Grand Hotel Excelsior

The hotel offers stunning views of the Amalfi town & coast, a private beach, and a peaceful atmosphere away from the crowded villages. The free shuttle provides easy access to the city center and the hotel's private beach.

The staff is described as delightful, helpful, and accommodating. Guests specifically mentioned Laura, Valeria, and Rebecca for their assistance during transportation road closures. However, some guests noted that the lobby staff could improve their customer service skills.

The hotel offers a variety of amenities including a pool with a view, a private beach club, a pool bar, and a free shuttle service to the city center and the hotel's private beach. Additionally, the hotel provides a peaceful and quiet environment with frequent and comfortable shuttle services.

Guests have praised the hotel's newly renovated rooms, exceptional views, and spacious, clean accommodations. However, some guests mentioned that the linens/bedding could be improved and that the lobby area could be better organized.

Guests have enjoyed the hotel's breakfast, food, and wine, noting that the restaurant offers better dining options than those in Amalfi. However, some guests mentioned that the breakfast menu could be improved with more cooked options, and that the restaurant's dinner service was slow and the staff was not very friendly.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the sea comes highly recommended.

The hotel offers a free shuttle service to the city center and the private beach, making it convenient for guests to explore the area without the hassle of driving or parking.

Guests appreciated the hotel's private beach club, which offers a relaxing and exclusive beach experience. Take advantage of this facility for a peaceful day by the sea.

Visiting in April can be a good option to avoid the crowds and enjoy the beauty of the Amalfi Coast with more tranquility.

Some guests mentioned that certain rooms have been newly renovated, so it's advisable to inquire about the room's condition and choose a renovated one for a more modern experience.

While there are restaurants and cafes nearby, guests praised the hotel's restaurant for its seafood dishes and the outdoor bar for its beach view. Consider dining in for a relaxing and scenic meal.

If traveling with children, take advantage of the hotel's babysitting services, as mentioned by some guests who found it convenient and helpful.

Some guests noted that the bathroom lacked certain basic amenities such as towel holders and a toaster at breakfast. It's advisable to check for these amenities upon arrival and make any necessary requests.

Guests mentioned that the shuttle schedule can be convenient for accessing the city center and the private beach, but the last shuttle pick-up from the beach club was considered early by some. Plan accordingly to avoid missing the shuttle.

Some areas of the hotel are not yet renovated, as mentioned by guests. Keep this in mind and appreciate the classic Amalfi coast charm in the lobby while being understanding of ongoing improvements.