Basics
Accessibility and suitability
Services and conveniences
Dining
Bathroom
General
Media and entertainment
Bedroom
Laundry
Outdoor
Workspace
Health and safety
Family friendly
Parking and transportation
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a kid-friendly buffet, making it a great choice for families. Additionally, the hotel provides a convenient location near popular attractions like Ripken Stadium and the Cal Ripken Museum.
How is the cleanliness of the hotel?
Guests have noted that the hotel is clean and well-renovated in both the hallways and rooms. However, some guests have mentioned specific cleanliness issues in their rooms, such as crumbs and a musty damp smell.
What can guests expect from the customer service?
The front desk staff are described as incredibly accommodating and friendly, providing a wonderful experience for guests. However, there have been some concerns about the responsiveness of the staff to certain issues, such as the availability of additional washcloths.
Is the hotel's food quality satisfactory?
Guests have generally enjoyed the complimentary breakfast and appreciated the waffle bar. However, there have been some complaints about the quality of the breakfast and the attached restaurant, including issues with the food and service.
What is the best time to visit the hotel?
The hotel's high season is in May, making it an ideal time to visit. However, guests should be aware that the rates may be higher during baseball weekends at Cal Ripken Park, and certain amenities, such as the pool, may have limited availability during specific periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Walk-In Shower
Several guests praised the walk-in showers in the rooms, highlighting their convenience and comfort.
Consider Bringing Your Own Toiletries
Some guests mentioned issues with the provided toiletries, so it might be helpful to bring your own to ensure you have everything you need.
Check Room Rates for Events
During popular events at the nearby Cal Ripken Stadium, guests noted that room rates seemed to increase, so it's advisable to check for any price adjustments during such times.
Request a Room Away from Noisy Areas
A few guests reported disturbances from noisy guests, so if you're sensitive to noise, consider requesting a room away from potential sources of disturbance.
Inquire About Pool Availability
Some guests were disappointed to find the pool closed, so it's advisable to inquire about its availability, especially if it's an important amenity for your stay.
Confirm Elevator and HVAC Functionality
Several guests mentioned issues with the elevators and HVAC systems, so it might be helpful to confirm their functionality upon check-in.
Bring Snacks and Drinks
A few guests noted limited vending machine options, so bringing your own snacks and drinks might be convenient, especially during late hours.
Consider Bringing Your Own Entertainment
As some guests mentioned limited TV channel options, bringing your own entertainment devices or content could enhance your in-room experience.
Check for Special Events
Some guests experienced disruptions due to events, such as a storm, so it's advisable to check for any potential special events that might impact your stay.
Be Mindful of Water Quality
A few guests reported issues with water quality, so it's advisable to check the water upon arrival to ensure it meets your standards.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $77 |
Average price (weekend night) | $186 |
Value for money | 8.2 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Greater Wilmington |
Distance to airport | 32.7 mi |