Guest reviews
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Overall Rating
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9.6 "World class service."9.7 "97% found the
staff to be very friendly ." 9.8 "Management was excellent , said 98%." 9.5 "95% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." -
9.5 "Excellent breakfast."
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9.1 "Food is to die for."7.5 "
Yummy desserts , said 75%." 10.0 "100%enjoyed the side dishes ." -
8.4 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.2 "Nice rooms."7.7 "77% were
happy with the bathroom ." 8.2 "82% said thebeds were comfortable ." 8.4 "84% saidrooms were clean ." 8.5 "85%enjoyed the shower ." 9.5 "95% appreciated themodern rooms ." 9.0 "90% said thebathroom was clean ." -
3.3 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.6 "Management was excellent , said 96%." 9.4 "94% thought theservice was very professional ." -
9.5 "Excellent breakfast."
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9.0 "Food is to die for."
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7.7 "Good location."10.0 "100%
liked the proximity to sightseeing ." -
6.7 "Rooms are ok."5.2 "Only 52% thought the
air conditioning was adequate ." 5.8 "Only 58% thought thefurniture was functional ." -
3.6 "Internet is poor."
Overall Rating
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9.6 "World class service."9.7 "97% found the
staff to be very friendly ." 9.8 "Management was excellent , said 98%." -
9.3 "Excellent breakfast."
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9.1 "Food is to die for."
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8.5 "Location is great."10.0 "100%
liked the proximity to sightseeing ." -
7.3 "Nice rooms."7.8 "78% were
happy with the bathroom ." 8.0 "80% said thebeds were comfortable ." 8.3 "83% saidrooms were clean ." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.5 "World class service."9.5 "95% found the
staff to be very friendly ." -
9.5 "Excellent breakfast."
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8.6 "Location is great."
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7.3 "Nice rooms."7.5 "75% were
happy with the bathroom ." 8.2 "82% said thebeds were comfortable ." -
6.1 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
The location was great, it was close to everything. The staff were very helpful and we were able to print our train tickets in the lobby. The room was large and the beds comfortable. I really liked the bathroom, very clean and the shower was big for France. There were only stairs up to our room, I'm glad we did not have heavy suitcases.
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5.7review from
What did we like? I think the location was ok, and it had some pay and display parking right outside, where you could pay in the evening for a view hours in the morning, in case you want a relaxed awaikening with out a ticket. But you do have to shift the car by half eleven latest. After having stayed at the "Citéa La Bastide Du Roy René" in Aix this hotel did bring us immediately back down to earth! The room was tiny and cramped, it had no coffee making facilities and the window was also tiny, It felt like a partitioned of part of the hallway. When we tried to go to sleep it felt like the other guests where walking through our room, the headend of our bed was against the corridor right next to the door. It definetly would pay off to be last, if you want a good night sleep.The breakfast was nothing like in the brochure (promoting local produce) There was some proceced cheese and some cheap salamy available, no choice of cereal, it was very basic and not ideal for kids.
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7.3review from
Alain and Martine were lovely people, helpful and gracious. We will always remember our stay with great fondness.
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7.2review from
Very friendly and supportive staff. The rooms are spacious and comfortable. The only problem we've faced with is the shortage in parking places. But it is typical for any old city in Europe.
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8.0review from
A really nice, family-run hotel, in a great location in Arles. The room was spotless. The buffet breakfast was very good. Nothing.
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7.3review from
The owners were charming and extremely helpful. Parking is difficult.
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6.4review from
I liked the the hotel's central location and accessibility to the sites, as well as the proximity to the train station. I had several conversations with the owner, Alain, about my late arrival. He was very upset with me for e-mailing him, as opposed to calling him, about my change in schedule. I apologized to him several times, but he kept at me, and frankly, I started avoiding him to prevent new conversations about this transgression - this persistent browbeating detracted from an otherwise good experience.
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4.4review from
ground floor room poor mattress, no parking
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6.0review from
A building with a character and nice interior design Toilet was very small and it was not possible to close the door
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4.0review from
Nothing special to remember other than eggs available for breakfast Very difficult to find; website very unclear on distance from train station; cracked cups and plates; breakfast area too cramped; no cereal spoons supplied; cereal choice too sweet
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7.6review from
Very charming hotel and room. Very central location in the wonderful town of Arles. Ability to control the temperature in the room.
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9.7review from
The location was great, it was close to everything. The staff were very helpful and we were able to print our train tickets in the lobby. The room was large and the beds comfortable. I really liked the bathroom, very clean and the shower was big for France. There were only stairs up to our room, I'm glad we did not have heavy suitcases.
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8.0review from
A really nice, family-run hotel, in a great location in Arles. The room was spotless. The buffet breakfast was very good. Nothing.
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7.3review from
Alain and Martine were lovely people, helpful and gracious. We will always remember our stay with great fondness.
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7.2review from
Very friendly and supportive staff. The rooms are spacious and comfortable. The only problem we've faced with is the shortage in parking places. But it is typical for any old city in Europe.
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7.3review from
The owners were charming and extremely helpful. Parking is difficult.
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7.6review from
Very charming hotel and room. Very central location in the wonderful town of Arles. Ability to control the temperature in the room.
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5.7review from
What did we like? I think the location was ok, and it had some pay and display parking right outside, where you could pay in the evening for a view hours in the morning, in case you want a relaxed awaikening with out a ticket. But you do have to shift the car by half eleven latest. After having stayed at the "Citéa La Bastide Du Roy René" in Aix this hotel did bring us immediately back down to earth! The room was tiny and cramped, it had no coffee making facilities and the window was also tiny, It felt like a partitioned of part of the hallway. When we tried to go to sleep it felt like the other guests where walking through our room, the headend of our bed was against the corridor right next to the door. It definetly would pay off to be last, if you want a good night sleep.The breakfast was nothing like in the brochure (promoting local produce) There was some proceced cheese and some cheap salamy available, no choice of cereal, it was very basic and not ideal for kids.
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6.4review from
I liked the the hotel's central location and accessibility to the sites, as well as the proximity to the train station. I had several conversations with the owner, Alain, about my late arrival. He was very upset with me for e-mailing him, as opposed to calling him, about my change in schedule. I apologized to him several times, but he kept at me, and frankly, I started avoiding him to prevent new conversations about this transgression - this persistent browbeating detracted from an otherwise good experience.
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4.4review from
ground floor room poor mattress, no parking
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6.0review from
A building with a character and nice interior design Toilet was very small and it was not possible to close the door
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4.0review from
Nothing special to remember other than eggs available for breakfast Very difficult to find; website very unclear on distance from train station; cracked cups and plates; breakfast area too cramped; no cereal spoons supplied; cereal choice too sweet
