Recent Reviews
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5.6
Pros: The staff was good. Pick up and drop off was easy.
Cons: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.
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4.4
Pros: The drop-off was fast. The guy giving us the car in Washington was kind.
Cons: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.
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10.0
Pros: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him
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8.4
Pros: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.
Cons: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.
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8.4
Pros: Very friendly and helpful staff. Checking out and returning we’re super efficient.
Cons: Car was not clean. Food crumbs on front console.
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4.0
Cons: Better selection. The cars I reserved didn’t match what I got. I had to ask for the bunds I even tho it still wasn’t what I rented. They wanted to give me a Sentra or a versa but that was not the class I rented. The cars all smelled like smoke
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10.0
Pros: Alamo runs a customer friendly and responsive operation. Rental process was efficient and clear.
Cons: Nothing. The attendant gave me the pick of vehicles available in the class I'd rented and the vehicle was clean, full of gas, and well maintained.
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10.0
Pros: Staff helpful at both ends.
Cons: Make sure window washers work. Hose was disconnected.
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10.0
Pros: Drop off was very efficient and the clerk was delightful
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10.0
Pros: I’ve used the other major’s rentals across the hall at DCA and they almost always have problems no matter check in or return side Alamo was top shelf throughout
Cons: Nothing.
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10.0
Pros: Really nice
Cons: If the pick up and drop off had been in my neighbor but can’t have everything
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10.0
Overall 9, I would say!
Pros: Liked that it was easy to fix an over billing at the spot, no arguments or slickness and the manager was amazingly helpful on every level. This was at DCA outside D.C., right in the garage. I wish I could remember his name.
Cons: When I arrived at DCA, the fellow tried to bait and switch and was insisting I was going to have to pay more for some odd reason. But then he came around quite nicely. Good car. Ant the fellow in the car getting area was excellent also. His name began with an "E". Very helpful.
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10.0
Pros: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him
review from
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10.0
Pros: Alamo runs a customer friendly and responsive operation. Rental process was efficient and clear.
Cons: Nothing. The attendant gave me the pick of vehicles available in the class I'd rented and the vehicle was clean, full of gas, and well maintained.
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10.0
Pros: Staff helpful at both ends.
Cons: Make sure window washers work. Hose was disconnected.
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10.0
Pros: Drop off was very efficient and the clerk was delightful
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10.0
Pros: I’ve used the other major’s rentals across the hall at DCA and they almost always have problems no matter check in or return side Alamo was top shelf throughout
Cons: Nothing.
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10.0
Pros: Really nice
Cons: If the pick up and drop off had been in my neighbor but can’t have everything
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10.0
Overall 9, I would say!
Pros: Liked that it was easy to fix an over billing at the spot, no arguments or slickness and the manager was amazingly helpful on every level. This was at DCA outside D.C., right in the garage. I wish I could remember his name.
Cons: When I arrived at DCA, the fellow tried to bait and switch and was insisting I was going to have to pay more for some odd reason. But then he came around quite nicely. Good car. Ant the fellow in the car getting area was excellent also. His name began with an "E". Very helpful.
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8.4
Pros: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.
Cons: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.
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8.4
Pros: Very friendly and helpful staff. Checking out and returning we’re super efficient.
Cons: Car was not clean. Food crumbs on front console.
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5.6
Pros: The staff was good. Pick up and drop off was easy.
Cons: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.
review from
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4.4
Pros: The drop-off was fast. The guy giving us the car in Washington was kind.
Cons: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.
review from
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4.0
Cons: Better selection. The cars I reserved didn’t match what I got. I had to ask for the bunds I even tho it still wasn’t what I rented. They wanted to give me a Sentra or a versa but that was not the class I rented. The cars all smelled like smoke
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