Services and conveniences
Basics
General
Bathroom
Accessibility and suitability
Bedroom
Dining
Pool and spa
Kitchen
Parking and transportation
Media and entertainment
Family friendly
Laundry
Outdoor
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a range of unique amenities including a Turkish bath, shuttle service, and a pool cover for families.
What can guests expect from the hotel's food quality?
Guests can expect a varied and excellent quality breakfast, with options including espresso drinks, meats, cheeses, breads, jams, fruits, vegetables, and a huge assortment of pastries.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for guests' convenience.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being clean, well-maintained, and having spacious rooms with a garden view.
When is the best time to visit the hotel?
The high season is in October, offering a great time to experience the hotel's warm swimming pool and the amazing location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer lower crowds, consider visiting in December, which is considered the low season.
Explore Nearby Attractions
The hotel's proximity to attractions such as Almaty Opera House, Republic Square, and The Central Museum makes it convenient for guests to explore the city's cultural offerings.
Request Room with Updated Furnishings
Some guests noted that while the hotel is luxurious, some room furnishings are a bit outdated. Requesting a room with updated furnishings could enhance the overall experience.
Take Advantage of the Spa and Wellness Facilities
Guests appreciated the hotel's spa, indoor pool, and wellness center. Consider indulging in these facilities for a relaxing experience.
Inquire About Airport Shuttle
The hotel offers airport shuttle services, which can be convenient for travelers. Inquire about this service when making your reservation.
Check Room Amenities
Some guests mentioned issues with the air conditioning and water temperature in the rooms. It's advisable to check the room amenities and inquire about these specific aspects before booking.
Consider Room Location
Guests recommended requesting rooms on higher floors for better views and a quieter experience, away from any potential street noise.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it lacking in variety and quality. Consider exploring nearby dining options for breakfast or managing expectations regarding the hotel's breakfast offerings.
Engage with the Concierge
The hotel offers concierge services, which can be valuable for recommendations and assistance with exploring the city. Engaging with the concierge for local insights is recommended.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | April |
Average price (weeknight) | $174 |
Average price (weekend night) | $190 |