When you stay at Isleta Resort and Casino in Albuquerque, you'll be near the airport and within the vicinity of Gutierrez-Hubbell House and Isleta Amphitheater. This 4-star resort is within the region of Albuquerque Dragway and Championship Golf Course at the University of New Mexico.
Make yourself at home in one of the 201 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Planning an event in Albuquerque? This resort has 30000 square feet (2787 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
clean and friendly
we liked it all
Casino was very smoky
The room was nice and spacious. The beds were decently comfortable. Most of the staff was excellent (pool attendants, front desk, cleaning staff, and most of service staff in Tiwa cafe on 1st floor). The casino staff is good as well.
The door locks are not sensitive enough. It takes several seconds for the access point on the door to read the card. Not a terrible problem, but it was a bit annoying. The room has no refrigerator (might want to bring a cooler if possible). The pillows were a little lacking (don't provide great neck support). Although the room was smoke free and smelled good the hallways and lobby sometimes smell like smoke because the casino goers smoke like chimneys and tend to drag the smell with them. The staff works very hard to maintain a clean facility however. It's just something that will not get better unless smoking is banned on premise.
Gorgeous facilities and reasonably well-appointed rooms; pool and fitness center are excellent, as long as you don't mind that the whole hotel reeks of cigarette smoke.
This is a perfect example of a place that spent a lot of money on its physical plan but has no idea how to train its workers. Staff was well meaning but clueless. I asked for a quiet room (I had to be up at 5am to catch a flight) and was put between a family with kids screaming in the hallway, and then screaming in the room, on one side. On the other side was a group of college kids playing loud music. When I called the front desk and asked to be moved, they suggested calling the rooms and asking the guests to be quiet. Really? I pushed for the room change and they finally obliged, but I had to come down to the front desk to get the key. Sorry folks, but in that situation, you send a bellhop up to my current room with the new keys and a trolley to help me with my luggage. Pool area was overrun by screaming kids, even at night. The whole place reeks of smoke - my clothes stink, and now even my car stinks.
Smelled like smoke, service was terrible compared to the last time when it was the hardrock.
Everything you need is there.
Slots were VERY tight one night. The slot machine went offline and was inoperable for a few minutes. No credit was given for the inconvenience.
Class elevators. Other than that nothing really.
Pillows were the lumpiest I've ever laid my head on. Got a balcony suite on the 6th floor for the "view" of the parking lot. Brought a very expensive bottle of wine so my wife and I could have on our 5 year anniversary but was stopped by security because (although it's not posted anywhere) no outside alcoholic beverages are allowed. Had to leave it my car overnight. At least the security guard wasn't a jerk about it but unbelievable. Worst hotel and casino I've ever been to.
we went for a concert , the concert was a blast
we got there waited in line for long time to get our room and they gave us the wrong key had wait in line again over half hour just to get another key turns out they told us they gave us the wrong room. Appliances didn't work blow dryer, iron, there was no fridge in room they took it out. No breakfast buffet to go to just was not what we were hoping for had a better time at Route 66 casino better everything