Mercure Hotel Aachen Europaplatz, Aachen Hotels from $74

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Families
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Overall Rating

Based on 935 reviews

Service

8.6 "Great service."
Location

8.5 "Location is great."
WiFi

7.7 "Internet works."
Cleanliness

6.6 "Average cleanliness."
Breakfast

6.4 "Breakfast is mediocre."
Amenities

5.7 "Average amenities."
Room

5.3 "Rooms are ok."
Vibe

4.9 "Vibe wasn't good."
Value for money

4.8 "Value below average."

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Overall Rating

Based on 532 reviews

Location

8.8 "Location is great."

8.8 "Great parking, according to 88%."

7.7 "City centre within easy reach, said 77%."

7.7 "Easily accessible by car, said 77%."
Service

8.3 "Great service."

9.2 "92% found the staff to be very friendly."

8.5 "85% said the reception staff was great."
WiFi

7.3 "Internet works."

10.0 "100% thought it was a great value."
Breakfast

6.8 "Breakfast is mediocre."
Comfort

6.8 "Average comfort."

6.7 "Only 67% said rooms were big enough."

5.1 "Beds were acceptable for 51%."

5.3 "53% thought the bathroom was big enough."
Food

5.7 "Food is average."

6.2 "Only 62% were satisfied with the menu."
Room

5.6 "Rooms are ok."

6.8 "Only 68% said rooms were clean enough."

6.7 "Only 67% said rooms were big enough."

5.1 "Beds were acceptable for 51%."

5.3 "53% thought the bathroom was big enough."
Amenities

5.5 "Average amenities."

5.4 "54% thought the building was acceptable."
Vibe

4.9 "Vibe wasn't good."

3.0 "70% didn't like the unstylish hotel."

2.1 "79% criticized the unstylish hotel."
Value for money

4.7 "Value below average."

0.0 "100% said the breakfast was too expensive."

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Overall Rating

Based on 102 reviews

Service

8.5 "Great service."

9.5 "95% found the staff to be very friendly."

8.4 "84% said the reception staff was great."
Location

8.3 "Location is great."
Breakfast

6.4 "Breakfast is mediocre."
Cleanliness

6.4 "Average cleanliness."

6.0 "Only 60% said rooms were clean enough."
Room

5.3 "Rooms are ok."

5.2 "Beds were acceptable for 52%."

6.0 "Only 60% said rooms were clean enough."
Value for money

4.6 "Value below average."
Pool

3.1 "Horrible pool."

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Overall Rating

Based on 121 reviews

Location

8.6 "Location is great."

8.6 "Great parking, according to 86%."
Service

8.6 "Great service."

9.4 "94% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Breakfast

6.4 "Breakfast is mediocre."
Cleanliness

6.4 "Average cleanliness."
Food

6.1 "Food is average."
Room

5.2 "Rooms are ok."
Vibe

4.9 "Vibe wasn't good."

1.2 "88% criticized the unstylish hotel."

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Overall Rating

Based on 177 reviews

Location

8.4 "Location is great."

8.5 "Great parking, according to 85%."
Service

8.3 "Great service."

9.3 "93% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Comfort

6.6 "Average comfort."

6.8 "Only 68% said rooms were big enough."
Breakfast

6.4 "Breakfast is mediocre."
Room

5.4 "Rooms are ok."

6.6 "Only 66% said rooms were clean enough."

6.8 "Only 68% said rooms were big enough."
Vibe

5.0 "Vibe was decent."
Value for money

4.9 "Value below average."

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Hotel type

Economy Hotel

Guests recommend this hotel for budget travelers.

Good to know

"Good accessibility by car"

"Accessible parking"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.7

review from

top quality, good price and friendly staff no dislikes

Reviewed Dec 2010 by Anonymous
7.0

review from

perfect service, clean and friendly

Reviewed Nov 2010 by Anonymous
8.0

review from

Staff spoke great english and were incredibly accommodating. Close to everything downtown in Aachen. Great stay!

Reviewed Oct 2010 by Anonymous
7.7

review from

The staff were very polite and attentive, the breakfast was superb, with a great variety of choice! Although this is a 3*** hotel The standard of cleanliness and service was as good if not better than most 4/5 I have visited in the UK.

Reviewed Sep 2010 by Anonymous
8.0

review from

Staff very friendly and efficient, good dinner menu though limited. Plenty parking space, easy access to motorway yet not noisy. Bed very comfortable and room cleaned well.

Reviewed Sep 2010 by Anonymous
8.0

review from

clean and comfortable rooms, nice bathroom, friendly, very helpfull staff. breakfast was pricy

Reviewed Jan 2008 by Anonymous
6.0

review from

Actually we got the room without heating :-( but the receptionist gave us a small heater. It was interesting experience... All the rest was OK.

Reviewed Dec 2007 by Anonymous
8.0

review from

Very Pleasant staff and nice rooms The hotel was hard to find.

Reviewed Sep 2007 by Anonymous
6.0

review from

The free parking was great and it was only a 15 minute walk to down town. The air conditioning did not work very well. We had to move rooms because in the original room the air conditioning was not working at all.

Reviewed Aug 2007 by Anonymous
5.6

review from

We liked the food, also mealtimes were good as there were no restrictions on times to eat or dress code We did not like entrance as you arrive from the road, more signposts at the beginning of the road as we approached the hotel from the opposite side.We did not like that there were no fascilities to make a cup of tea/coffee in the morning when you first rise.Also an inside pool aswell would be better due to unpredictable weather conditions.

Reviewed Aug 2007 by Anonymous

8.0

review from

Staff spoke great english and were incredibly accommodating. Close to everything downtown in Aachen. Great stay!

Reviewed Oct 2010 by Anonymous
8.0

review from

Staff very friendly and efficient, good dinner menu though limited. Plenty parking space, easy access to motorway yet not noisy. Bed very comfortable and room cleaned well.

Reviewed Sep 2010 by Anonymous
8.0

review from

clean and comfortable rooms, nice bathroom, friendly, very helpfull staff. breakfast was pricy

Reviewed Jan 2008 by Anonymous
8.0

review from

Very Pleasant staff and nice rooms The hotel was hard to find.

Reviewed Sep 2007 by Anonymous

7.7

review from

top quality, good price and friendly staff no dislikes

Reviewed Dec 2010 by Anonymous
7.0

review from

perfect service, clean and friendly

Reviewed Nov 2010 by Anonymous
7.7

review from

The staff were very polite and attentive, the breakfast was superb, with a great variety of choice! Although this is a 3*** hotel The standard of cleanliness and service was as good if not better than most 4/5 I have visited in the UK.

Reviewed Sep 2010 by Anonymous

6.0

review from

Actually we got the room without heating :-( but the receptionist gave us a small heater. It was interesting experience... All the rest was OK.

Reviewed Dec 2007 by Anonymous
6.0

review from

The free parking was great and it was only a 15 minute walk to down town. The air conditioning did not work very well. We had to move rooms because in the original room the air conditioning was not working at all.

Reviewed Aug 2007 by Anonymous
5.6

review from

We liked the food, also mealtimes were good as there were no restrictions on times to eat or dress code We did not like entrance as you arrive from the road, more signposts at the beginning of the road as we approached the hotel from the opposite side.We did not like that there were no fascilities to make a cup of tea/coffee in the morning when you first rise.Also an inside pool aswell would be better due to unpredictable weather conditions.

Reviewed Aug 2007 by Anonymous

Mercure Hotel Aachen Europaplatz

$74+

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