Pros (+) Ahmad’s customer service
Cons (-) Bathroom and room was old and dirty. Needs a complete remodel
3 stars
Al-Fanar Palace Hotel
Photos of Al-Fanar Palace Hotel
Amenities at Al-Fanar Palace Hotel
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Laundry service
- Laundry facilities
Services and conveniences
- Room service
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Sauna
- Pool
- Hot tub
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Al-Fanar Palace Hotel
5.8
Fair
96 verified ratings
Wonderful
16
Very good
7
Good
13
Okay
5
Fair
12
Mediocre
16
Poor
27
Summary of reviews
Guests say
Guests consistently reported poor cleanliness and maintenance issues throughout the hotel, with many rooms described as dirty and in need of repair. The breakfast options were also criticized as being below standard. However, some guests praised the friendly and helpful service provided by the staff, particularly highlighting the positive experiences with front desk personnel.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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5.8 out of 10
57 reviews
4.9 out of 10
3 reviews
6.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant with included breakfast. While some guests found the buffet dinner to be passable, others have mentioned that the breakfasts were not up to standard.
How is the cleanliness of the hotel?
Some guests have mentioned that the hotel is very neat and clean, while others have reported issues with housekeeping and cleanliness in the rooms.
What are the parking options at the hotel?
The hotel provides secured parking and free parking, which can be convenient for guests with vehicles.
What are the staff like at the hotel?
While some guests found the staff to be friendly, others have reported that the staff was not nice and that there were delays during the check-in process.
When is the best time to visit the hotel?
The hotel's high season is in July, but it's important to note that some guests have expressed dissatisfaction with their experience during this time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with broken items in their rooms, so it may be wise to inspect the room before settling in.
Check for Cleanliness
While some guests found the hotel to be neat and clean, others reported cleanliness issues. It's advisable to check the room upon arrival and address any concerns with the staff.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Amman Mall, International Stadium, and The Martyrs' Memorial and Museum, making it easy to explore the area.
Be Mindful of Low Season
July is considered the low season, so if you prefer fewer crowds, this may be an ideal time to visit.
Utilize the Free Shuttle
The hotel offers an airport shuttle service, which can be a convenient and cost-effective way to reach the accommodation.
Confirm Amenities Availability
Some guests mentioned issues with amenities such as the TV and bathroom equipment. It's advisable to confirm the availability and functionality of amenities before booking.
Consider Transportation Options
The hotel offers free parking and an airport shuttle, providing convenient options for guests with their own vehicles or those arriving by air.
Take Advantage of the Fitness Facilities
The hotel features a fitness center, sauna, hot tub, outdoor pool, and steam room, providing ample opportunities for relaxation and exercise during your stay.
Inquire About Special Services
The hotel offers wedding services, ticket assistance, currency exchange, and meeting facilities, catering to a range of guest needs.
Communicate Any Concerns
If you encounter issues during your stay, don't hesitate to communicate with the staff, as some guests mentioned problems with housekeeping and room maintenance.
Location
Queen Rania Al-Abdullah Street, 124, Amman 11196
What's nearby
- University of Jordan1.3 mi
- Amman International Stadium1.4 mi
- Specialty Hospital1.6 mi
- Capital Tower Amman Jordan2.5 mi
- Jordan Gate Towers2.6 mi
- Mecca Mall2.7 mi
- City Mall2.9 mi
- King Abdullah I Mosque3 mi
- King Abdullah Design and Development Bureau3.1 mi
- Abdoun Bridge3.2 mi
- Al Khalidi Medical Center3.4 mi
- Jabal al-Qal'a4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Al-Fanar Palace Hotel
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $59 |
When to book a room at Al-Fanar Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Al-Fanar Palace Hotel
FAQs when booking at Al-Fanar Palace Hotel
Nearby hotels and places to stay
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See most recommended stays in AmmanGood to know
Value for money | 5.0 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Amman Queen Alia Intl |
Distance to airport | 20.0 mi |
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