Arosa hotels

Pros: Very helpful and kind staff. Excellent breakfast.

Pros: Their mantra was ‘arrive as guests, leave as friends’ and they certainly treat you like that. Wonderful experience!!

Cons: No hair conditioner in the room, but nothing else to dislike

Pros: Everything! Well run, staff couldn't do enough for us, facilities excellent. It was a totally relaxing stay.

Pros: We liked everything, very relaxing experience in many ways. Staff was extremely helpful and professional.

Pros: Everything!

Cons: Nothing!

Pros: This is a family run hotel and we felt very warmly welcomed every time we returned from our days out. The staff were always willing to help and advise and that made our stay that much nicer.

Pros: Love the ambiance , the kind staff and the quality of the decoration .

Cons: Nothing

Pros: Fantastic. Had the vest time here over Christmas! Really arrived as a stranger and left as a friend. Was just the best experience ever. Thanks to all the staff and especially Matthias for making each day just perfect! Would love to return any day!!

Cons: No bad reviews

Pros: All the facilities of the hotel are absolutely great. We enjoyed our corner room with a beautiful view of both the lake and the mountain (the view is breathtaking and is definitely a highlight, the hotel is so close to the mountains). The room had a big TV which was connected to a loudspeaker in the bathroom, so you could enjoy listening to the music while taking a shower, there was also a nice retro-style record player with some old records. The fridge in the room had nice local soft drinks which were free of charge which was very nice. The swimming pool and sauna areas are great, we used it a couple of times, this time of the year it was really quiet and we enjoyed almost a private swimming pool. The restaurant has good food (we also had one dinner there aside of breakfasts), it's definitely worth to dine there at least once if you're staying. The food variety during breakfast is pretty much standard, but the products are of a high quality, they also serve great poached eggs with spinach. Overall, the hotel is very nicely designed and we would definitely come back once the occasion comes.

Cons: The hotel only offers ironing as a paid service, there is no way to iron your clothes aside this option.

Pros: It was absolutely joyful, comfortable stay at this hotel. Truly speaking, nothing disappointed us. We will surely come back to this hotel for another short holiday. Thank you for your kindness and great service.

Pros: nice design and warm athmosphere in the hotel, very friendly staff, nice food in the restaurant. room was very spaciouse and nicely decorated. spa area is clean and nice as well with different options to relax or being active in the gym area. we really liked that in arosa it seems you get the travel card for the gondolas, bus etc. included as of one night stay this was a very positive surprise to learn that this is included in the price. overall a great stay!

Cons: maybe selection for breakfast could have a little more variation. our balcony was directly attached next to the staircase so people using the stairs have a full view into the balcony hence we would have enjoyed some more privacy to really feel comfortable to use the balcony. Also one minor thing was that there was a welcome note in the room that was adressing myself as Ms und my Partner as Mr. given that my Partner is female as well this was quite iritating especially because then also the bathrobe for the spa was one male size and one female size etc. it was not a big deal but if the hotel wants to improve on their inclusiveness of LGBTQI guests they might want to be more considerate on how to adress their guests.

Pros: Everything- fantastic place

Pros: The hotel was extremely comfortable, the staff were fabulous and looked after us so well. It was an excellent stay and we would recommend this hotel for its location and comfort

Cons: Maybe the menu in the restaurant wasn't exciting enough. We ate once and it was good food but having chosen once there wasn't enough choice to tempt me back

Pros: Absolutely amazing place! Great stuff! Words can’t describe good enough how special this hotel is. We absolutely love this place and will be staying again and again!

Cons: Just perfect from the moment we walked, we didn’t like that we had to leave.

Pros: Beautiful location, amazing views, very nice staff

Cons: Pool not warm enough, pricey but, it is Switzerland and it is a 5 star hotel so to be expected.

Pros: Amazing view from our room, very clean hotel/rooms, very good breakfast, great location. Staff care was on extremely high level - never seen something like that.

Cons: -

Cons: All was amazing ! Helpful stuff nice location and hotel is tops !

Pros: Amazing Spa, one of the best massages I have had, friendly and professional personnel, great food in the restaurants as well as the breakfast, beds so comfortable you don’t want to get up in the morning, nothing negative to say about this property- they even provided a ‘fat boy’ doggie bed, treats, poop bags, blanket and placemat with food bowl for our pup!

Pros: The hotel and the hotel staff were amazing. Thank you very much for making our stay great. The room was large, clean and comfy and the hotel facilities are outstanding. The spa and spa facilities are outstanding. The breakfast was great and all staff behaved exemplary. This is how a 5 star hotel should. Thank you to the staff and congratulations to the staff and management for how this hotel is run.

Cons: I think the drive up to Arosa from Chur is difficult. Better have an automatic all wheel drive vehicle, especially in the winter and be prepared for very steep turns (this is more like an advice for people and not related to the quality of the hotel). The hotel has great cars than can pick you up from Arosa and bring you to the hotel, free of charge.

Pros: The mountain cable car.

Cons: The temperature of the spa is a bit cold comparing other spa in Switzerland.

Pros: Very friendly and hospitalble staff, great views of the mountains and very nice hotel with large rooms and excellent decor

Cons: Shower is a bit low if you are tall

Pros: energetic & friendly host welcomed us and provided a good explanation of the facilities

Pros: After an intense drive we arrived in Arosa, or rather Innerarosa. Somewhat located further away from Arosa's center we had a warm welcome. From the hotel you can easily start hikes or simply use the Arosa card to do fun stuff, which is absolutely great! Good breakfast (local products, great mountain views) is served.

Cons: We stayed in the 'budget room', which was actually far from being budget, though had its - private - bathroom located somewhere down the corridor. This was somewhat impractical, yet very clean and known upfront.

Pros: The place is right at the foot of mountain so going for a hike is super easy and the view is breath taking.

Cons: The service is praised a lot on the reviews and yes it was nice in way they smile a lot and organised us a meal even when we arrived very late. I would still say this is a nice place for very rich people but if you travel with a budget I don't recommend to go here. This feeling came from their habit of not telling the prices of food. For example we agreed on phone for a simple pasta dish. Only when we check out we found out it was a 40€ pasta! Or when we had their 50€ dinner menu they came to offer extra dishes in between without telling the price and when I did ask, it created uncomfortable situation like I had asked something forbidden. Also I constantly felt, that the more you spend, the better service you get. So if money doesn't matter for you, go for it, if it does, you will feel more welcome and relaxed elsewhere.

Pros: Great staff and fine hotel......very helpful and comfortable

Cons: Nothing

Pros: I rarely had the pleasure of staying in a place as enjoyable and charming as Hotel Stoffel - a real treasure! And we loved meeting the Leo, the dog of the house as well! Everything was absolutely wonderful.

Pros: Everything

Cons: Nothing

Pros: Perfect location, 5 mins walk from the ski lift and train station. A cute traditional hotel that was impeccably clean and friendly. We loved it.

Cons: Nothing

Pros: Everything about the food, view, hotel and the people operating it. The Schmid family does outstanding job, just like a fine swiss watch. Highly recommended if you want a cozy swiss chalet experience with a reasonable price.

Cons: The Spa was not running during the off- peak period.

Pros: staff very friendly

Cons: spa: too small for me

Pros: We come there for a relaxing in weekend and we had one of the best weekend. The hotel is very clean, the dinner was great and the hospitality was also good. We are considering to come back thrrr again during the winter time.

Pros: The gluten free breakfast options were terrific. Very friendly staff and more than happy to accomodate.

Pros: We got an upgrade to a room with a balcony, with a beautiful view to the mountains. That was very nice and we really appreciated. The restaurant has different dinners throughout the week. We had the Chinese Fondue on Saturday. It was a lot of food, for a fair price for the region. The "Edelweiss" linens were a nice touch for Alps lovers. Location is perfect, bus nearby to the lifts.

Cons: I found it pricey, even for Switzerland. I had the feeling they are rushing you at the restaurant - service was OK, but we arrived a bit later for dinner and breakfast and they were already taking everything as soon as we got our food. I understand that in Switzerland people are "early birds", but we prefer to relax, take our time and enjoy - it's holidays afterall.

Pros: Very gentle staff. Very clean rooms, nice breakfast. Good location.

Cons: The bathroom was very small, no place to put our things.. but very clean.

Pros: This is a great value and the staff is splendid. They made sure to guide us on hikes and restaurants that made sense for the family. The Fairytale apartment was a fun twist for the kids. The place is clean, inviting, and spacious. Great breakfast. Easy walk to town. Parking lots are close after you drive up and take out your luggage. Highly recommend!

Pros: Friendly staff, delicious breakfast, well equipped and comfortable rooms. Home Hotel is on the main bus route through town, easy to get to and from.

Cons: Nothing!

Pros: We stayed in the Lifestyle suite which was spacious and very well equipped, including a full kitchen with all the utensils needed to cook dinner. The staff were very friendly and breakfast was lovely.

Cons: We booked the Lifestyle Suite for three people and thought there would be a pull-out couch but it was actually a cot. It was comfortable, but slightly unexpected.

Pros: Great Hotel with super friendly and helpful staff. Rooms are modern with cool decor, comfy beds and modern bathrooms. Breakfast was excellent as is the Restaurant and meals, always a good sign when the locals eat there. Close to cable car, ski lift shops and train station. Enough parking space. I can honestly say it was better than we expected.

Cons: Nothing, would recommend the Hotel to anyone!

Pros: Big room and very near train station (about a minute walking distance)

Pros: the hotel stuff is efficient and super professional. we needed some guidance on renting ski equipment and routes for hiking and the hotel managers were so helpful. I couldn't ask for a better experience. Also, the hotel is right on the slope, with a rental store attached, the train station 3 min walk away. It's ideal.

Cons: too bad there's no spa, but it's not a big deal.

Pros: Among other very good things, the bed was really comfortable.

Pros: Great location close to the station, ski hire and chair lift. Very friendly staff. Hotel restaurant was great as well.

Cons: Breakfast options were a little limited although what was there was very nice.

Pros: Location and Atmosphere

Cons: Quite expensive

Pros: Very friendly, attentive, professional staff in all areas of hotel. Couldn't have been more helpful. Lovely bar, lounge, restaurant areas. Awesome location, next to slopes and lifts.

Cons: Pool and Jacuzzi could be a bit warmer.

Pros: Facilities and friendly staff, plus Amarone by the glass what more do you need, thanks!

Cons: Was all very good

Pros: Great breakfast buffet. Evening meals exceeded our expectation. Good location not far from ski lift. Owners were very friendly and helpful with local information, arranging ski passes, taxi etc. etc. Staff were friendly and the rooms, dining areas and bathrooms were very clean.

Pros: Everything was perfekt...the wonderful Panorama from the Restaurant to the Mountains something unique and breathtaking

Pros: Excellent host, very personal - owner's daughter helped me to clean the surprise snow off the car we experienced on Sep 8th 2019. Great breakfast with a superb view of the mountains, overall good value, would come again, highly recommend especially if you are looking for the "personal touch".

Pros: Friendly staff, comfortable bed. The sauna was a great way to finish a day of hiking (note: you need to request it an hour in advance). The owner/manager passed through all tables during breakfast to verify that clients were satisfied.

Cons: There is no fridge in the room.

Pros: The whole team of Hotel Hohe Promenade were excellent hosts at all times. Fulfilling customers every wish and request. The public area, rooms, bathrooms were of recent decoration and very good taste in a contemporary styling with a touch of local materials. Warm colors and ambience in shades of beiges, warm grey and some natural wood features. Everything was absolutely clean, nice and tidy. We appreciated little things like the hand sanitizer station at the entrance to the dining room. I never made the fabulous experience before, that our car was cleared from heavy snow in the parking without even asking for. This is indeed what I call "going the extra mile". Thank you very much for having us in your Winter Wonderland Arosa. Beat & Hannarong Christ, Zürich.

Pros: A very familiar atmosphere. You feel right at home. Excellent food and very friendly and courteous staff. You are not just a number but a personal guest of the host. Most of the guests I've talked to are regular customers and I can say with certainty that I belong to them now.

Cons: There could be more parking for cars. The few places in front of the hotel are always occupied and you have to park your car in a public car park which is a lot more expensive. But I can not blame the hotel operator as there is simply no room left for more parking.

Pros: We can recommend a delightful Italian restaurant in the town who welcome dogs with open arms!

Cons: I think there needs to be more clarification on what pet friendly means. If your dog is happy to stay in the hotel room with his hotel-provided bowl, paws wipe and treats then this could be the place for you. Ours suffers separation anxiety and as responsible tourists we don't leave him to whimper, bark or claw at the door. Other than that he is a beautifully behaved and well travelled toy poodle and our touring 3 and 4 week hotel experiences across Europe over the 4 years of his life have been excellent as we always book dog friendly hotels accepting that he will not always be welcome in the hotel restaurant, but when that is the case, a table will be set aside for breakfast, usually in the bar. This was to be an exception. When I was instructed not to enter the empty bar with the dog by the barman, and told " a small breakfast " could be delivered to our room as "putting a table in another room would turn that room into a dining room" by the hotel owner, my husband and I didn't exactly feel welcome . Further discussion with the owner revealed that he signed the hotel up as "dogs allowed" although he did say dogs are allowed in the bar, so there appeared to be some miscommunication between hotel policy and staff. Next morning, as we paid the bill, after my husband had breakfasted alone in the dining room whilst I walked the pooch, we were told a table had been laid up for us outside of the dining room area but by that time we were leaving.

Pros: We had a corner suite with balcony, all around us stunning views on the Alps. As soon as they heard we were vegan, they bought almond milk for our cappuccinos and the chefs especially prepared us vegan 3 course meals. They offered free charging for our Tesla. The rooms come with free roaming of most of the Arosa’s facilities, including the cable cars up to the mountains.

Cons: -

Pros: We liked everything about this hotel. It is run by a family and you are made to feel very welcome. All the staff are extremely helpful. We celebrated a special anniversary during our stay and the hotel made it very memorable for us. Thank you to everyone.

Pros: The very cosy and mountain like decoration, the very nice staff, the comfort of the bed, the very good breakfast, the bus to the ski lifts, the wellness center that was very relaxing with an outdoor sauna with windows on the snow

Cons: We had a suite but the « salon » part was a bit limited (not that confortable) and there was a fire place with no fire. Also bathroom furniture could have been more generous. Finally water should be available for free all time, not only at the arrival

Pros: Very friendly and efficient staff

Pros: A property full of tradition and great Swiss hospitality, warm and personal at its best. The spa and relaxation area was just great! Will definitely come back

Pros: breakfast and dinner were marvelous. Life piano music and great wines . fine gastronomic disches from and bright cook. very friendly and professional staff 10/10

Pros: Very pleased with this hotel. Perfect for couples. Very clean and cosy with a Beautiful view of the mountains.

Pros: Very friendly family run hotel. Near ski lifts, ski school and places to eat. Nice breakfasts and evening meals snacks in the stubli. The Arosa Sunna IPA and the Roteli cherry schnaps are highly recomended!

Pros: Good breakfast

Cons: Wifi requires a code per device you use. We got two codes of which one didn't work. Getting a new code was a challenge and worth a discussion instead of a friendly conversation. Being seated at the breakfast table and then moved again was also quite special. Rooms are noisy. Locationwise is quite far out of the centrum. There is a bus which cost you 3 CFH at night, free during the day. The ski slopes/lift are in walking distance.

Pros: Breakfast was excellent with the best Swiss products...the hospitality of Yan , Alesia and Alexandra was very heartwarming and efficient. Arosa really uplifts your spirit, your cardiac health, and mental alertness giving you a genuine time and space for overall wellness.

Cons: Nothing to be sorry about.

Pros: Convenient location, very friendly and welcoming staff, clean room, plenty of hot water! English was not a problem and we also got arosa card - all was perfect. We enjoyed our stay there. Thank you!

Cons: Room is clean and well kept, but feels a bit outdated. It fits though with overall hotel atmosphere. So it is not really a complaint as everything worked fine and room feels bigger than expected.

Pros: Staff was great :)

Cons: Due to feast outside in the main street, the first part of the night was very noisy outside

Pros: Very good staff!! Everybody very helpful for everything we needed. Very nice, cosy rooms and top location!

Pros: Staff was very friendly. Breakfast was great

Cons: Room was not so well ventilated but he windows could be opened to air the room.

Pros: Exceptional service. All of the staff were friendly and attentive. The food was outstanding. We had dinner in the restaurant each evening and it was all wonderful. The bar is very cosy with a lovely alpine atmosphere. There is a bus stop just near the hotel which goes to the station and mountain lifts. Also, it is only a 10 minute walk to the rail station.

Cons: The only very small irritation was the pillows in our room. They need renewing but I am sure that if we had taken the trouble to point it out to the staff they would have changed them for us.

Pros: Everything. Amazing employees, perfect location, spotles room.

Pros: Very friendly and efficient staff

Pros: Amazing staff, spacious rooms, great breakfast. Also, the dinner options are very yummy! Definitely one to recommend for a stay in beautiful Arosa!

Pros: Réception service was very nice, my room was prepared for me when I checked in around 10:30 A. M. The dinner I had at the hotel restaurant (2018 Michelin ) was so surprising and wonderful! The sauna with the nice mountain view, I enjoyed there very much

Cons: No

Pros: Fantastic and very accomodating - the staff let me check in early, and stay and work a while post check-out. Room was very comfortable and good value for the price.

Pros: breackfast and location!

Pros: Location. Newly refurbished rooms. Spacious. Wonderful mountain view. Good breakfast. Relaxed environment. Friendly staff

Cons: Nothin of note

Pros: The location of this hotel, in the mountains, is a big plus for nature lovers, The building itself is pretty old (it is close to a centruy old, I believe), and the wooden structure is good for some (if you want an authentic vacation) and not so good for others (if you want a luxurious hotel stay). The staff were very kind and accomodating, and personally it was a pleasure to stay here with my family.

Pros: Very good value for money.Close to Skilift and bus stop, location is great (although it is ~2km walk from the center - but for me it was a plus), quiet and nice views to the lake

Cons: None

Pros: The staff is very friendly!

Pros: Lovely friendly hotel. Warm, cosy with a welcoming atmosphere and excellent restaurant.

Pros: Location and very friendly and helpful staff

Cons: I liked everything

Pros: Very clean, nice food at restaurant, bathroom big enough

Cons: Price

Pros: Good breakfast and service.

Pros: Beautiful, peaceful location, with cow bells in the distance. Clean and comfortable.

Cons: room Price was too expensive for the accommodation provided and dinner too pricey for what we received.

Pros: Fantastic restaurant and cleaning service. Cosy ambiance and great that ski passes are included in the rate. Great food, good facilities and super convenient that the shuttle brings you to the piste.

Cons: We were a large group and check-in and check-out was a bit of a hassle as they got confused quickly. With large groups they prefer if you book with them directly. Check-out was not possible early in the morning even though we had to make our train.

Pros: Great dining hall and lounge great pool very comfortable room

Pros: Really nice hotel, good location, good breakfast served- over all really happy

Cons: Sofa bed was not very comfortable, would have prefered a double bed instead

Pros: - Very friendly staff at reception - Good quality food during the breakfast - Wellness facilities are good

Cons: - Restaurant Staff (manager) - Dog was not allowed in the Restaurant

Pros: The facilities and service for children were excellent. A staffed activity room was on hand through meal times and evenings, and the facilities on site included go karts, trampolines, tennis and football, pool, and craft activities. Service was excellent in every area, and particularly in the restaurants

Cons: Some of the room fixtures were a little dated

Pros: Family run hotel with great facilities. The spa facilities and pool were excellent. Splash time for young children clearly stated in the pool area. (4.30 pm - 6.00pm) Relaxation room and the view of the alps was breathtaking. Nice touch to have herbal tea served while relaxing. Additional bonus was the complimentary transport to and from the train and ski station. The upgraded rooms are very nice, and one of our party struck luck with Room 535, what a view!

Cons: The hotel is just off the main road and less than a 10 minute walk to the main Gondola station. The public path wasn't cleared of ice and you had to be very careful when taking the short cut up to the main road.

Pros: Great staff, great food, great wellness centre and all round a great place to stay when in Arosa

Cons: Nothing...