Pros (+) Everything
Cons (-) The pillows and the matres not so good
3 stars
Hs Hotsson Smart Acapulco
Av. Costera Miguel Aleman 1803, 39670 Acapulco, Guerrero, Mexico
Acapulco, Mexico
See location+52 744 440 5555Photos of Hs Hotsson Smart Acapulco
Overview
Providing a private beach, a swimming pool and outdoor tennis courts, HS HOTSSON Smart Acapulco is a deluxe place to stay in Acapulco. It also provides private parking on site and Acapulco Bay is a 10-minute drive away.
There are a range of facilities available to those staying at the hotel, including a Jacuzzi, free Wi-Fi and an express check-in and check-out feature. It also provides child-minding services, a currency exchange and a reception that is available around the clock.
The air-conditioned rooms at the hotel are contemporary and include a flat-screen TV, a private bathroom and a mini bar. They all feature a telephone and ironing facilities.
Those staying at HS HOTSSON Smart Acapulco can enjoy a beverage at Coco's Bar, after enjoying a meal at Los Caracoles. A wide variety of dining options are also available in close proximity to the property.
Places of interest near HS HOTSSON Smart Acapulco include Papagayo Park, Estrella del Mar and Playa Condesa. El Fuerte de San Diego is an easy car ride away.
Latest deals for Hs Hotsson Smart Acapulco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hs Hotsson Smart Acapulco
- Private beach
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Conditioner
General
- Family rooms
- Interconnected room(s) available
- Landmark view
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
- City view
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
Pool and spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Pool bar
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Toilet
- Toilet paper
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Parking and transportation
- Parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Private beach
- Terrace/Patio
- Balcony
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Reviews of Hs Hotsson Smart Acapulco
8.4
Very good
2051 verified ratings
Wonderful
1012
Very good
399
Good
269
Okay
113
Fair
114
Mediocre
51
Poor
100
Summary of reviews
Guests say
Guests appreciated the great location and service of the hotel, especially the beautiful views and attentive staff. However, many reviews highlighted significant cleanliness issues, including mold, unpleasant odors, and maintenance problems. Overall, while the hotel has potential, improvements in cleanliness and facilities are needed to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
40 reviews
7.9 out of 10
1 review
10 out of 10
2 reviews
All reviews
Pros (+) Breakfast and view
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel offers a great view and an excellent location, with a private beach and close proximity to popular attractions like Papagayo Park and Playa Condesa.
How are the beds at HS HOTSSON Smart Acapulco?
Guests have mentioned that the beds are comfortable, providing a good night's sleep.
Is parking available at the hotel?
Yes, the hotel provides private parking and valet parking for the convenience of guests.
What can guests expect from the food quality at the hotel?
Guests can enjoy a fantastic breakfast buffet with a wide range of choices, including fresh juices and smoothies made to order. The hotel also offers dining options like Los Caracoles and Coco's Bar.
How is the cleanliness and maintenance of the hotel?
While some guests have mentioned cleanliness concerns, others have praised the hotel for being very clean, spacious, and well-maintained.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Check for Cleanliness
Some guests reported issues with cleanliness, such as dirty mirrors and broken doors. It's advisable to check recent reviews regarding cleanliness before booking.
Consider Noise Levels
A few guests noted that the air conditioning and elevators were noisy. Light sleepers may want to inquire about quieter room options or use earplugs.
Be Mindful of Maintenance
Several guests experienced maintenance issues, such as malfunctioning air conditioning and non-working minibars. It's advisable to check the maintenance status of facilities before arrival.
Explore Dining Options
While the hotel offers dining, some guests found the food pricey and the breakfast buffet fantastic. Consider exploring nearby dining options for a variety of choices.
Accessibility Consideration
The hotel offers increased accessibility and wheelchair-accessible rooms. Guests with mobility concerns should inquire about these rooms for a more comfortable stay.
Research All-Inclusive Offers
Some guests had issues with the all-inclusive service and private beach club. It's recommended to thoroughly research and clarify all-inclusive offers before opting for them.
Plan for Extra Charges
A few guests mentioned unexpected extra charges for various services, such as an extra person and lost items. It's advisable to clarify the hotel's policies on additional charges in advance.
Check for Outdated Facilities
Some guests found the hotel to be outdated and in need of maintenance. It's recommended to check for recent renovations and updates to ensure a more modern experience.
Language Consideration
Not many staff members speak English fluently. Guests who are not fluent in Spanish may want to consider this and use translation apps or basic Spanish phrases for communication.
Location
Av. Costera Miguel Aleman 1803, 39670 Acapulco, Guerrero
What's nearby
- Playa Condesa0.3 mi
- Parque Papagayo0.8 mi
- Acapulco Bay0.8 mi
- Playa Hornos0.9 mi
- Playa Tamarindos1.5 mi
- Acapulco Convention Center1.6 mi
- CiCi Acapulco Magico1.7 mi
- Museo Histórico de Acapulco1.9 mi
- Playa Icacos2.2 mi
- Zocalo Acapulco2.3 mi
- Catedral de Nuestra Senora de la Soledad de Acapulco2.3 mi
- Palma Sola Archaeological Zone2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hs Hotsson Smart Acapulco
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | $101 |
Average price (weekend night) | $187 |
When to book a room at Hs Hotsson Smart Acapulco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AcapulcoGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Acapulco Alvarez Intl |
Distance to airport | 10.3 mi |
Everything you need to know for your stay in Acapulco
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