Albuquerque Car Rentals

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Albuquerque car rental reviews and directory

Advantage
Car rental reviews:
Good (7.1, 23 reviews)
Car rental locations in Albuquerque:
1 location
Advantage
Locations in Albuquerque
ALBUQUERQUE INTERNATIONAL SUNPORT APT
(800) 777-5500
  • 7.1
  • 7.4
  • 7.6
  • 6.8
  • 7.3
Recent reviews
10.0 Excellent
Nov 3 2015
Pros: I like to the Space and the gas mileage impressed with how far I got and only had to fuel up once
8.0 Good
Nov 13 2015
Good clean cars but the insurance is to high!
Pros: Clean car!
8.4 Excellent
Nov 25 2015
Great car, great price, but smokey
Cons: After we drove away we began to smell and feel the effects of a car that had been smoked in and covered up by air freshener. As my wife and I are both very allergic to cigarette smoke, we had to drive the whole trip with the windows down or cracked enough to let in fresh air. The good news is Advantage gave us 20% refund upon out return and lodging our disappointment.
10.0 Excellent
Nov 30 2015
Pros: the staff at ABQ were very helpful especially the ladies at the counter.
10.0 Excellent
Dec 7 2015
It was great
Pros: Easy and cheap.
Cons: Nothing
10.0 Excellent
Dec 7 2015
Pros: All good, thanks!
10.0 Excellent
Jan 14 2016
excellent experience
Pros: the price was fantastic! the car was great. got great mileage.
Cons: not a thing!
3.6 Mediocre
Feb 8 2016
Cons: said i was renting a jeep Cherokee and got something completely different, no 4x4 and then had to extra 400$ to get what i needed was very disappointed
5.6 Okay
Feb 21 2016
OK, part good, part not so good.
Pros: Price and value. The car itself was new and good quality. Rental shuttle service at the Sunport is shared with all agencies, and the service and schedule are poor.
Cons: Had to get a second pre-drive inspection due to weak documentation of existing damage. The deposit policy was unusual and not previously disclosed, and proved to be a pain. Pickup was slow for a variety of reasons.
2.0 Poor
Feb 21 2016
no car when arrived after booking months in advanc
Pros: Dollar - the car company in the next kiosk took pity on me at 11:30 PM on Sat. night and gave me a car at the same prce - boy was I lucky! The Dollar car was very excellent and so was their service. Again - very lucky that they were next door and gave a great deal!!!
Cons: When I arrived at the desk - the agent said she had no cars left! Never had that happen! I would say at least 6 people that were renting were in a similar situation!
Dollar
Car rental reviews:
Good (7.7, 15 reviews)
Car rental locations in Albuquerque:
1 location
Dollar
Locations in Albuquerque
3400 University Blvd Se
  • 7.3
  • 8.0
  • 7.7
  • 8.3
  • 7.3
Recent reviews
6.8 Good
Apr 25 2016
Deceptive pricing. Renter Beware.
Pros: Rental car was clean, roomy and got good gas mileage. Comfortable and handled well in snowy conditions. GPS worked very well even in remote areas of northern New Mexico.
Cons: Slow leak in left rear tire required continual filling. At pickup I was informed that I could not use my Bank of America debit card. This meant that my traveling companion needed to use her card which added approximately $200 more for the rental (extra driver and other charges). I was quoted $230 online but ended up paying around $560. At pick up the woman at the counter said I could sign up for a top-up refill at $1.98 a gallon which I did. At return, I was charged for an entire tank of gas at $1.98, not a top-up. I will not use Dollar Car Rental again.
8.4 Excellent
Oct 18 2015
Pros: Customer service, transaction speed, car choices
10.0 Excellent
Oct 26 2015
Oops! Did not go to Albuquerque
Pros: I thought this was for another city where I rented a car from Dollar. Sorry! Anyway, everything at that Dollar local was perfect.
8.0 Good
Nov 2 2015
Pros: Got upgraded for free to SUV
Cons: Had to return car once for broken AC system
6.0 Okay
Nov 17 2015
Bait and switch
Pros: Economical.
Cons: When I booked the car, I booked a standared, but when I got to the rental, even though I had selected the standard car, it was selected as generic and what is avalible for that price. Which was the pint size Chevy Sonic, Ford Fiesta or Chevy Aero. Bottom line, know what you are renting.
8.8 Excellent
Nov 29 2015
Land of enchantment
Pros: Easy to pick and drop. Fast checkout.
Cons: Car showed engine trouble 30 miles into the drive. Given we were far enough couldn't ask for a replacement car.
7.2 Good
Dec 7 2015
Pretty darn good
Pros: Car drove lovely, heater worked perfectly for the weather we were in.
Cons: I didn't even know they made cars where you had to roll up your own window. Car was pricey for a compact.
4.0 Mediocre
Jan 15 2016
you get what you pay for
Pros: easy pick up and drop off
Cons: car underpowered, interior was dirty -- windshield really dirty inside and out. no windshield washer fluid. had to stop and buy some at first exit after pickup at rental lot.
4.0 Mediocre
Mar 5 2016
Cheap and dirty
Pros: The desk service agent was terrific.
Cons: I paid more for the "special" than economy. I was expecting a compact or better. The car was an economy. It was not clean. It had cheap crank windows. I didn't have time to run back to the counter to ask for another car, or I would have. They only had one service person (in the middle of the day) to check me out. The wait was too long. I've never waited that long to turn the car in before.
10.0 Excellent
Mar 7 2016
Great Experience!
Pros: I had a great experience from the moment I stepped up to the counter to turning in the keys. Thank you.
Payless
Car rental reviews:
Good (6.5, 13 reviews)
Car rental locations in Albuquerque:
1 location
Payless
Locations in Albuquerque
3400 University Boulevard Se
+1 505 247 6705
  • 6.2
  • 7.1
  • 6.9
  • 5.5
  • 6.6
Recent reviews
10.0 Excellent
Oct 21 2015
Quick, painless rental at Albuquerque.
Pros: No problems, no hassles, good car.
Cons: Can't think of a thing.
2.0 Poor
Nov 23 2015
Pros: Absolutely nothing
Cons: Unbelievably slow, but that was only the beginning. The agent said my (only) card was being declined, twice. Called my bank, Payless had not been declined, hadn't even connected. I stood in line behind one person for a further 45 minutes, and this time the agent said they had a new "system", and it couldn't read my card! He suggested I try another rental company, so I tried, but cost was exorbitant. So after TWO AND A HALF HOURS trying to rent a car, almost all of it spent at the Payless desk, I decided to use a taxi. It was a good decision. They were cheaper than a car would have been, even Payless, prompt and courteous. This is the second time I've tried unsuccessfully to rent a car from Payless at ABQ, and for sure the last.
10.0 Excellent
Feb 20 2016
Pros: The process was so simple and easy. I would definitely use them again.
5.6 Okay
Feb 22 2016
Pros: decent care for a reasonable price
Cons: at pick-up sales person tried to sell me an upgrade, then added some kind of roadside emergency coverage without my consent ($4.99/day), and misinformed me about local gas prices hoping to entice me to purchase pre-pay gas option. The cost shown on my original reservation was $205 and the initial contract the agent printed up was $275. I hate this kind of nickel-dime stuff at the desk and he had to redo the contract to remove the roadside emergency coverage that he hadn't mentioned and thought I wouldn't notice which cost me time at the counter. I know employees are trained in these deceptive practices and find it deplorable.
6.0 Okay
Mar 3 2016
Hidden Fees
Pros: Customer service and quality of the vehicle were excellent.
Cons: I HATE HIDDEN FEES! It's. Equivalent to being lied to. My $99 agreement became $172 when I turned in the car. To me it is fraud.
10.0 Excellent
Apr 18 2016
Pros: The Albuquerque rental center is amazing. Wonderful. The dropoff was especially easy and smooth. I'll be using Payless again, for sure.
10.0 Excellent
Apr 28 2016
Pros: The staff was very friendly and took care of everything I needed right away
5.2 Okay
May 24 2016
Pros: The employees I had interaction with were very nice. I just wish they had a way to staff the counter/booth all the time.
Cons: When I returned the car no one was in the booth. There was a note "I'll be back in 20 minutes". I was unable to wait 20 minutes because I had to catch a plane. It was uncomfortable just putting the keys in the box. I still have not received a receipt for my rental car 2 days later.
7.2 Good
May 24 2016
Pros: Good car
Cons: Overcharged. I was promised a charge around $240 upon pickup. I had paid $60 for insurance offered by kayak. The clerk tried signing me up for the insurance Payless offers, amounting to a total of over 500 dollars. Had i not been alert, i would have signed up for both policies. I was also overcharged on my credit card; Payless estimated the overall cost for the week would be around 240 dollars, though a charge of 319 dollars has appeared on my statement.
3.2 Mediocre
Jun 6 2016
Cons: The rental ended up being more than twice as much as it was advertised; pick up took an inordinately large amount of time even though I was the only customer being handled; I was subject to agressive attempts to up sell; and drop off took more than half an hour, again despite there being no other customers.
Hertz
Car rental reviews:
Good (6.3, 9 reviews)
Car rental locations in Albuquerque:
6 locations
Hertz
Locations in Albuquerque
330 Tijeras Avenue Nw
3400 University Se
600 Montano Road Ne
6300 San Mateo N E K-3
7710 Lomas Blvd Ne
9421 Coors Blvd N W
  • 6.0
  • 6.7
  • 6.9
  • 5.3
  • 6.4
Recent reviews
2.0 Poor
Jul 21 2016
Cons: i showed up with my printed out confirmed , reserved reservation for a car for 8 day rental and got to office, no cars... after 2 hrs of calls and saying I'm not leaving without a car.. hertz send me to their repair center and they gave me one. ran fine, just had no shocks left so handled very poorly.. then, they tried to charge me more since they had no cars for me under my reserved contract... horrible customer service my local office manager also... she was sick from eating some food she liked by had allergic reactions to, but kept eating it????? i'll avoid hertz at all costs..!! joe austin tx.
9.6 Excellent
Aug 6 2016
Pros: Great, fuel-efficient car; easy pick-up and drop-off
10.0 Excellent
Apr 6 2016
Smooth
Pros: Everything was great from checking the car out for rental to delivery. No problems!
4.0 Mediocre
Aug 15 2016
Pros: I "signed up for" Albuquerque Airport, but the actual location was a $20 uber ride into the suburbs (both ways) - probably my fault for not reading the fine print on the pick-up location and checking googlemaps, but I had searched for "Airport." At the pick-up, I was informed there were two Hertz locations even closer to the airport than the one I got. the airport loc also said they were out of cars. it's as if the different locations are competing with each other. The price was OK even with the uber, but at the return, I got slapped with the taxes (another $30), In other words: $70 and two extra hours of travel not expected.
3.6 Mediocre
Mar 23 2016
Last car left at pickup lot, dirty and gas tank no
Pros: I really liked the customer service, I thought both of the ladies at pickup and drop off were excellent customer service reps but that was the only good part of the experience unfortunately.
Cons: I booked a Rav4 or similiar SUV on kayak.com and got a fair price for my trip I thought. However when I turned up to the Albuquerque city location I was told that they did not know how I made the booking... the only vehicle they had left was a toyota Yaris - and I needed the suv because I was transporting posessions in boxes and I had a few bags as well. I was on a deadline so I had to just jam them all in and hope for the best. In the vehicle, once everything was in, the only space left to sit was the drivers seat. Whats more is the car was filthy, inside and out. We did the usual walk around the vehicle and I signed off as being okay. Then I went inside to use the washroom and when I jumped back in the vehicle and started driving I reallised that the gas tank was not full. I drove 6 hours from Albuquerque to Denver being uncomfortable and all I was able to get was 14$ off the original price. All in all, not a very enjoyable experience.
7.2 Good
Apr 14 2016
Pros: The next day they did help, by picking us up at the hotel, getting us our car and on our way. Just wish they would have called when we weren't there exactly at 6 so we wouldn't have had to waste a night of our vacation. Lesson learned don't rely on just internet for booking. Always call and talk to real people!
Cons: I had put a pick up time of 6 PM but arrived at 6:12 having taken an airport shuttle to the wrong Hertz location first. Sadly they closed at 6, (not sure why they allowed a pick up time at the exact time they would be closing?) so we were not able to get our car. After trying to find some sort of solution ended up having to stay a night in a hotel in Albuquerque until the next morning.
4.8 Okay
May 27 2016
Pros: Easy drop off.
Cons: Pick up location was not where we had thought when making the reservation. As a result our reservation price was not honored and I had to start again. It ended up costing over 100% more. There was only one employee at the counter when we arrived, with 4 people in line. As a result the whole transaction took about an hour. I was given an "upgrade" to a Ford Fiesta. Wow! Insurance seemed a bit exorbitant.
8.4 Excellent
Jun 2 2016
Pros: Clean new car. Great cruise control for adjusting driving speeds. Good aircon. Quiet ride on the highway...smooth transmission with a compression setting appropriate for descending down the mountain without having to ride the brakes.
Cons: No briefing from rental agent regarding the remote, keyless starting feature of the Mazda 3. I had never seen one before. Had to ask because couldn't figure out how to start the car. The remote can be affected by near by radio tower radiations. I had to try a couple of dozen times from different positions around the car to lock the doors with the remote when parked at the top of Sandia mountain near Albuquerque. The radio towers at the top of the mountain can disrupt the signal from the remote. Finally got it locked, but discovered that there was a hidden key inside the remote. So was able unlock it at the one key hole (drivers side only). Fortunately the car started with no problem.
6.8 Good
Aug 25 2016
Happy with car but not with Hertz
Pros: When car was picked up the young man that took care of my rental was new and he tried hard to do things as he was told by the woman training him.
Cons: Brought car back 1 day early and was told I wouldn't get a pro-rated refund due to it being a weekly rental. I didn't like the high pressure that was put on me to take their insurance after I had my insurance applied to the car while I was driving it, this was done by the woman.
Budget
Car rental reviews:
Good (6.6, 7 reviews)
Car rental locations in Albuquerque:
7 locations
Budget
Locations in Albuquerque
10129 Coors Boulevard
505-897-6725
1901 University Boulevard Ne
+1 505 884 4771
3400 University Southeast
+1 505 764 3560
3501 Pan American Freeway Ne
+1 505 344 7196
4770 Montgomery Boulevard Ne
+1 505 872 9541
800 Juan Tabo Boulevard Ne
+1 505 237 1114
9501 Coors Blvd Northwest
+1 505 897 6725
  • 6.3
  • 7.4
  • 7.1
  • 4.9
  • 7.1
Recent reviews
6.0 Okay
Oct 19 2015
Cheap, but you get what you pay for
Pros: Cheap!
Cons: Grumpy employees The "compact" car I was given is classified as "subcompact" by other car rental companies
8.0 Good
Nov 18 2015
Easy Drop Off At The Airport
Pros: Easy to deal with.
Cons: No complaints on the drop off.
2.0 Poor
Dec 7 2015
Cons: YOU GUYS ARE TERRRIBLE YOU SENT ME TO A LOCATION OFF SITE AWAY FROM THE ALB AIRPORT AND THEY CLOSED WHEN MY FLIGHT FINALLY ARRIVED I WAS FORCED TO PAY 3X THE AMOUNT IF YOU REALLY CARE ABOUT CUSTOMER FEEDBACK YOU WILL CALL ME DIRECTLY 415-459-4590 (second time i write)
7.2 Good
Jul 8 2016
be sure you select the car rental at the airport.
Pros: The car was fine, and car rental staff were very helpful.
Cons: We thought we were renting a car at the airport, but it turned out the car rental came from a location that required a cab ride. KAYAK, please make it clearer when a car rental is at the airport or is off site and requires a ride to get there.
8.4 Excellent
Mar 8 2016
Caution when car rentals are not a part of airport
Pros: Budget personnel at the Albuquerque Airport get five stars for finding us a AWD SUV and getting us on our way for a reasonable up charge for airport taxes and especially under the circumstances! We cannot thank Gil enough!
Cons: We reserved a Budget SUV that turned out to be in downtown Albuquerque. By the time we were told we had to take the shuttle back to the airport to get a $40 cab ride to the other location it would have been too late in the day to rent the SUV. A caution should be noted on addresses that are not connected to the shuttle service from airports. Also noting rental closing times.
4.4 Okay
Jul 25 2016
Deceptive booking price vs. actual price
Pros: The car was relatively clean, but smelled like cigarettes.
Cons: Final cost was more than twice the cost listed on the reservation.
10.0 Excellent
Aug 21 2016
Pros: Changed drop off at no extra charge. Changed to Coors rd from Airport.
Cons: Na
Avis
Car rental reviews:
Good (6.9, 4 reviews)
Car rental locations in Albuquerque:
6 locations
Avis
Locations in Albuquerque
1901 University Boulevard Northeast
+1 505 884 6807
3400 University Boulevard Southeast
+1 505 842 4080
3501 Pan American Freeway NE Suite B
+1 505 344 9133
4770 Montgomery Boulevard Northeast
+1 505 830 2803
800 Juan Tabo Blvd Northeast Suite K
+1 505 299 0977
9501 Coors Boulevard Northwest
+1 505 792 4460
  • 6.5
  • 7.5
  • 7.0
  • 6.5
  • 7.0
Recent reviews
10.0 Excellent
May 30 2016
Pros: The car was spacious and was at a great price
2.0 Poor
Jun 19 2016
Wrong location got a bait and switch
Cons: I flew into Albuquerque Avis said my rental was at a location 30 minutes away and I had to rent a vehicle for 3x the original rental rate. They had me hostage I had no choice, my reservation was in the system and nothing was attempted to help other that take advantage of the situation.
5.6 Okay
Jun 26 2016
Poor service
Cons: Office was unattended during normal posted hours. No drop off envelopes in box. Charged extra 15$ for fuel/service for no reason.
10.0 Excellent
Jul 8 2016
Great Experience!! Easy, Quick and on the Road :)
Pros: Great Price, Friendly Staff, Great Experience!
Cons: Nothing
Thrifty
Car rental reviews:
Good (6.5, 4 reviews)
Car rental locations in Albuquerque:
2 locations
Thrifty
Locations in Albuquerque
2039 Yale
3400 University Blvd Se
  • 5.5
  • 7.5
  • 9.0
  • 5.0
  • 5.5
Recent reviews
3.6 Mediocre
Apr 4 2016
One way rental gets worst car on the lot?
Pros: The drop off experience was very good, with very friendly/understanding attendants.
Cons: I don't know for sure, but it seems like more than a coincidence that a very damaged car was provided to the renter (me) who would drive it far away (one way rental). Worse was that they made no effort to detail the numerous damages to the car. I'm accustomed to having to check out a car, including going over damages. This pickup points expects you to drive away. I had to find someone and make them document the damaged trunk (like someone pried it open with a crow bar) and dislodged bumper; and many small dings. Furthermore, there was dirt inside. I was charged 2.5 times their local rate and was given their worst car, with service that bordered on deceptive. Thrifty, who is one in the same as Dollar at ABO, is NO LONGER my rental company of choice.
5.2 Okay
Apr 8 2016
Fraud alert!! Added $75/day CDW - I had already b
Pros: Nothing outweighed the negative that they fraudulently added their own CDW when I already bought the Allianz insurance from Kayak!!!
Cons: We prepaid for the Allianz insurance through Kayak - Thrifty added their own anyway - $75 per day!!!!! Beware!!!!! Scam scam scam ... See other reviews!!!
9.2 Excellent
Apr 17 2016
Pros: Vehicle was very comfortable and the representative was helpful and knowledgeable
Cons: Had to go to the airport for pick up and drop off
8.0 Good
May 4 2016
Easy drop off
Pros: staff was responsive; nice car and great value.
Cons: We were shown to car and authoriEd to drive off. We self inspected and found a huge (18-20") scratch. Couldn't find a human at first so had to wait in Thrifty lot. Finally found employee and the scratch was not noted prior to us. Good thing we checked car and reported BEFOREHAND we drove away as we would've been liable for said scratch. That was my only negative. Car was clean but not sparkling as we had to wash Windows upon pick up.
Enterprise
enterprise
Car rental reviews:
Good (7.0, 2 reviews)
Car rental locations in Albuquerque:
8 locations
Enterprise
Locations in Albuquerque
120 Lomas Blvd Ne
+1 505 842 8611
3400 University Blvd Se
+1 505 765 9100
4330b Westside Dr Nw
+1 505 890 4129
5000-b San Mateo Boulevard
+1 505 883 0300
5200 Alameda Blvd Ne
+1 505 856 8273
5522 2nd St Nw
+1 505 343 1778
9104 Montgomery Blvd Ne
+1 505 296 8272
9433 Lomas Blvd Ne
+1 505 237 9864
  • 7.0
  • 7.0
  • 7.0
  • 7.0
  • 7.0
Recent reviews
4.0 Mediocre
Aug 29 2016
Unclear!
Cons: Reservation did not make clear that this rental was NOT from the Albequerque airport. Retrieving an Enterprise car would have resulted in a $25 cab ride across town. Fortunately, we rebooked with another company.
10.0 Excellent
Jul 18 2016
Pros: A nice Chrysler 300C was my rental vehicle and I was very pleased with it. The vehicle handled exceptionally well and averaged 33 mpg at the posted interstate speed of 75 mph. More car than I expected but then I drive a 1995 Corolla! Everyone was friendly and courteous and answered all my questions. I would definitely recommend Enterprise Car rentals.
Cons: As I stated previously in the like column, more car than I was accustomed to. I did not know how to use the keyless start and had to look around for the gear shift knob (which I was fascinated with by the way)! My daughter was with me when I picked up the vehicle and she is the one who ended up giving me instructions. With all the new features in the newer cars, I would suggest having the techs ask if the customer is accustomed to the new technology instead of assuming they are. Please do not take this as a complaint, just something to think about especially with us 'older' drivers.
Alamo
alamo
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Albuquerque:
1 location
Alamo
Locations in Albuquerque
3400 University Blvd Se
+1 505 724 4500
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Jul 14 2016
Pros: The reservation was simple to make and customer service answered all of my questions.
Cons: NA
Europcar
europcar
Car rental locations in Albuquerque:
1 location
Europcar
Locations in Albuquerque
Please Go To The Advantage Counter
+1 505 242 6154
National
national
Car rental locations in Albuquerque:
1 location
National
Locations in Albuquerque
3400 University Blvd Se
+1 505 724 4500
Priceless
priceless
Car rental locations in Albuquerque:
1 location
Priceless
Locations in Albuquerque
2001 Ridgecrest Dr. Se
(505)-359-2030
Rent-A-Wreck
rentawreck
Car rental locations in Albuquerque:
1 location
Rent-A-Wreck
Locations in Albuquerque
2001 Ridgecrest Dr. Se
5052327552
Sunnycars
sunnycars
Car rental locations in Albuquerque:
1 location
Sunnycars
Locations in Albuquerque
3400 University Blvd SE
78 travelers who rented a car in Albuquerque gave the car agency they used an average rating of 7.0

Car Rental Locations in Albuquerque

Albuquerque
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