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Comfort, the friendly and helpful staff. Excellent golf course The golf course was expensive to play - should be a bigger discount for residents
Enjoyed taking horseriding lessons at equestrian centre There was only one restaurant open at the club house during our stay at the hotel. We were not advised of this before arriving at the hotel. The hotel is isolated and is difficult to go outside to other restaurants.
I enjoyed the stay and the massage at the SPA was great! Ok, you know that you gonna pay more than on a regular hotel, but the room was big, the breakfast giant on variety and tasty, and the people were very keen to help. The spa pool could had warmer water, also the outside pool, where the water was cold. More free amenities in the room for the price you pay. The check in could be more organized.
It is a beautiful facility set in a wonderful location. The hotel rooms were hot and they would not correct the problem. We had great difficulty sleeping and left very dissapointed in the management of the hotel. They could have made the rooms cooler but chose to save money on electicity. I have stayed in this hotel twice, once in the winter and now in Sept. I will not come back!
Very friendly personel
The hotel offered an upgrade to a suite. The suite was excellent. Some comments made by the receptionist. The room was a little cold.
Beautiful environment At 8pm, the restaurant did not accept more people, and since no restaurants exist around the hotel, we had to order room service. No activities for children other than outside swimming pool (children only allowed in inside pool from 11am to 15pm).
Very comfortable and good location for our overnight stop. Evening meal and breakfast very good. Overall good value for money. lack of staff in the bar areas - had to go to reception to ask for someone to service us
The easy acces to Lisboa and the airport. The location of the hotel itself is on the edge of the village and in the middle of a traffic junction. You don't notice that in the hotel.
Very convenient for Lisbon Airport. Parking. Close to railway however the trains were not running during the night so our sleep was not compromised
The Hotel was ideal for access to the Moterway Network
staff very helpful
Was a very comfortable hotel good location and great breakfast
The hotel is well located only a few minutes north of the Lisbon airport. It offers an economical way to begin or end a stay in Portugal.
Good hotel, good breakfast.
The price and the location.
It is a great location, close to the city but located in a small town. The room was very modern, comfortable and clean. It was difficult for the kids to see the pool in the backyard and find out that it was not part of the hotel and therefore they were not able to use it.
The very pleasent location, the beach and swiming pool Is an old hotel and I think repair maintenance is needed
Hotel was virtually deserted, therefore at least very quiet. No coffee and tea making facility in the room. Standard rooms do not have air conditioning. Hotel very run down and very basic - needs a good renovation as it must have been a grand hotel at some point.......
wonderful view on the ocean, big swimming pool
Nice location next to the sea. Nice buffet breakfast incluted in the room price. Rooms should be renovated. Bit old looking.
The price and the location... the pool also nice... The room temperature control and the hours of the breakfast (to late).
Definitly the location: very romantic! The pool was also lovely! The dinner buffet was unecessarly expensive: 22euros for a 2 dishes buffet!!They should have an alternative.Specially because there arent any restaurantes around. Also in my opinion the hotel is geting a little old, they should refresh it with new colours!
Location and swimming pool Restaurant too limited, very overpriced. Double beds only in rooms without balcony.
I attended the Jumping taking place on the hotel territory. I have enjoyed the extraordinary view over the Ocean. I really have to say that the breakfast was great with a large variety of products for the hotel category especially the crepes/pancakes served for breakfast and prepared "à la minute" by the cook.
the ocean view
The hotel has a superb location. The indoor pool is extremelly good. The hotel needs renovation to keep the level it had when it was new. You can tell that the facilities were upper end in the past but they now they feel old and worn out.
Very nice hotel, modern design, very clean, friendly staff, and excellent breakfast (choice and breakfast quality definitely exceeds Portuguese average standards). Nice surprise was that the hotel even has a garage available for its guests. Good value for money!
The cleanliness of our room and the breakfast two separate beds
Although had to leave early the next day and was unable to have breakfast, the hotl prepared a nice box with some bread, cake, yogurt and water. Room was very nice, lots of room and stylish.
the hotel was wonderful. located centrally in Torres Vedras it offered clean luxurious rooms along with beautiful little bars and a fairly decent restaurant. step outside its doors and experience the lovely little town of torres vedras which allowed one to absorb a real sense of portugal. the torres vedras park was lovely for having a stroll or enjoying a nice run. i had no complaints about the hotel, it was lovely!
Large and modern room and bathroom (bathroom a bit dark though), offering value for money. Reception was friendly and helpful on one side (made telephone call for us), although on the other side it was not possible to have an early breakfast, while another group did have early breakfast when we arrived at the breakfast room (might have been communication?). Cental location in Torres with nice view and good spacious parking facility at very close distance. They offer an excellent dinner. Very poor isolation: every word and laughing of smokers and taxi drivers outside can be heard until deep in the night (but church bells stop at night). No English news channnels on TV.
The room was like brand new, all the appendages were in pristine condition. Very modern, very nice. There is no 'onsite' car parking, there is a hotel car park, but this is an underground facility around the next block.
Clean and quiet. Friendly staff. No minibar in room.
The cleaness of the room and the fact of being a remodeled hotel. Excelent location in the city center.
New hotel with modern design!
Very modern and neat. Great design. Would stay there again. The receptionist was very friendly and helpful.
Excellent,well run family hotel. The design and decor of the renovation work has been well thought out. Staff could not be more friendly and the menu is very good with a leaning towards fusion but at very reasonable prices.
The hotel is very good considering the three stars level. No reservation was received at the hotel. The "Active Hotels" did not worked.If a previous contact were not made we had to move for an other hotel in last minut. There was no reservation made on our nanes.Very bad service.
Simply excellent in all ways! Very friendly staff, excellent en affordable food in a trendy yet cosy design. We couldn't recommand you the Benavente Vila Hotel more. On top of all: ask the manager for his wine and tourism tips: a real gourmet!
frendly russian man who tried to help us Its not possible to find this place,nobody in this town knows about this hotel,any signs, during 1 hour was trying to call to info phone to ask where is hotel-nobody picked up the phone. Swimming pool was very dirty, waterpump doesn work! all chaise longues were very old, dirty and some of them were broken. Place is not safety,no staff,no people,one way to contact staff- only by phone, but they often dont pick the phone. Childrens playground- couple of swings are very old,dirty and broken. From bathroom is coming smell of canalisation,floor is dirty in the room,no comfort. Its not possible to pay by card,man asked us to pay by cash,promise to send Invoice later by email, until today we still have no any invoices from them.
The comfort was really under our expectations and we thought that it is too expensive. For example there was no way to have a toast...at breakfast. The situation is practical for it is easy for someone coming from Porto to find the place even if the sign of tourism rural was not that visible.
Very pleasant atmosphere. Family owned & run. Very clean. No tea & coffee making facilities in room. Pool was a disappointment as it was not very big.
Comfortable and friendly Pity the pool wasn't available
The owner is fantasic, we muddles through in a mixture of English, French and Portuguese and she was only too glad to help out at every possible opportunity. She makes her own cakes, cheese, jams etc and they are all available to try. It was a very warm and friendly experience.
Fantastic place, best breakfast of all the places we stayed. Amazing views! Great swimming pool and very beautiful rooms. Excellent value!