important to you.
Opt for a Room Away from Noise
Some guests mentioned noise issues in certain rooms. To ensure a peaceful stay, consider requesting a room away from potential sources of noise, such as the pool or restaurant.
Check for Room Cleanliness
While many guests praised the cleanliness, some mentioned issues with detailed cleaning and maintenance. It's advisable to check the room upon arrival and report any concerns to the staff promptly.
Inquire About Pool Rules
If pool access is important to you, it's worth inquiring about the pool's operating hours and any specific rules or restrictions, as some guests mentioned limitations on pool access.
Consider Bringing Your Own Entertainment
A few guests noted limited TV channels and remote control issues. If in-room entertainment is important to you, consider bringing your own entertainment options for a more personalized experience.
Location
Calle Adelita, 40880 Zihuatanejo, Guerrero
What's nearby
- La Madera Beach283 yd
- Museo Arqueológico de la Costa Grande0.4 mi
- Principal Beach0.4 mi
- Fisherman's Walk0.5 mi
- Playa la Ropa0.6 mi
- Contramar Beach0.9 mi
- King's Reef1.1 mi
- Playa Las Gatas1.1 mi
- Riscal Beach2.5 mi
- Larga Beach3.6 mi
- Delfiniti de México4.2 mi
- Isla Ixtapa7.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Irma
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $125 |
Average price (weekend night) | $129 |
When to book a room at Hotel Irma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Irma
FAQs when booking at Hotel Irma
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See most recommended stays in ZihuatanejoGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Ixtapa-Zihuatanejo Intl |
Distance to airport | 6.4 mi |
Everything you need to know for your stay in Zihuatanejo
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