Services and conveniences
Basics
Kitchen
Accessibility and suitability
Parking and transportation
Media and entertainment
Bathroom
Laundry
Workspace
General
Pool
Outdoor
Bedroom
Things to do
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the friendly and helpful staff, great breakfast, and convenient location as the best features of the hotel.
How is the cleanliness of the hotel rooms?
While some guests have mentioned cleanliness and helpful kitchen staff as positives, others have reported issues with mold in the bathroom and dirty mattresses.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, which has been appreciated by guests traveling with their pets.
What can guests expect from the complimentary breakfast?
The complimentary breakfast has been praised for its variety, but some guests have reported running out of items and the breakfast not being available after 9:30 AM.
Is the hotel currently undergoing renovations?
Yes, the hotel is undergoing renovations, which some guests have found inconvenient due to construction work and the presence of paint spots and old furniture.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests found that the kitchenette was not adequately stocked, lacking essential items like bowls, pots, pans, and cutlery. It's advisable to confirm the availability of these items before relying on the kitchenette.
Be Mindful of Renovations
The hotel is currently undergoing renovations, and some guests noted that the property was in the midst of renovation, leading to inconveniences such as dirty hallways and incomplete room amenities. It may be helpful to inquire about the renovation status before booking.
Consider Noise Levels
A few guests mentioned noise disturbances, particularly due to ongoing construction work, loud workers, and other guests in the halls. Light sleepers may want to take this into account and prepare accordingly.
Double-Check Breakfast Timing
Some guests found that the breakfast hours were not ideal, suggesting that the breakfast service could be extended by 30 minutes for added convenience.
Inquire About Airport Shuttle
Despite being listed as offering a free airport shuttle, some guests mentioned that the hotel did not provide this service. It's advisable to confirm the availability of the airport shuttle before arrival.
Verify Room Cleanliness
Several guests reported cleanliness issues, including dirty rooms, mold in the bathroom, and old, smelly furnishings. It's recommended to check recent reviews or request a room inspection upon arrival.
Pet-Friendly Accommodation
The hotel is pet-friendly, which is convenient for guests traveling with pets. However, it's advisable to confirm the pet policy and any associated charges before arrival.
Address Air Conditioning Concerns
Some guests experienced issues with the air conditioning, describing it as loud and inefficient. It may be helpful to inquire about the air conditioning performance in the chosen room before arrival.
Confirm Room Essentials
Guests noted missing or insufficient room essentials, such as towels, linens, and kitchenware. It's advisable to confirm the availability of these items upon check-in to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | September |
Average price (weeknight) | $88 |
Average price (weekend night) | $281 |
Value for money | 7.7 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 1.5 mi |