Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.6 "Near to public transport , according to 96%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 8.0 "80% found therestaurant service to be one of the best ." 7.3 "Housekeeping was great , according to 73%." -
8.8 "Breakfast is good."
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8.2 "Food is delicious."9.4 "
Yummy desserts , said 94%." -
8.1 "Vibe was good."9.6 "96% said it was a
stylish hotel ." 8.7 "87%enjoyed the friendly atmosphere ." 8.8 "88% thought thehotel was luxurious ." -
6.4 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." 5.0 "Only 50% thought theair conditioning was adequate ." 5.0 "50% thought thebathroom was big enough ." 5.0 "50% thought theminibar was ok ." -
5.3 "Internet is average."
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4.8 "Not very comfortable."2.8 "72% said
rooms were small ." 4.1 "59% thought it wastoo noisy ." -
3.6 "Value below average."3.8 "62% said the
breakfast was too expensive ." 2.9 "71% thought it wasoverpriced ."
Overall Rating
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9.6 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.7 "Great service."9.7 "97% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." 7.1 "Housekeeping was great , according to 71%." -
8.4 "Breakfast is good."
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6.5 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." 5.3 "53% thought thebathroom was big enough ." -
5.4 "Internet is average."
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5.3 "Average comfort."5.3 "53% thought the
bathroom was big enough ." -
3.8 "Value below average."3.4 "66% said the
breakfast was too expensive ."
Overall Rating
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9.5 "Terrific location."
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8.8 "Breakfast is good."
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8.5 "Great service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." -
6.2 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." -
4.5 "Not very comfortable."2.6 "74% said
rooms were small ." 4.4 "56% thought it wastoo noisy ." -
3.8 "Value below average."3.9 "61% said the
breakfast was too expensive ."
Overall Rating
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9.1 "Terrific location."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
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6.2 "Rooms are ok."
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5.0 "Internet is average."5.4 "54% thought the
wifi quality was ok ." -
4.9 "Not very comfortable."2.8 "72% said
rooms were small ." 4.3 "57% thought it wastoo noisy ." -
3.7 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
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7.1review from
Location and staff Facilites, Cleanliness
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8.8review from
The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean. We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.
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4.3review from
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
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5.7review from
Great staff and good location.
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6.3review from
The location is excellent. The construction work in front of hotel.
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6.3review from
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
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6.0review from
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
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3.0review from
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
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2.0review from
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
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6.4review from
location
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6.0review from
the hotel staff, and the hotel is close to important places
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3.6review from
the location and decor of the hotel The staff was clueless and did not know anything about the city. They were all students. All of the old staff was gone. The hotel charged $30 a day for internet service. This is a change from their past policy it used to be about $10 a day. Still high but tolerable. Their breakfast was very expensive and the quality was poor. I travel to Amsterdam once a year and always stay at the Doelen. Due to recent changes by management I will not stay there again.
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4.8review from
reception helpful. The room smells old and the furniture as well. Despite the canal view the single is really small.
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10.0review from
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
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8.8review from
The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean. We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.
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4.3review from
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
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5.7review from
Great staff and good location.
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6.3review from
The location is excellent. The construction work in front of hotel.
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6.3review from
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
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6.0review from
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
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3.0review from
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
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2.0review from
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
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6.4review from
location
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6.0review from
the hotel staff, and the hotel is close to important places
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3.6review from
the location and decor of the hotel The staff was clueless and did not know anything about the city. They were all students. All of the old staff was gone. The hotel charged $30 a day for internet service. This is a change from their past policy it used to be about $10 a day. Still high but tolerable. Their breakfast was very expensive and the quality was poor. I travel to Amsterdam once a year and always stay at the Doelen. Due to recent changes by management I will not stay there again.
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4.8review from
reception helpful. The room smells old and the furniture as well. Despite the canal view the single is really small.
