Pros (+) Staff was wonderful, fantastic breakfast, very clean rooms
3 stars
Holiday Inn Alexandria - Carlyle
2460 Eisenhower Avenue, Alexandria, VA 22314, United States
Alexandria, VA
See location+1 703 960 2000Photos of Holiday Inn Alexandria - Carlyle
Overview
Situated just a five-minute stroll from Eisenhower Avenue WMATA Station, Holiday Inn Alexandria at Carlyle provides guests with a convenient base while in Alexandria. It has a gym, as well as a free shuttle service, an indoor pool and free Wi-Fi.
The hotel provides a 24-hour reception, an express check-in and check-out feature and babysitting/child services. In addition, the multilingual staff are available to offer local information.
Rooms at Holiday Inn Alexandria at Carlyle are comfortable and feature cable/satellite channels, a refrigerator and movies-on-demand. Each provide a seating area, a bathtub and a private bathroom with a hair dryer.
In-house dining options include Dutch’s, which provides an ideal place to enjoy a meal. Each evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
The hotel has easy access to George Washington Masonic National Memorial and Fort Ellsworth. Washington Monument, The Pentagon and National Mall are nearby.
Latest deals for Holiday Inn Alexandria - Carlyle
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Alexandria - Carlyle
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Things to do
- Gift shop
- Bicycle rental
- Casino
- Golf
- Cycling
- Mini-golf
- Bowling
- Water park
General
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Fitness
- Fitness center
Pool
- Pool towels
Reviews of Holiday Inn Alexandria - Carlyle
7.3
Good
1267 verified ratings
Wonderful
478
Very good
212
Good
178
Okay
108
Fair
113
Mediocre
57
Poor
121
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, being close to the Metro station and the National Harbor. However, many reviews highlighted significant cleanliness issues, including mold, roaches, and outdated facilities. Service was also a concern, with guests mentioning poor communication and unexpected charges. Overall, while the location is a strong point, the hotel needs improvements in cleanliness and service.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
38 reviews
8.5 out of 10
6 reviews
All reviews
Pros (+) Clean
Cons (-) The thermostat didn’t work and the room was very warm and stuffy. Balmy 76
Pros (+) Great Price, clean and quiet rooms, close to Old Town Alexandria
Pros (+) Great location. Walking distance into old town and DC. We chose to Shuttle into the old town and drive into the city. Parking was easy at the hotel. Staff was very friendly and ver courteous
Cons (-) There were some usability issues with the room. Some of the plugs didn't work because the outlet was a tamper resistant and was stuck. The fridge blocked the full-length mirror entirely and couldn't be moved.
Pros (+) Beds were comfy and the room was clean.
Cons (-) Ammenities were lacking. Breakfast was terrible and was not included in our stay. Bar closed early on a weekend night. Staff wasn't friendly, but not rude. Sheets had stains and when asking the front desk for new ones they told us we had to find the housekeeping staff so they could fix it.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers in-house dining at Dutch’s, providing an ideal place to enjoy a meal. Additionally, guests are welcome to enjoy a drink in the comfortable lounge bar.
Are there any nearby attractions or points of interest?
The hotel has easy access to George Washington Masonic National Memorial, Fort Ellsworth, Washington Monument, The Pentagon, and National Mall, making it convenient for guests to explore the area.
What can I expect from the hotel's customer service?
Guests can expect courteous, professional, and friendly staff, efficient problem-solving, and accommodating experiences during their stay at the hotel.
Is the hotel suitable for families with children?
The hotel offers babysitting/child care services and kids' meals, making it suitable for families with children.
When is the best time to visit the hotel?
The high season is in March, offering an ideal time to visit. However, guests should note that the low season is in January.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Elevator
Some guests mentioned noise disturbances from rooms located near the elevator, so consider requesting a room further away to ensure a quieter stay.
Check for Parking Fees
Be aware that there is a parking fee of $15 per night, so factor this into your budget if you plan to bring a vehicle.
Confirm Pool Availability
If the indoor pool is an important amenity for your stay, it's advisable to confirm its availability with the hotel, as some guests reported it being out of service.
Consider Bringing Toiletries
Some guests noted that the hotel provided limited or insufficient toiletries, so consider bringing your own to ensure you have everything you need.
Inquire About Breakfast Inclusions
If you're expecting breakfast to be included, it's recommended to verify this with the hotel upon booking, as there were discrepancies reported by guests regarding breakfast inclusions.
Request a Room with Good Water Pressure
Several guests praised the comfortable beds and clean rooms but noted issues with water pressure in the showers, so consider requesting a room with good water pressure.
Be Mindful of Room Size
Some guests mentioned that the rooms were small, so if space is a priority, it's advisable to inquire about room size or consider upgrading to a larger room category.
Verify Accessibility Features
If you require specific accessibility features, it's recommended to confirm the availability of amenities such as roll-in showers, wheelchair accessibility, and grab rails to ensure they meet your needs.
Check for Mold
A few guests reported issues with mold in the bathrooms, so it's advisable to inspect the bathroom upon arrival and notify the staff of any concerns.
Confirm Additional Charges
Some guests experienced unexpected charges for services such as parking and room service, so it's advisable to confirm all potential additional fees before and during your stay.
Location
2460 Eisenhower Avenue, Alexandria, VA 22314
What's nearby
- Fort Ellsworth0.6 mi
- Gerald R. Ford Jr. House0.9 mi
- Franklin and Armfield Office1 mi
- Clarens1.2 mi
- Alfred Street Baptist Church1.2 mi
- Odd Fellows Hall Alexandria Virginia1.3 mi
- Lyceum Alexandria Virginia1.4 mi
- Beulah Baptist Church1.4 mi
- Appomattox Statue1.4 mi
- Lloyd House Alexandria Virginia1.5 mi
- Cameron Run Regional Park1.5 mi
- George Lewis Seaton House1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Alexandria - Carlyle
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $318 |
Average price (weekend night) | $139 |
When to book a room at Holiday Inn Alexandria - Carlyle
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Alexandria - Carlyle
FAQs when booking at Holiday Inn Alexandria - Carlyle
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Value for money | 7.1 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 4.0 mi |
Everything you need to know for your stay in Alexandria
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