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Cleanliness and breakfast N/A
Some (not all) of the staff were very rude to guests, to the extent that the whole dining room at breakfast was talking about it. We made a reservation in therestaurant in the evening upon arrival but they did not honour it. I was not the party booking the reservation so cannot comment on other aspects of this survey.
Food facility on site was good. Easy check -in just like a USA motel. Reception spoke good english to make up for my bad french Hotel - not in an ideal location (industrial style). GPS system seemed to locate hotel at a garden centre about a kilometre away!
The ease and convenience of using the hotel
good location. easy to find. simple check-in. comfortable and clean.
Motel style chalet rooms excellent and free parking directly outside your door. Clean and tidy room with comfy bed. Much further outside of the city centre than suggested on the website. It is in fact 3.6 kilometers which is a bit too far to walk.
Convenient as a stopover enroute to our final destination
clean and ideal as a stopover from Calais was pleased to find tea and coffee making facilities in the room would use this again for an overnight stay
It was simply perfect!!
- Position within an industrial estate was poor, instructions for finding hotel were very poor. It should have been made clearer that this is 'motel' style accommodation. There was no parking near the cabin.
A wonderful trip back into history
The ambiance, easy to find and to park. Friendly, welcoming owners and staff. Very attractive public rooms. Lack of ventilation in bathroom which was in the eaves of the chateau. Poor positioning of bathroom lighting for use of mirror. Room and Dinner expensive compared to other "Chateaux Hotels" we have stayed in.
Lovely house, furnishings and garden. Hosts charming. Evening meal, poor value for money - good home cooking but not gourmet as you'd expect for the price. Poor bathroom. Also house surrounded by roads and traffic noise.
Relaxed atmosphere, friendly and helpful staff
The owners and staff were very friendly and welcoming. The venue is set in a beautiful setting and the food was very good. some kind of animal was running up and down on the ceiling of our bedroom that scared us in the middle of the night and the owners just said that it happened but had no solution for it. We paid 190 euros a night and we would have expected a bit more than a shrug.
I like staying in a chateau. It was warm, comfortable and the owners were friendly and helpful. The aperitif before dinner was enjoyable. It is so interesting meeting people from other countries. The gardens could have been prettier, but it was all lovely. No.
the chateau was quite beautiful...enjoyed staying there we were the only ones staying there on one of the nights of our visit...it was as if we weren't even there...shouldn't we still have been treated the same as if the chateau was full?! was rather unhappy with that,
Excellent ambience and peace and quiet in beautiful surroundings. Easy access to local amenities, motorways and attractive villages for exploration. Our hosts were friendly, informative about the local area and places to visit and nothing is too much trouble. None.
The atmosphere The room was the worst I have stayed in so far this trip.
shower smell of drains as you enter the hotel, this really should be addressed.
Cleanliness, friendliness and helpfulness of the staff
Excellent staff, extremely polite, friendly, attentive and helpful None
A very satisfactory overnight visit with a good dinner & breakfast.
Reception very helpful and spoke English
Pleasant and helpful staff Bedrooms very small
Easy to find on main route-restaurant attached with good food at reasonable price-free on site parking- free wifi in room. Warm. (It was -4c outside) Bed very uncomfortable-(new mattress needed) -toilet not very clean & flusher was difficult to stop.
Meal in evening was extremely good and service was very good.Good selection at breakfast. Easy access from motorway to hotel. First person to shower had cold water in evening but water warmed up for second person to have shower. Shower curtain very flimsy and clingy to body when showering.
Cheap hotel with very good value for money dinner and breakfast. Pets allowed No hairdryer in room or available at reception Receptionist unhelpful when I had problem with wifi
None Old,out of date,poor shower,generally never again
Easy to find - signposted from just off the motorway. Did not have coffee/tea making facilities in the room.
location was the best factor in my choice in staying at this hotel. The rooms were fairly spacious and clean. no airconditioning, the lights in the room, carpets slightly worn
Very convenient for the autoroute system on our journey from the Lot to Caen. Secure car parking and a good restaurant next door.
The hotel was easy to find, clean and welcoming and there is an excellent restaurant next door
The hotel was easy to find and very convenient - not far from the Motorway. It was inconvenient that there was not a restaurant at the hotel.
Good position for travel. Facilities that one would expect. Noisy road. Could do with more pillows (we had 3 in the room)
I have stayed here in February 2008 and knew what to expect. The hotel is ok for a night
It was a very convenient stop on our journey across France. The foyee was light and the welcome good Shower did not work properly so that the pressure flooded the floor. Bathroom hook too high. Only one large towel for 2 people. Room quite small. Carpet dirty. Bed hard. Publicity said eating places in vicinity. Without taking the car. there was (it was Monday) only a half finished supermarket cafe on a dark building site
Very close to the A28, easy parking, comfortable room with a kettle and tea bag - luxury!
location for motorway goood no restaurant and only one good restaurant near hotel which although was excellent was expensive