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Best place in Capri. Sometimes a miscommunication between the concierge and the stuff of the restaurant. But nothing realy serious.
The view and the restaurant staff Not a true version of a five star....maybe the Italian version of five star...but that's okay too.
Wonderful room and sea view & restaurant. Water not hot enough! Noisy building work going on that we were not advised about.
The hotel is so beautiful and the staff is so friendly. If you go you will meet Pierpaolo who is the most helpful and friendliest person. Always has great suggestions
Fantastic views, a beautiful view and friendly staff On arrival was not permitted access to room until 3pm despite email request.
Dream location and view Breakfast is not so many items
Absolutely beautiful location, spectacular views virtually everywhere immaculately kept, staff was very friendly and attentive, room was lovely with gorgious view. can't get food any time of the day, room balcony was vert tight/small, no comfy chair in room.
the setting of the hotel was breath taking. you truly have to see it to believe it. the staff was friendly and helpful. we enjoyed the pool and terraces and views tremendously. this would be a great place to stay for your honeymoon!!
Unforgettable , stunning views, very helpful staff
The amazing views and well maintained grounds, the peaceful location and spacious terraces, the helpful and courteous staff throughout the hotel and wonderful top quality meals served in the restaurant. Must be one of the most relaxing places in the world. A very minor point is that our bathroom would benefit from updating.
The views from the hotel terrace were incredible. Dinner in the restaurant was also good. Overpriced for the type of room we were given. Hotel although nice lacked atmosphere. Pool service for sunbeds, towels and drinks was slow and disorganised.
wonderful situation,good accomadation,great staff,. Shuttle bus service is the best I have come across Management not up to the job
Location, and freindly staff Lack of evening restaurant choice. We were required to leave the hotel if we wanted an evening meal other than the snack menu
Location was great, fabulous terrace all to ourselves, and free shuttle bus was a superb service
The Views and size of the rooms were great. The shuttle sevice in and out of town was excellent! We tried to eat at the hotel restaurant twice and the first time we were turned away because a table of 12 had a private function and the second night no one served us so we had to find dinner elsewhere.
The location, the views, the room and the staff were all incredible no
Romantic place with beutifull view, freindly staff, very convinient shuttle service with an experienced drivers The warning note do not tough food( apples and nuts ) which were on the table when you arrive in the hotel, because it was complementary only for the checking in people. Otherwise, if it were taken later on you will be charged.
Nice location and good breakfast. Shuttle to and from the city center.
Great view and setting, one of the most beautiful spots in Capri!! Beautiful balcony (deluxe room with seaview) Good breakfast, especially the cakes (torta caprese!) and the antipasti! Restaurant with fair prices. Very convenient and reliable shuttle bus service (all 10 minutes from Hotel to Capri Town and back). Marina Piccola beach is easily reachable some steps down from the hotel, there is a public beach and also private beach service you have to pay extra (no beach from the hotel). Mediocre service, especially at restaurant (some - not all! - employees are not overly friendly and not as motivated as would be expected in a 4* "Grand Hotel"); halfboard is offered at a restaurant in town for 22 eur, the food is ok but setting, atmosphere is again not 4* level but you need not take this option. Shuttle pick up form harbour (Marina Grande) to hotel was charged extra.
This hotel is clean, affordable, and the staff is very friendly and accomodating...highly recommond it... no
The position of the hotel was excellent and the view from our terrace just lovely. The courtesy car to the town of Capri was good and frequent. The lady on the front desk was very informative and helpful. The room was quite small and certainly not up to 4 star standard. We tripped over our suitcase due to lack of space. The bathroom was basic and did not even provide shampoo unless we asked for it! However, our friends had the room next door which was much larger and even had a bath. The men on the front desk were more interested in watching the sport on the television than responding to quests. The breakfast was very basic.
staff is so nice and thoutful~~
only the view
Really helpful staff. Rooms with fantastic views.
The location was perfect. The terraces had an idyllic view of the island and the Bay of Naples, while being a short, and easy walk into Anacapri town for shopping, or to catch a taxi or bus to any other destination on the Isle. The hotel looked a bit run down for the price we paid. We looked at it as just being a place to sleep, so didn't mind terribly, but found it surprising that for the price the shower drain was clogged, lights were burnt out, paint was peeling, etc. At the pool, umbrellas were moldy, and in the restaurant, linens were soiled and upholstery was torn. The hotel staff wasn't always very helpful with suggestions of things to see or do - wanting to keep you in their hotel.
The view from our room was incredible Breakfast could be better
The swimming pool and the bed. The room was very small with a very loud fridge. The bathroom was non very clean and the shower arm was full of calc that I asked t remove. The water was coming out with low pressure. The shower was a nightmare. In summary this four start Hotel is not a real four star Hotel. In the town you can find better for similar price.
The staff were very friendly and helpful. The hotel decor was beautiful, but also had a comfortable atmosphere. The pool was lovley, clean and not too busy during our stay. The location was perfect for us as it was in a quiet part of the island with beautiful views but only a short walk to Anacapri, where there are lovely, quiet returaunts with friendly staff. It is also only a 10min bus journey to the more lively part of the island if you prefer the best of both. The hotel is advertised as having live music in the bar every evening . It had live music only twice during our 5 night stay which was disappointing as this was a factor in chosing to book here, the bar was also very, very quiet.
this the most unusual and breathtakijg location in the island of Capri, It. Probably the most beatifull 360 degree view of the blue waters of the Thyreenien sea of southern Italy, with clear view of the close by islands of Ischia and the gulf of Naples. Terrific romm decor the best sevice immaginable..
I was able to get the room facing the sea.Excellent location and view. the staff was not very helpful and in the bath the shower was not working
Loved our double room with view - loved the views everywhere in fact. Our friend's single room accommodation very cramped. No bath (although there was a shower) was not specified.
The staff were great, the location is perfect on Anacapri, and the view is breathtaking. Be sure to get a view room.
The bedroom is very clean and de bedroom is spacious.
Location in Ana Capri, close to bus station, clean room, nice patio No Wireless Internet, wired Internet offered was very expensive, Was asked to pay in cash as Credit card machine was not working
lovely room, great recommendation for dinner
it was in capri
location The beds
the staff was so kind, good location which to get to sea side!! nice view of sunset.
Very nice friendly staff, beautiful and quiet surroundings, excellent value for money, good breakfast It is not made very clear that the hotel is pretty far from the last bus stop especially if one has heavy baggage. They offer a taxi service to the hotel and it should be used by those with baggage. This is not necessarily a negative as in fact its relative remoteness also makes for its beauty and quietness.
lovely staff and a beautiful setting our room was not as nice as some of the others and the breakfast was not very good. It could be improved with a selection of fruit and more variety of bread and cereal and yoghurts
Clean rooms, staff spoke good english, free wifi, nice view from hotel terrace, free shuttle to port when checking out. Quite many lizards on the terrace and walls (outside rooms). In the bathroom was window open and it was impossible to close it. Too expensive, quality and price is out of balance. Shuttle driver should stay in breakfast room (where he also was) becouse in the breakfast room he was polite and service was very good but as a driver he was a little bit crazy. While driving he ignored many traffic rules (high speed, forbidden passing etc) and this little trip to port was quite dangerous and it was a hell of a ride.
Pleasant & relaxes atmosphere Taxi's do not deliver you to the hotel so have to walk 250 meters. Hotel does a cost effective pickup & drop off service but not clear till one arrives.
francesca and all the team are really very pleasant. All the staff is relax and smiling, i have not been used to it in italy. it has been a real pleasure to enjoy swimming pool, great view and quiet environnment. confort of the bedroom need to be improved
only the view this hotel is only one star
the staff was great and very helpfull. Location was not ideal, but pretty Convenient, easy to take bus from. Area is very pretty. Loved hotel, would stay again Hotel didn't have a savebox.
I liked the breakfast and the fact that the bus station was really close. The pool was refreshing too. Nice that there was a restaurant that picked people up at the hotel. Very nice stay and helpful staff. The beds were really hard.
This hotel is set on the mountain side in Anacapri. It has incredible views of the bay and the Mt.Vesuvius from it's beautiful terrace. The hotel was really nice and clean and easy to find when walking from the last bus stop. Our room was clean and comfortable. Francesco was great - very attentive and extremely helpful when we needed to find a place to eat and things to see on the island. I would highly recommend this hotel to everyone.
it was really nice small hotel with polite hotel staff the breakfast was very very poor, there was almost no choice ( coffee and brioche) .bit far from central piazza Victoria.
The front desk staff was very helpful and friendly. Thank you to them for helping us during our stay, we really appreciated it.
The staff was very kind. The hotel is hard to find, considering a taxi has to drop you off 10 minutes away being that it is located on some off street. During check out, their credit card machine would not work making us go to an ATM and almost being late for our boat back to Naples.
The staff was very friendly and helpful. We stayed in a room with 4 single beds, which was fine for our family with two young children. There was no tub for bathing only shower. The distance from the hotel to main shopping and transportation requires a 10 minute walk which is tiresome with children and luggage.
away from it all. Family run no a/c
The staff was amazing and for the price it was a great place to stay if you're on a budget. Bed was incredibly uncomfortable, rooms were very humid, tiny shower, hard towels, no ac and mosquitoes
Htotel staffs were very kind. They gave us various information of this region. This hotel is far from the central and point of transportation.
Friendly owners, personal service. Warm welcome and always available to assist and give advice. Hotel is beautiful, a little gem. Taxis cannot reach hotel - quite a walk with luggage. Lovely relaxed atmosphere with very good service. Would strongly recommend. Very good value for money. Breakfast is very basic. Should include meats and cheeses and cereals. No choice. Only bread rolls and jams. Based on rate this is not unexpected.
customer service. location can be bewildering at first
The hotel staff were possibly the most friendly hosts I have ever seen. Always keeen to assist, providing very valuable and accurate guidelines, there was a very homely touch to every interaction. Our trip was planned in the last minute, and if we still managed to see most of the places there, a good share of the credit goes to the efficient & practical guidance from the staff. The breakfast spread could be a bit more elaborate.
Very frienly and helpful staff who told us where to go, what to see and showed everything on the map. The location is terrible. Cars cannot go to the hotel due to narrow strees, so you shoud take your luggage and go by foot. The rooms are very poor and small. Bad furnished. The air conditioner is for money (20 euro). For breakfast only croassant and coffee. do not advise this hotel to anybody.
The Suite Royal is great. The terrace is lovely and the room is tastefully decorated, emphasizing the character of the building.
A picturesque view in an historic building. The bathrooms are tired and furniture stained. Cleanliness is mediocre. It is likely that I was bit by bedbugs when staying on the suites sofa-bed. Never happened to me before in any hotel so I take it as a pretty negative sign regarding the establishment.
it is not a 3 star hotel; it is better then many 4 stars hotel I visited....the inside decour is aristocratic one, very tasteful, romantic
Quietness and help for visiting Capri un only 2 days. No
The light coulors of ths hotel,the frendliness of the people in the hotel.The stillness at night. The walls and Windows would need urgent freh painting.The Room- and bathroomdors should be mechanicly renewed, as you cannot close them properly, the same for the balconydors.
Quiet, clean; felt like staying at a house instead of a hotel. Ran out of breakfast food selection before 10:30 cut-off; pictures missing from wall; no kleenex; located on hillside with somewhat of a steep walk to piazza for taxi/bus service.
Lovely location and helpful staff Shower could have been better. Perhaps needs an upgrade
This is a very pleasant and peaceful hotel in a stunning location. Staff are attentive, friendly and multi lingual. Rooms and en-suites are a good size. There were loads of towels provided. The building is not new, and this in itself is an attractive part of the villa's character, but some attention to detail is needed to balance this: the balcony was dirty with cigarette butts and there were loose electrical fittings with missing bulbs. Also no hot water at 4pm. This did not spoil our stay by any means, but was a minor irritant and explains why top marks were not given this time.
The garden in the back contains lush vegetation, with all sorts of plants growing riotously. Terraces are quite nice. Makes you really feel like you're in Italy, away from it all. Very quiet area, with a small church nearby. Very relaxing. We had to dodge 3 or 4 pieces of dog poop when we walked down the "Via Caprile" (which is properly a footpath, not a street) to the hotel.
Staff are friendly and helpful. The room is clean and comfortable. Locals' scooter was noisy in the morning.
Warm staff. Value for money
nice rooms, friendly engsilsh speaking staff, close to facilities and shops in Anacapri city center.
very good location (close to Anacapri center but quiet), comfort, clean and nice staff. great Capri cake at breakfast
A very tranquil place. We felt like we'd made the right choice, away from the hustle & bustle, but still within easy reach of Anacapri's main street. We had a really large terrace, surrounded by lovely views. Breakfast was very good by Italian standards, with a good choice, & a nice cappuccino made for you. So many hotels in Italy now have self service coffee from inferior machines, so please don't change.
Great location and hotel was beautiful.
Capri Island is definitely worth seeing. The hotel is very nice. We miss the view on the sea though.
The staff was friendly and helpful and the atmosphere homey; the mostly sweet breakfast was small but filling and tasty. The homemade pies were excellent. Too small shower, towels and sheets weren’t changed during our three-day stay, not really a problem though.
This hotel is very up to date! It has a pretty spacious bathroom and shower. The room is very open and clean. The staff was very helpful and nice and printed off directions and ferry info for us!
Friendly staff, nice room Average breakfast
Everything was fine. Breakfast was really good. Nothing. A little bit expensive compared to other places but for Capri is a good value.
very clean; good price performance ratio Breakfast buffet small, no cold cuts and no milk; weak acoustic insulation
I enjoyed my stay and location was perfect...............service great..... people at hotel very helpful...........
The hotel was beautiful and the proprietor could not have been more charming or helpful
Family run hotel. Good price for Capri.Central location. Good breakfast.Rooms clean but bathroom a little damp & room smelt a bit musty. Air conditiomimg Noisy- busy road during the day but quitened at night
Proximity to downtown Anacapri Difficult to get to the hotel from the port
Great breakfast, nice room, hotel staff were very helpful and the hotel was right next to the centre of Anacapri
The staff was very friendly, location was good, and the breakfast was good.
The room had a balcony with a view of weeds and trash. We were told we were staying in Hotel Bougainville. When we got there they told us they own four hotels close there so we were driven to another hotel. This hotel was run down, with no lighting, to wi-fi in the lobby like the website specified. Our rooms were subpar and our toilet barely worked. The hotel that we arrived at first was very nice and would have fit the amount we paid. The hotel we were driven to was extremely disappointing.
The hotel is conveniently located in relation to the bus route and the central square of Anacapri, breakfast is quite safisfactory, stuff very friendly The room felt a bit damp, maybe due to the fact that pretty much every building in Capri is carved out in the rock. The location is not quite where you expect be be while in Capri - a bit off the main attractions which is a minor disadvantage for those who seek budget lodging considering that the buses run all night long and take about 10 minutes of mountain-high curves to get to the hotel ))))
Friendly and helpful staff, beautiful garden. Free internet. Rooms could do with soundproofing
The staff was wonderful, kind, and helpful in recommendations for restaurants and excursions on the island. The gardens on the premises were beautiful, the private balcony in our room was great. A wonderful place to spend a relaxing weekend.
The stay was awesome, beautiful grounds, not too far from town and activities. It was very quiet and the staff very friendly and accomadating. Not one thing, I would go back and stay 3-4 nights next time instead of two.
Hotel Staff could not have been better. Everyone there were very friendly and willing to accomadate any of our needs. Our room was clean and neat.
Incredible place. The hotels manager,Dominick, went out of his way for our trip and accomodated us at the last minute! We will be back! Wifi internet access was not accessible from the room.
The location can't be beat - it's right off the Grand Marina, beside the funicular entrance and some beach area. The free wifi worked well from the common areas (though not great in our guest room). Views from breakfast are great. The staff members are so helpful. They will help you plan your activities and make great recommendations! Yellow and blue decor were perfectly charming throughout. We were overall very pleased with our choice for the price and location. The room felt damp during the whole stay; I know it is island living, but it should be noted for those considering a stay. The pillows were the flattest of any during my stay at several hotels in Italy. And though not the hotel's fault, the seagulls who stalk and dive in to steal your breakfast were a menace.
Close to harbour. Sea view. Breakfast Well over prised for what you got. In my view not a 4 star. Needs modernisation
Catching vis to capri, anna capri, a boat to the coast is a stones throw away. Hotel doesn't have the amenities of a 4-5 start hotel but still an absolute dream. Will return to Capri but will stay on top in The center next time Staff could have been friendlier. Certainly for the cost
Friendliness of staff
The very pleasant and efficient staff. The beds were very hard, but I think this may be the standard in Italy as we encountered this elsewhere. I probably wouldn't have noticed except for a recent back injury.This is not a complaint, just an observation
We liked the localization of the hotel:50 meters from the beach and the harbour.We had a very nice room with a sea view.It was so pleasant!
Good free breakfast. Location to the shuttles. The hotel was very close to the Port where the boat shuttles dropped you off, but also created a lot of noise. Many of the good restaurants were away from the hotel 20-30 euro cab each way! The room was small and aged. The a/c didn't work very well and it was hot all night. Seemed a over priced in compairison to other hotels in the area. I would suggest looking at Anacapri if you are considering the island.
The balcony and the seaview The hotel was located near the living harbour. The island Capri
The friendliness of the staff
Excellent hotel....beautiful view...extremely clean....nice extra touches..upscale fer sure.
beautiful room in relaxing surroundings.Pity about the sun going behind the mountain from 5pm.
Excellent customer service, friendly caring staff. Chauffer and car to town when needed up to 11am. Nothing seemed too much trouble. Spa was cold and sauna, however we didnt tell them we were going to use to so maybe need to give notice to spa staff. It didnt spoil our stay though. Spa area was immaculate.