Front desk woman was rude twice once on the phone and once when we got there. Felt like I was bothering her to help is check in.
4 stars
DoubleTree by Hilton Washington DC - Crystal City
300 Army Navy Drive, Arlington, VA 22202-2891, United States
Arlington, VA
See location+1 703 416 4100Photos of DoubleTree by Hilton Washington DC - Crystal City
Overview
Guests looking for lodging right in the heart of downtown Washington DC will find that the DoubleTree by Hilton Washington DC – Crystal City, Arlington puts them right at the epicenter of the action. Just steps from some of the most famous historical landmarks in the country, along with dining and shopping, this hotel serves guests with or without transportation.
Featuring 627 smoke-free guestrooms, the DoubleTree by Hilton Washington DC – Crystal City, Arlington has a variety of rooms to meet the needs of travelers. Families in need of infant beds or cribs can request one, while adjoining/connected rooms are available if needed. Private bathrooms come standard in all rooms, as do premium television channels. Refrigerators are also included in all rooms. On-site, the front desk is open 24-hours, as is the fitness center and business center. Self-parking is available, while free WiFi is provided in the lobby. An airport shuttle transports guests for free to and from the Ronald Reagan National Airport, which is just one mile away.
Once outside of the hotel, guests can find a variety of things to do, all within close proximity to the DoubleTree by Hilton Washington DC. Lebanese Taverna restaurant is a 12-minute walk away and serves up Lebanese food, while Legal Sea Foods is a 15-minute walk away. Overall, there are 164 restaurants within less than one mile of the hotel. Famous landmarks and other things to do in the area include The Pentagon, The Fashion Center Mall at Pentagon City, Gravelly Point Park, and so much more.
Latest deals for DoubleTree by Hilton Washington DC - Crystal City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Washington DC - Crystal City
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
- Business center
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Cycling
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Balcony
Bedroom
- Sofa bed
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Washington DC - Crystal City
7.9
Good
2134 verified ratings
Wonderful
965
Very good
346
Good
296
Okay
160
Fair
143
Mediocre
64
Poor
160
Summary of reviews
Guests say
Guests appreciated the hotel's location and the excellent service provided by the staff. However, many were frustrated by the high parking fees, lack of included amenities like breakfast, and issues with room facilities. Cleanliness was noted positively, but some found the hotel outdated and in need of maintenance.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.9 out of 10
84 reviews
7.3 out of 10
23 reviews
All reviews
Pros (+) Comfortable bed and close to metro
Cons (-) I stayed on the 9th floor. The hallway floor was filthy with debris and needed cleaning badly. The staff at check in were busy chatting thereby causing needless delay. I won’t use the facility again.
Pros (+) Close to hop on bridges to D.C. and near Pentagon City for Metrorail.
Cons (-) Air conditioner in room very worked poorly. There was no exhaust fan in bathroom. Valuables safe was broke. View window of Washington D.C. in room had condensation all over it, which obstructed photos. Staff were short with us. Hotel convenience store, cafe, and parking were extremely overpriced. Hotel refused to count my stay for points with HHonors because I booked through third party, Hyatt Hot...
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Pros (+) I liked that the hotel was right across the street from the Pentagon where I was working. The amenities available at the hotel made it very convenient to get in and out of there. I was able to get in Uber to get into town but was also able to walk to the mall.
Cons (-) There was very little that I did not like about the hotel. They were a few aesthetic things that brought the quality down such as the door to the gym sticking and the water hammer experienced in my room when I took a shower.
Pros (+) this hotel was great for a Arlington national cemetery memorial service family stayed at this hotel in the lobby area provided a wonderful gathering place to be able to talk visit and just really really relax one of the greatest things is the shuttle service to the airport .you're also near a shopping facility that you can walk! it was just a part of a very special visit to Washington:)
Cons (-) The only complaint was when we got back to our room at about two in the afternoon then they had not made up the room so we had to wait although I asked one of the maids if she could do it she explained that one maid called in sick..and she immediately called supervisorb and got the room tidied up but other than that it was a great great great hotel.
Pros (+) Facility was nice.
Cons (-) Not knowing about the parking cost.
Pros (+) Friendly staff, clean and comfortable room.
Cons (-) Temperature of the indoor pool.
Pros (+) Convenient location. Entire staff (front desk housekeeping, transportation, etc) is excellent!
Cons (-) Dang room keys can be a pain at times lol
Cons (-) I had to pay an extra $30.00 per night for parking. I was mad about this extra cost added to my bill. I was mad. Talked to the manager and they said they cannot fo anything about because o booked through your website. I will not be staying at another Double Tree in the future or using your website to book another hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at the DoubleTree by Hilton Washington DC - Crystal City is in September, while the low season is in August.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are nice and clean, and some have described them as very comfortable.
Is parking readily available at the hotel?
While some guests have found the parking situation to be congested and expensive, the hotel does offer self-parking and a free airport shuttle service.
What can guests expect from the hotel's food quality?
Guests have praised the food at the hotel's Skydome restaurant, while some have suggested improvements for the breakfast menu in the cafe.
How is the cleanliness and customer service at the hotel?
Guests have appreciated the cleanliness of the hotel, with some describing it as spotless. The staff have been commended for being friendly, helpful, and exceptional.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Guests recommend requesting a room with a balcony facing the airport for an amazing view.
Consider Nearby Dining Options
Lebanese Taverna and Legal Sea Foods are within walking distance, offering convenient dining choices.
Be Mindful of Parking
Several guests mentioned challenges with parking, including difficulty finding the garage and high parking fees, so it's advisable to plan for this in advance.
Utilize the Free Airport Shuttle
Take advantage of the free airport shuttle service to and from Ronald Reagan National Airport, which is just a mile away.
Check Room Amenities
Ensure that your room includes a refrigerator, as this is a standard amenity in all rooms.
Be Aware of Additional Charges
Some guests noted extra charges for parking and microwaves, so it's recommended to clarify these details before arrival.
Explore the Surrounding Area
The hotel's proximity to The Pentagon, Gravelly Point Park, and other landmarks makes it an ideal base for sightseeing and exploration.
Consider Room Selection for Families
Families needing infant beds or cribs can request them, and adjoining/connected rooms are available if needed.
Take Advantage of On-Site Facilities
The 24-hour fitness center and business center provide convenient amenities for guests.
Check for Balcony Access
If you value outdoor space, consider confirming balcony access when booking your room.
Location
300 Army Navy Drive, Arlington, VA 22202-2891
What's nearby
- Drug Enforcement Administration Museum0.3 mi
- The Pentagon0.5 mi
- Fort Runyon0.6 mi
- National 9/11 Pentagon Memorial0.6 mi
- Fort Jackson Virginia0.8 mi
- United States Air Force Memorial0.8 mi
- Abingdon Plantation1 mi
- Arlington Farms1.2 mi
- Arlington National Cemetery1.4 mi
- Tomb of the Unknown Soldier1.5 mi
- Women in Military Service for America Memorial1.5 mi
- John F. Kennedy Eternal Flame1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Washington DC - Crystal City
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $398 |
Average price (weekend night) | $218 |
When to book a room at DoubleTree by Hilton Washington DC - Crystal City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Washington DC - Crystal City
FAQs when booking at DoubleTree by Hilton Washington DC - Crystal City
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 1.2 mi |