Pros (+) Close to airport
Cons (-) Shower didnt work, no basic necessities.
4 stars
Eurostars Gran Madrid
Photos of Eurostars Gran Madrid
Overview
This elegant hotel in Alcobendas provides complimentary wireless internet, as well as a rooftop terrace and a sauna. It offers 4-star accommodation with air-conditioned rooms.
Eurostars Gran Madrid provides a garden to relax in, as well as free private parking on site. Welcoming and professional team members are available 24 hours a day. A concierge, luggage storage and 24-hour room service are also on offer at the hotel.
The rooms offer a flat-screen TV, an in-room safe and a mini bar. They all have a desk, heating and a bathtub.
Eurostars Gran Madrid's on-site restaurant, El Foro, is a popular place to enjoy a meal. In the evening, guests can relax in the lounge bar.
The location of Hotel Eurostars Gran Madrid Alcobendas permits easy access to multiple places of interest on foot. Museo del Prado is an easy car trip away.
Latest deals for Eurostars Gran Madrid
Amenities at Eurostars Gran Madrid
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Seating area
- Sofa
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Coffee shop
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Elevator
- No smoking
- Upper floors accessible by elevator
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Bicycle rental
Fitness
- Fitness center
Spa
- Sauna
Reviews of Eurostars Gran Madrid
8.9
Very good
1856 verified ratings
Wonderful
1027
Very good
367
Good
275
Okay
65
Fair
63
Mediocre
27
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the airport and spacious rooms, but many expressed dissatisfaction with the service quality and cleanliness. Issues like unresponsive staff, poor breakfast quality, and dirty bathrooms were frequently mentioned. Overall, while some guests found value for money, the negative experiences overshadowed the positives for many.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
1201 reviews
8.8 out of 10
12 reviews
7.5 out of 10
2 reviews
All reviews
Pros (+) Cheap room we scored for 50 Euros with a bedroom and a seperate sitting room with a pullout couch. Great location for when flying in and out of MAD. There is a great playground within walking distance, but otherwise, location is in the outskirts and not a lot to see in the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's customer service?
The staff is very friendly and helpful, available 24 hours a day. The manager Maria Jose was very kind, and the receptionist was efficient and friendly.
What are the common concerns about the hotel's amenities?
Some guests mentioned poor sound insulation between rooms, disappointing breakfast with cold pastries, and the lack of a coffee maker in the room.
What practical information can you provide about the hotel's parking?
The hotel offers free private parking on site, and it is close to a big mall with restaurants and the metro station.
What are guests saying about the cleanliness of the hotel?
Many guests praised the hotel for being very clean, with warm greetings and the possibility of late check-out.
When is the best time to visit the hotel?
The high season is in May, and the low season is in August. It's a good location for business travelers, with easy access to the airport and close to a big supermarket.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Location for Easy Access
The hotel's location permits easy access to multiple places of interest on foot, making it convenient for exploring nearby attractions.
Check for Room Amenities
Some guests recommended checking for rooms with a coffee machine, as it was missed in certain rooms. Additionally, ensuring the availability of a kettle for boiling water can enhance the in-room experience.
Be Mindful of Noise Insulation
Several guests noted that the sound insulation between rooms was poor, leading to disturbances from neighboring rooms. Consider this factor when selecting a room.
Explore Nearby Dining Options
Guests appreciated the proximity of the hotel to a big mall with restaurants, providing convenient dining choices within walking distance.
Take Advantage of Free Parking
The hotel offers free parking, which was highly appreciated by many guests. This can be a valuable perk, especially for those traveling by car.
Consider the High Season
May is highlighted as the high season, so if you prefer a quieter time, it might be best to avoid visiting during this period.
Check for Breakfast Inclusion
Some guests were surprised to find that breakfast was not included in the price, so it's advisable to confirm this when making a reservation.
Utilize the Hotel's Business Facilities
For business travelers, the hotel offers a business center, conference rooms, and meeting facilities, providing convenience for work-related activities.
Take Note of Staff Hospitality
Many guests praised the friendly and helpful staff, emphasizing the positive impact of the warm and professional service provided.
Location
Avenida de la Vega, 22, 28100 Alcobendas, Madrid
What's nearby
- Jardin de la Vega175 yd
- Centro Comercial La Vega284 yd
- Heron Diversia0.3 mi
- CosmoCaixa Science Museum0.4 mi
- Parque Omega Park0.8 mi
- Plaza Norte Shopping Center1.3 mi
- Zona Industrial Norte1.7 mi
- Golf Park1.8 mi
- Ocean Park1.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eurostars Gran Madrid
Low season | August |
|---|---|
High season | June |
Average price (weeknight) | $143 |
Average price (weekend night) | $100 |
When to book a room at Eurostars Gran Madrid
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Eurostars Gran Madrid
FAQs when booking at Eurostars Gran Madrid
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AlcobendasMost recommended
See most recommended stays in AlcobendasGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 4.9 mi |