Pros (+) Location, I could go any where very easily from there
Cons (-) NO working telephone No working Air conditioner No towels Dirty room smelly bed
3 stars
Emporio Acapulco
Av. Costera Miguel Aleman 121, 39670 Acapulco, Guerrero, Mexico
Acapulco, Mexico
See location+52 744 469 0505Photos of Emporio Acapulco
Overview
Offering a private beach and an outdoor swimming pool, this 5-star hotel is situated in Acapulco. It also offers a Jacuzzi, a sauna and free Wi-Fi.
The modern rooms offer a refrigerator, a mini bar and tea and coffee making facilities. They also provide a variety of entertainment options, including a DVD player.
Emporio Acapulco has its own on-site restaurant, perfect for those preferring to eat in. In the evening, guests are welcome to relax in the cozy lounge bar. A wide selection of dining options can also be found in the surrounding area.
Located within a short walk of the hotel is Playa Condesa. Acapulco Bay and Papagayo Park are a quick drive away.
Latest deals for Emporio Acapulco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Emporio Acapulco
- Private beach
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Pool and spa
- Massage
- Pool bar
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Sea view
- Slippers
- Telephone
- Storage available
Things to do
- Gift shop
- Game room
- Beauty salon
Accessibility and suitability
- Elevator
- No smoking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Child pool
Bedroom
- Wardrobe or closet
Fitness
- Fitness center
Reviews of Emporio Acapulco
8.4
Very good
3300 verified ratings
Wonderful
1521
Very good
594
Good
503
Okay
216
Fair
183
Mediocre
99
Poor
184
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, noting its convenience and proximity to attractions. However, many reviews highlight significant issues with cleanliness and service, with complaints about dirty rooms, slow service, and rude staff. Overall, while the location is a strong point, the hotel needs improvements in its cleanliness and service quality.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
415 reviews
8.2 out of 10
8 reviews
6.6 out of 10
9 reviews
6.8 out of 10
2 reviews
All reviews
Pros (+) The location is amazing. Really easy to get around and find things to do.
Cons (-) The staff is rude. They kept asking if I was staying there. I had my bracelet on the whole time and wore short sleeves. Asking them for information or suggestions was a bother to them. The staff acted like providing service was doing me a favor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Emporio Acapulco?
Emporio Acapulco has its own on-site restaurant, perfect for those preferring to eat in. In the evening, guests are welcome to relax in the cozy lounge bar. A wide selection of dining options can also be found in the surrounding area.
Are there any concerns about the hotel's facilities and services?
Some guests have mentioned concerns about the old facilities, poor service, and overpriced amenities. Additionally, there were comments about the air conditioning not working properly and the need for more maintenance in certain areas.
What are the best features of the hotel's rooms and amenities?
Guests have praised the very clean rooms, comfortable beds, and the amazing pools. The hotel also offers a variety of entertainment options, including a DVD player, and provides a refrigerator, mini bar, and tea and coffee making facilities in the modern rooms.
When is the best time to visit Emporio Acapulco?
The high season at Emporio Acapulco is in November, offering an excellent time to experience the hotel's private beach, outdoor swimming pool, and nearby attractions. However, it's important to note that August is considered the low season.
What are the parking options available at Emporio Acapulco?
Emporio Acapulco provides parking, shuttle service, private parking, airport shuttle, and valet parking for guests' convenience. However, some guests have mentioned concerns about the parking system, including long wait times for valet parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or bay comes highly recommended.
Consider Low Season Visits
August is considered the low season, which could offer a quieter and more affordable experience for those willing to tolerate the heat.
Explore Nearby Attractions
The hotel is conveniently located near Playa Condesa, Amazing World, and Parque Papagayo, providing easy access to beach activities and local attractions.
Check Room Amenities
Some guests experienced issues with room facilities such as air conditioning and TV functionality. It's advisable to check these amenities upon arrival and report any issues promptly.
Dine Outside the Hotel
While the on-site restaurant received mixed reviews, there are numerous dining options in the surrounding area, offering a variety of choices for different preferences and budgets.
Consider High Season for Ideal Weather
November is considered the high season, offering pleasant weather for beach activities and outdoor exploration.
Family-Friendly Features
The hotel offers a child pool and babysitting services, making it suitable for families with young children.
Be Mindful of Noise Levels
Some guests noted noise disturbances from outside the hotel, particularly loud music from the beach. Light sleepers may want to consider this when selecting a room.
Utilize the Concierge Service
The hotel provides a concierge service, which can assist with arranging tours and providing local recommendations, enhancing the overall guest experience.
Check for Special Offers
The hotel offers a variety of services such as spa treatments, private beach access, and shuttle services. Guests should inquire about any special packages or deals available during their stay.
Location
Av. Costera Miguel Aleman 121, 39670 Acapulco, Guerrero
What's nearby
- Playa Condesa193 yd
- Acapulco Bay0.8 mi
- Parque Papagayo1 mi
- Playa Hornos1.1 mi
- Playa Tamarindos1.2 mi
- Acapulco Convention Center1.3 mi
- CiCi Acapulco Magico1.5 mi
- Playa Icacos2 mi
- Museo Histórico de Acapulco2 mi
- Galeria Las Brisas2.3 mi
- Zocalo Acapulco2.5 mi
- Catedral de Nuestra Senora de la Soledad de Acapulco2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Emporio Acapulco
Low season | November |
|---|---|
High season | December |
Average price (weeknight) | $127 |
Average price (weekend night) | $170 |
When to book a room at Emporio Acapulco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Acapulco Alvarez Intl |
Distance to airport | 10.1 mi |
Everything you need to know for your stay in Acapulco
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