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Pros. Location near airport great do we could get to flight next morning.
Cons. The water pipes had busted and the place looked like a war zone. If I had not already reserved on line I would have left and went somewhere else. I know it’s not the companies fault but it was bad!!!! The night clerk that checked us in said it broke on 3rd floor and ran down to first. Our room was on the second floor. There was already signs of mold in the bathroom, halls full of fans and cords everywhere.
Pros. The room was well cleaned and I was very happy with the available amenities.
Cons. The staff was professional, but not warm. Hard workers all, but didn’t create a sense of welcomeness. The beds are also very hard, which I understand is a personal preference.
Pros. Room was clean and comfortable
Cons. It was a little bit high for 1 night at fair location
Pros. It was a nice place, comforable and very friendly
Cons. I want to know why my CC was bill $79 dollars and my paid receipt shows I paid $56.00?
Pros. Great location, easy access to airport, walk to several restaurants nearby
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the friendly and helpful staff, great breakfast, and convenient location as the best features of the hotel.
How is the cleanliness of the hotel rooms?
While some guests have mentioned cleanliness and helpful kitchen staff as positives, others have reported issues with mold in the bathroom and dirty mattresses.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, which has been appreciated by guests traveling with their pets.
What can guests expect from the complimentary breakfast?
The complimentary breakfast has been praised for its variety, but some guests have reported running out of items and the breakfast not being available after 9:30 AM.
Is the hotel currently undergoing renovations?
Yes, the hotel is undergoing renovations, which some guests have found inconvenient due to construction work and the presence of paint spots and old furniture.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests found that the kitchenette was not adequately stocked, lacking essential items like bowls, pots, pans, and cutlery. It's advisable to confirm the availability of these items before relying on the kitchenette.
Be Mindful of Renovations
The hotel is currently undergoing renovations, and some guests noted that the property was in the midst of renovation, leading to inconveniences such as dirty hallways and incomplete room amenities. It may be helpful to inquire about the renovation status before booking.
Consider Noise Levels
A few guests mentioned noise disturbances, particularly due to ongoing construction work, loud workers, and other guests in the halls. Light sleepers may want to take this into account and prepare accordingly.
Double-Check Breakfast Timing
Some guests found that the breakfast hours were not ideal, suggesting that the breakfast service could be extended by 30 minutes for added convenience.
Inquire About Airport Shuttle
Despite being listed as offering a free airport shuttle, some guests mentioned that the hotel did not provide this service. It's advisable to confirm the availability of the airport shuttle before arrival.
Verify Room Cleanliness
Several guests reported cleanliness issues, including dirty rooms, mold in the bathroom, and old, smelly furnishings. It's recommended to check recent reviews or request a room inspection upon arrival.
Pet-Friendly Accommodation
The hotel is pet-friendly, which is convenient for guests traveling with pets. However, it's advisable to confirm the pet policy and any associated charges before arrival.
Address Air Conditioning Concerns
Some guests experienced issues with the air conditioning, describing it as loud and inefficient. It may be helpful to inquire about the air conditioning performance in the chosen room before arrival.
Confirm Room Essentials
Guests noted missing or insufficient room essentials, such as towels, linens, and kitchenware. It's advisable to confirm the availability of these items upon check-in to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | October |
Average price (weeknight) | $127 |
Average price (weekend night) | $116 |
Mainstay Suites Knoxville Airport is located at 361 Fountain View Circle, 1 miles from the center of Alcoa.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Mainstay Suites Knoxville Airport.
Yes, Mainstay Suites Knoxville Airport offers free Wi-Fi.
Yes, Mainstay Suites Knoxville Airport offers free parking.
Mainstay Suites Knoxville Airport is 1.5 miles from Knoxville McGhee Tyson. Mainstay Suites Knoxville Airport is 84.9 miles from Asheville Regional.
Yes, Mainstay Suites Knoxville Airport has a pool onsite.
KAYAK scours the web for all room deals available at Mainstay Suites Knoxville Airport in Alcoa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mainstay Suites Knoxville Airport and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mainstay Suites Knoxville Airport.
Value for money | 6.8 |
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Distance to city center | 1.0 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 1.5 mi |