EVEN THOUGH IBIS IS KNOWN FOR ITS HOSPITALITY. HERE STAFF WERE NOT UP TO BAR REALLY I HAD TO “reactivate “ my key every time we left the room. Staff responses were passive and request for a one double bed took a full day
3 stars
Ibis Amman
Photos of Ibis Amman
Overview
Visitors to Jordan's capital city find comfort and convenience at the ibis Amman hotel. Just 30 minutes from Queen Alia International Airport, 158 air-conditioned rooms await both business and leisure travellers. One-stop shopping, dining and entertainmen t are right across the street at Amman Mall. Get down to business in one of seven meeting rooms, enjoy a meal at the Oopen Pasta & Grill restaurant, and explore Amman's many historic attractions, such as the unforgettable Roman Amphitheatre.
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Amenities at Ibis Amman
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Family friendly
- Cribs available
- Kids meals
- Indoor play area
- Child-safety socket covers
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Pool table
Fitness
- Fitness center
Reviews of Ibis Amman
7.1
Good
2021 verified ratings
Wonderful
601
Very good
315
Good
291
Okay
189
Fair
202
Mediocre
115
Poor
308
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and friendly staff, especially the security personnel. However, many reviews highlighted issues with cleanliness, particularly in the bathrooms and some rooms. The hotel is seen as a decent option for tourists, but it may not meet the expectations for couples or those seeking a more upscale experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
10 reviews
All reviews
Pros (+) I stayed at this hotel for 1 week. The room was a good side and the bathroom was a good size too. The hotel is in a location which is convenient ie across the road from Amman Mall and easy access to get to the airport and around Amman. The check in staff were friendly (not too friendly, just friendly), security staff were exceptional - always smiling, always welcoming and always happy to have a ch...
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Pros (+) Staff were extremely unprofessional.
Cons (-) Retrain staff.
Cons (-) Dirty rooms No standards Broken stuff No amenities 7 complaints made on first night only
Pros (+) Location only is the best.
Cons (-) We booked non smoking but they gave us smoking and they said we don’t have non smoking. Room was small and smelled bad. You can get much better hotel like Ayass for same price but much much bigger rooms and with free breakfast on. So we moved from Ibis to Ayass the next day.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff and customer service?
The staff is very helpful and prompt in responding to customer requirements. The reception team, especially Adele and Nour, are professional and welcoming. They ensure a smooth check-in process and provide valuable information for a pleasant stay.
How is the cleanliness and maintenance of the hotel's facilities?
While the hotel is generally clean, some guests have mentioned that the room's cleanliness fell short of expectations, and the facilities and furnishings are in need of maintenance and upgrades. However, the staff ensures that the sheets are white and clean, and the hotel provides a comfortable and clean environment for guests.
What are the dining options and food quality at the hotel?
The hotel offers a good breakfast, and the restaurant and bar provide a selection of food and beverages. However, some guests have suggested that the breakfast and coffee could be improved. The hotel also offers special diet menus and the option for food to be delivered to guest accommodation.
Is the hotel's location convenient for exploring the city?
The hotel's location is excellent, with easy access to nearby attractions and shopping centers. It is situated close to Al-Madina Street, Habiba Restaurant, and Abu Jubara Restaurant, making it a convenient choice for travelers looking to explore the city.
What practical amenities does the hotel offer?
The hotel provides practical amenities such as a business center, wake-up service, car rental, room service, and tour desk. Additionally, the hotel offers an airport shuttle service for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Dining Options
Guests appreciated the hotel's proximity to various restaurants and food courts, such as Habiba Restaurant and Abu Jubara Restaurant, offering convenient dining choices.
Check for Room Maintenance
Some guests noted that the rooms and bathrooms need better maintenance, so it's advisable to inspect the room upon check-in and report any issues promptly.
Be Mindful of Noise
A few guests mentioned noise disturbances from nearby construction sites, so it may be wise to inquire about potential noise disruptions before finalizing your booking.
Request for Early Check-in
Guests were pleased with the helpfulness of the staff in accommodating early check-ins, so it's worth contacting the hotel in advance if you require this service.
Consider Transportation Options
While the hotel offers private parking and an airport shuttle, guests noted that the location may require taxi or Uber rides to reach points of interest, so consider transportation needs in advance.
Inquire About Smoking Rooms
If you prefer a non-smoking environment, it's advisable to confirm the room's smoking status upon booking to avoid any discomfort due to lingering smoke smells.
Check Air Conditioning Functionality
Some guests reported issues with the air conditioning, so it's recommended to ensure that the room's temperature control is functioning properly upon arrival.
Communicate Room Preferences
If you have specific room preferences, such as the availability of windows, it's advisable to communicate these preferences with the hotel staff during the booking process.
Verify Cleanliness and Maintenance
While some guests praised the cleanliness and comfort of the rooms, others highlighted the need for renovations and better maintenance, so it's advisable to manage expectations regarding the overall condition of the hotel.
Location
61 Mohd Fayadh Al Assaf Street, Amman 11953
What's nearby
- Mecca Mall1.6 mi
- University of Jordan1.7 mi
- City Mall1.7 mi
- Jordan Gate Towers2 mi
- Specialty Hospital2.2 mi
- International Stadium2.2 mi
- Capital Tower Amman Jordan2.8 mi
- Abdoun Bridge3.2 mi
- King Abdullah Design and Development Bureau3.4 mi
- King Abdullah I Mosque3.4 mi
- Al Khalidi Medical Center3.5 mi
- Jabal al-Qal'a4.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ibis Amman
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $43 |
Average price (weekend night) | $43 |
When to book a room at Ibis Amman
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Amman Queen Alia Intl |
Distance to airport | 19.9 mi |