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Not easy to find but staff gave good directions on the phone.Convenient for a short stay
The friendly welcoming nature of our hosts and their willingness to connect with us. The food was tasty and the accommodation was good value.
Ease of location
Friendly staff, a very clean and comfortable hotel. Excellent value for money.
The receptionist was very helpful as we needed to find out where a hall was - we were atttending a party - and book taxis and so on which she did for us. Generally the staff were friendly and welcoming (not always the case in France!) Like all French hotels, the room smelt a little of smoke - but I acan see that this is difficult to police!
The price was right and the staff were very accommodating.
Easy to find. Centrally located with good access to free parking.
Lack of channels on tv, ie no music
comfort of room, clean, airconditioning. Carparking. Very helpful staff. Good breakfast. Some reasonable and at least one excellent restaurants within 5 minutes walk.
Friendly welcome and attention. Excellent shower.Plenty of hotel parking.Better breakfast than many in this range.Would be happy to return.
We have stayed at the Citotel Saint Jacques on other occasions en route for the Charente.We have found the staff to be very pleasant and efficient.We find that it is an excellent place to stay after arriving at St. Malo on the overnight ferry and we will certainly do the same next year. Nothing.
The friendly staff, the comfortable rooms, and the excellent restaurant
the rooms were clean and comfortable and had a desk so I could work in my room. the restaurant was expensive but served nice food and the owner was able to serve us dinner very late on the night we arrived - which we appreciated very much! the reception office was always locked and it was difficult to find staff if I had a problem. We were not shown around the hotel or told where anything was, so I still don't know whether there was a lounge for guests use - it would have been better if there was!! Your site said there was a hairdryer in the room but there in fact was not.