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|"Every staff member was helpful thoughtful.and wonderful"||(in 24 reviews)|
|"Loved cookies and breakfast."||(in 14 reviews)|
|"Great friendly staff and accommodating."||(in 4 reviews)|
|"The room was horrible."||(in 15 reviews)|
|"Horrible customer service."||(in 5 reviews)|
|"The hot tub was not in service"||(in 2 reviews)|
Time of year
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|clean room||in 72 reviews|
|desk staff||in 59 reviews|
|chip cookies||in 26 reviews|
|hotel clean||in 26 reviews|
|good service||in 22 reviews|
|continental breakfast||in 19 reviews|
|hotel restaurant||in 19 reviews|
|pool was too small||in 18 reviews|
|hot tub||in 17 reviews|
|food was great||in 14 reviews|
|ice machine||in 14 reviews|
|comfortable bed||in 13 reviews|
|good and location||in 5 reviews|
|great place||in 3 reviews|
|maintenance issues||in 3 reviews|
|mini refrigerator and microwave||in 2 reviews|
|good value||in 1 review|
Continental breakfast should be included at 100$+ per night! Hot tub to small for this size hotel was crowded
Great for the price
Plenty of parking and a very friendly staff. Enjoyed a complimentary wine tasting in the lobby.
The entire place could use some new carpeting. Our room had a very off putting smell.
Loved the rooms that over look the lagoon and we rooms next to each other that the staff to take time to make sure we did with our family which made the experience even better.
Generally very nice
Staff welcome and service, great cookie.
Bathroom facilities had a couple of broken/difficult items
Overall good, but housekeeping was poor
The facility and location are very good for me.
This is the third time in four weeks I have stayed at this hotel. Each stay being two nights. The front desk staff I think even basically recognize me now. For this trip my wife had me in a king bed room w/a lagoon view, so a bit of an upgrade from my previous two stays. After the first night, I went to work and returned to my room and was disappointed w/the housekeeping. The shall/blanket from the bed was folded and put on one of the chairs, the sink/faucet/soap dish were still dirty, the bath towel looked to have just been thrown in the slot... I did speak to someone at the desk and let them know the disappointment, and was told that he wasn't surprised, that they were having difficulty w/the staff and/or short staffed. I kind of thought that was an odd thing to say when a customer is discussing a lack of service for the service provider to say they weren't surprised???
The Doubletree Napa Valley - American Canyon Hotel & Spa on Highway 29 at the gateway to Napa Valley is the perfect Northern California hotel for exploring Napa wineries, corporate retreats, fabulous Napa Valley weddings or family vacations. Our environmentally conscious, LEED-certified hotel in American Canyon, CA, is only 45 minutes north of Oakland International Airport (OAK) or 60 minutes north of San Francisco International Airport (SFO). Our full service hotel guest rooms and suites feature modern conveniences, stylish décor, eco-friendly bath products and Doubletree comforts like in-room entertainment, generous work surfaces, our luxurious Sweet Dreams bedding and complimentary high-speed internet access. Our guests also have full use of many hotel amenities including: * Sparkling outdoor pool and whirlpool surrounded by a tranquil lagoon * Fitness Center by Precor® * Full-service health Spa and beauty treatments * In room dining In addition to nearby tasting rooms and dining establishments, at the Doubletree you'll thoroughly enjoy our hotel restaurant and lounge. In keeping with a sustainable focus, we serve a variety of fresh, locally-grown and organic dishes for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. Pore over our library shelves and make yourself at home in our inviting lobby. For your convenience, wireless HSIA is available in all hotel public areas. Have a massage or facial. Set a tee time – we're minutes away from several challenging public and private golf courses. For your Napa Valley business retreat, conference or seminar the Doubletree has over 4,000 square feet of flexible meeting and banquet facilities including two magnificent ballrooms, state-of-the-art audio visual equipment and a well-equipped Business Center. Creative catering services and a professional staff will flawlessly execute your next successful Napa Valley business meeting, reception, destination wedding or gala social event. Ride the Napa Valley Wine Train or visit any of hundreds of wineries offering daily tours and tastings. Our hotel is close to many Napa Valley attractions, as well as family fun favorites like Six Flags Discovery Kingdom, Jelly Belly Factory and the Infineon Raceway. We're also well situated for day trips to Northern California destinations like the Petrified Forest, Golden Gate Bridge or Old Sacramento. Whether business, vacation, or weekend getaway brings you to Napa Valley, our caring hotel staff looks forward to welcoming you with our signature, warm Doubletree Chocolate Chip Cookie at check-in.
based on 306 reviews
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Reviews about DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon
Most Popular Landmarks
- Shenandoah Park 0.3 mi
- Chardonnay Golf Club 3.1 mi
- Eagle Vines Golf Club 3.1 mi