Guest reviews
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Solo
Overall Rating
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9.2 "Excellent breakfast."
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 7.1 "71% found therestaurant service to be one of the best ." -
8.3 "Food is delicious."8.9 "89%
loved the dining experience ." 7.1 "71%enjoyed the side dishes ." -
8.1 "Bar is amazing."
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8.0 "Location is great."8.6 "
Great parking , according to 86%." 9.2 "92% thoughtparking was inexpensive ." 7.9 "City centre within easy reach , said 79%." 10.0 "Near to public transport , according to 100%." -
6.6 "Internet is average."5.7 "57% thought the
wifi quality was ok ." -
6.5 "Average cleanliness."5.6 "56% thought the
cleanliness of the hotel was average ." 6.6 "Cleanliness of the bathroom was average , said 66%." -
5.2 "Average comfort."6.7 "
Beds were acceptable for 67%." -
5.2 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.6 "Cleanliness of the bathroom was average , said 66%." 5.0 "50% thought thekitchenette was ok ." -
3.7 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 7.3 "73% found therestaurant service to be one of the best ." -
9.0 "Excellent breakfast."
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8.3 "Location is great."8.7 "
Great parking , according to 87%." 9.1 "91% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." 7.5 "City centre within easy reach , said 75%." -
8.1 "Bar is amazing."
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7.5 "High value."
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6.6 "Internet is average."
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5.3 "Average comfort."6.8 "
Beds were acceptable for 68%." -
5.0 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.7 "Cleanliness of the bathroom was average , said 67%." -
4.9 "Bad amenities."5.0 "50% thought the
building was acceptable ." 0.4 "96%complained about the elevator ." -
3.4 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ."
Overall Rating
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9.0 "Excellent breakfast."
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8.6 "Great service."7.9 "79% said the
reception staff was great ." -
8.0 "Location is great."8.4 "
Great parking , according to 84%." 9.1 "91% thoughtparking was inexpensive ." 7.9 "City centre within easy reach , said 79%." -
7.9 "Good bar."
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7.4 "High value."
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6.7 "Pool is mediocre."
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6.7 "Average cleanliness."5.9 "59% thought the
cleanliness of the hotel was average ." -
5.3 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
4.6 "Not very comfortable."1.1 "89% thought it was
too noisy ." 0.8 "Air conditioning was criticized by 92%." -
4.1 "Vibe wasn't good."1.3 "87%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Excellent breakfast."
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8.9 "Great service."
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8.6 "Food is delicious."
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7.7 "Good location."8.4 "
Great parking , according to 84%." -
7.0 "High value."
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6.6 "Internet is average."
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5.2 "Rooms are ok."
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4.9 "Not very comfortable."1.4 "86% thought it was
too noisy ." -
4.1 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ."
Overall Rating
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9.0 "Excellent breakfast."
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8.7 "Great service."8.0 "80% said the
reception staff was great ." 8.2 "82% thought theservice was very professional ." -
8.3 "Bar is amazing."
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8.3 "Location is great."8.7 "
Great parking , according to 87%." 9.3 "93% thoughtparking was inexpensive ." -
7.6 "High value."
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6.4 "Average cleanliness."5.2 "52% thought the
cleanliness of the hotel was average ." 6.6 "Cleanliness of the bathroom was average , said 66%." -
5.9 "Internet is average."5.2 "52% thought the
wifi quality was ok ." -
4.9 "Bad amenities."5.0 "50% thought the
building was acceptable ." -
4.7 "Rooms are not good."0.6 "For 94%, the
rooms looked old ." 3.8 "62%complained about the bathroom ." 0.7 "93% thought they werepoorly maintained ." 1.5 "85% foundproblems with the furniture ." 0.8 "Air conditioning was criticized by 92%." 0.6 "94% hadproblems with the shower ." 2.2 "78% weredisappointed with the minibar ." -
3.2 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ."
Recent reviews
- All reviews
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- Neutral
- Negative
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4.8review from
Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.
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2.6review from
The location staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
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7.7review from
Excellent services
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4.7review from
The hotel serves good breakfast. The rooms are large and clean enough.Though the hotel is situated on the outskirts of Antwerpen it is rather easy to get to the centre of the city. Just a 5-minute walk and 5 minutes by tram and you are near the Central Station. I didn't like the cheating price policy of the hotel and I would never recommend it to anybody. I booked 2 rooms, each of them was 333 euro according to booking.com confirmation. So I was very much surprised on seeing the bill comprising 888 euro. The reception did not even appologise. Just printed a new right bill which was paid. On coming home I realized that they have withdrawn 884 euro from my account on the date of our arrival. The sum of 216 euro disappeared. A friend of mine paid the room cash on arrival. The hotel asked for a 60 euro deposit that should have been given back on departure. It wasn't due to some mistake of the receptionist. These constant money problems practically spoilt the most favourable impressions of the city.
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6.7review from
Breakfast The smell from the sink in the bathroom.
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7.3review from
The room was comfortable and clean. The staff was helpfule. The lobby had enough space. Small shop.
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8.0review from
The room was very clean and cosy. The hotel has a very central location.
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8.0review from
Having a nicebed in A'pen Breakfast, to crowdy at one moment
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4.8review from
coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)
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6.0review from
roomservice, parking, breakfastbuffet matras of the bed
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7.6review from
The breakfast buffet is fantastic.
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6.0review from
more than adaquate, look forward to future stays.
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4.8review from
Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.
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2.6review from
The location staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
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4.7review from
The hotel serves good breakfast. The rooms are large and clean enough.Though the hotel is situated on the outskirts of Antwerpen it is rather easy to get to the centre of the city. Just a 5-minute walk and 5 minutes by tram and you are near the Central Station. I didn't like the cheating price policy of the hotel and I would never recommend it to anybody. I booked 2 rooms, each of them was 333 euro according to booking.com confirmation. So I was very much surprised on seeing the bill comprising 888 euro. The reception did not even appologise. Just printed a new right bill which was paid. On coming home I realized that they have withdrawn 884 euro from my account on the date of our arrival. The sum of 216 euro disappeared. A friend of mine paid the room cash on arrival. The hotel asked for a 60 euro deposit that should have been given back on departure. It wasn't due to some mistake of the receptionist. These constant money problems practically spoilt the most favourable impressions of the city.
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4.8review from
coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)
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6.0review from
roomservice, parking, breakfastbuffet matras of the bed
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6.0review from
more than adaquate, look forward to future stays.
