Alencon Hotels

Meal in evening was extremely good and service was very good.Good selection at breakfast. Easy access from motorway to hotel. First person to shower had cold water in evening but water warmed up for second person to have shower. Shower curtain very flimsy and clingy to body when showering.

Cheap hotel with very good value for money dinner and breakfast. Pets allowed No hairdryer in room or available at reception Receptionist unhelpful when I had problem with wifi

Easy to find on main route-restaurant attached with good food at reasonable price-free on site parking- free wifi in room. Warm. (It was -4c outside) Bed very uncomfortable-(new mattress needed) -toilet not very clean & flusher was difficult to stop.

None Old,out of date,poor shower,generally never again

location was the best factor in my choice in staying at this hotel. The rooms were fairly spacious and clean. no airconditioning, the lights in the room, carpets slightly worn

The hotel was easy to find and very convenient - not far from the Motorway. It was inconvenient that there was not a restaurant at the hotel.

location for motorway goood no restaurant and only one good restaurant near hotel which although was excellent was expensive

Good position for travel. Facilities that one would expect. Noisy road. Could do with more pillows (we had 3 in the room)

clean and ideal as a stopover from Calais was pleased to find tea and coffee making facilities in the room would use this again for an overnight stay

The ease and convenience of using the hotel

Motel style chalet rooms excellent and free parking directly outside your door. Clean and tidy room with comfy bed. Much further outside of the city centre than suggested on the website. It is in fact 3.6 kilometers which is a bit too far to walk.

Food facility on site was good. Easy check -in just like a USA motel. Reception spoke good english to make up for my bad french Hotel - not in an ideal location (industrial style). GPS system seemed to locate hotel at a garden centre about a kilometre away!

Some (not all) of the staff were very rude to guests, to the extent that the whole dining room at breakfast was talking about it. We made a reservation in therestaurant in the evening upon arrival but they did not honour it. I was not the party booking the reservation so cannot comment on other aspects of this survey.

- Position within an industrial estate was poor, instructions for finding hotel were very poor. It should have been made clearer that this is 'motel' style accommodation. There was no parking near the cabin.