Pros (+) that there was a room available
Cons (-) staff were ok, but everything else was run down, smelly, old, maybe it was the room I was in. Wi-Fi was chargeable, breakfast was chargeable, no complimentary drinking water in the room.
4 stars
Leonardo Hotel Antwerpen
Photos of Leonardo Hotel Antwerpen
Overview
Eco-certified Antwerp hotel in Statiekwartier with a fitness center A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities. Housekeeping is available on request. Leonardo Hotel Antwerp offers 108 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Leonardo Hotel Antwerpen
Amenities at Leonardo Hotel Antwerpen
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Window
- Family rooms
- Seating area
- Inner courtyard view
- Sofa
- Soundproof rooms
- Lockers
- Telephone
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Casino
Outdoor
- Terrace/Patio
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Leonardo Hotel Antwerpen
7.8
Good
5544 verified ratings
Wonderful
1367
Very good
1242
Good
1305
Okay
623
Fair
554
Mediocre
227
Poor
226
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near the central station and various dining options. However, many reviews highlighted significant cleanliness issues, with some rooms described as dirty or run-down. The service received positive remarks, particularly from staff members who were noted for their friendliness and helpfulness. Overall, while the location is a strong point, the hotel needs improvements in cleanliness and maintenance.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
1152 reviews
8.3 out of 10
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9.5 out of 10
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at Leonardo Hotel Antwerp?
Guests have mentioned that the rooms were clean and comfortable, but there were also concerns about cleanliness, such as old towels and a musty smell in some areas.
What are the common concerns about the hotel's rooms?
Some guests reported issues with the rooms, including old towels, a musty smell, slow-flowing sink water, and a lack of cleanliness in certain areas.
What are the positive aspects of the hotel's location?
Guests appreciated the hotel's central location near the train station, shops, and attractions, making it convenient for exploring the city on foot.
What are the common complaints about the hotel's amenities?
Guests have expressed concerns about the lack of functioning amenities, including broken toilet paper holders, leaking ceilings, and non-working light sensors in the toilets.
How is the customer service at Leonardo Hotel Antwerp?
While some guests found the staff to be friendly and helpful, others reported issues with unresponsive or unhelpful staff members, particularly in addressing room-related problems.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Lower Floor
If you prefer not to use elevators, consider requesting a room on the lower floors as some guests were able to change their room without even asking for it.
Check Room Amenities
Some guests reported issues with missing amenities such as hairdryers, so it might be worth confirming the availability of specific items with the hotel before your stay.
Consider Noise Levels
If you are sensitive to noise, it may be beneficial to request a room facing the inner courtyard, as it tends to be relatively quiet compared to the street-facing rooms.
Be Mindful of Room Selection
Some guests experienced issues with room cleanliness and maintenance, so it could be helpful to carefully inspect the room upon arrival and report any concerns to the staff promptly.
Verify Special Requests
If you have specific requirements such as hard pillows or additional hangers, it's advisable to confirm the availability of these items with the hotel in advance to avoid disappointment upon arrival.
Be Prepared for Temperature Control
Several guests mentioned issues with room temperature and air conditioning, so it's recommended to inquire about this aspect and possibly bring a portable fan if needed.
Double-Check Breakfast Options
If you prefer hot breakfast items, it's worth noting that some guests mentioned the absence of hot food options during breakfast.
Explore Nearby Attractions
The hotel's proximity to attractions like Antwerp Zoo and the shopping district makes it convenient for exploring the city on foot, allowing you to make the most of your visit without the need for a car.
Consider Noise Levels
While the hotel is centrally located, some guests reported issues with noise from the surroundings, so it's advisable to be prepared for potential street noise during your stay.
Be Aware of Maintenance Issues
Some guests encountered maintenance issues such as exposed wires and malfunctioning thermostats, so it's recommended to communicate any concerns to the staff for prompt resolution.
Location
De Keyserlei 59, Antwerp 2018
What's nearby
- Antwerp Central Station64 yd
- Antwerp Zoo273 yd
- Opera Antwerpen363 yd
- Rubenshaus0.5 mi
- Meir0.5 mi
- University of Antwerp0.6 mi
- Bourla Theatre0.6 mi
- House of Literature0.8 mi
- Museum Plantin-Moretus1 mi
- Antwerp City Centre1 mi
- Museum Aan de Stoom1 mi
- Atlantis Funparks1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Leonardo Hotel Antwerpen
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $107 |
Average price (weekend night) | $110 |
When to book a room at Leonardo Hotel Antwerpen
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Antwerp Deurne |
Distance to airport | 2.6 mi |
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