Ibis Amman

The staff is very helpful and prompt in responding to customer requirements. The reception team, especially Adele and Nour, are professional and welcoming. They ensure a smooth check-in process and provide valuable information for a pleasant stay.

While the hotel is generally clean, some guests have mentioned that the room's cleanliness fell short of expectations, and the facilities and furnishings are in need of maintenance and upgrades. However, the staff ensures that the sheets are white and clean, and the hotel provides a comfortable and clean environment for guests.

The hotel offers a good breakfast, and the restaurant and bar provide a selection of food and beverages. However, some guests have suggested that the breakfast and coffee could be improved. The hotel also offers special diet menus and the option for food to be delivered to guest accommodation.

The hotel's location is excellent, with easy access to nearby attractions and shopping centers. It is situated close to Al-Madina Street, Habiba Restaurant, and Abu Jubara Restaurant, making it a convenient choice for travelers looking to explore the city.

The hotel provides practical amenities such as a business center, wake-up service, car rental, room service, and tour desk. Additionally, the hotel offers an airport shuttle service for guests' convenience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the hotel's proximity to various restaurants and food courts, such as Habiba Restaurant and Abu Jubara Restaurant, offering convenient dining choices.

Some guests noted that the rooms and bathrooms need better maintenance, so it's advisable to inspect the room upon check-in and report any issues promptly.

A few guests mentioned noise disturbances from nearby construction sites, so it may be wise to inquire about potential noise disruptions before finalizing your booking.

Guests were pleased with the helpfulness of the staff in accommodating early check-ins, so it's worth contacting the hotel in advance if you require this service.

While the hotel offers private parking and an airport shuttle, guests noted that the location may require taxi or Uber rides to reach points of interest, so consider transportation needs in advance.

If you prefer a non-smoking environment, it's advisable to confirm the room's smoking status upon booking to avoid any discomfort due to lingering smoke smells.

Some guests reported issues with the air conditioning, so it's recommended to ensure that the room's temperature control is functioning properly upon arrival.

If you have specific room preferences, such as the availability of windows, it's advisable to communicate these preferences with the hotel staff during the booking process.

While some guests praised the cleanliness and comfort of the rooms, others highlighted the need for renovations and better maintenance, so it's advisable to manage expectations regarding the overall condition of the hotel.