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Decent room, good value Meal, pleasant staff, good value
First class breakfast Evening meal was poor quality
Friendliness of the staff, quality of the food Excessive noise of the Bedroom doors on closing
The room was very clean and tidy and had a great decor.
A very clean and comfortable room, nice to see for once that hot water and plenty of when needed, comfortable bed and a modern flat screen TV!. Free Wi Fi in the bar area . Very comfortable stay.
It was central to were we wanted to be
The staff were wonderful and the food was absolutely fantastic.
Clean, well decorated with friendly and efficient staff.
Facilities we used were good. Staff friendly Breakfast could have been better. Virtually no fresh fruit. Hot selection not very hot
Friendly staff, lovely food! Easy to get to with good parking. Slightly noisy in the morning with kitchen staff working just below window but nothing to moan about.
Excellent all round service and facilities
Comfort of Room
Room was absolutely amazing, decor was well thought out! Staff were friendly, would highly recommend. Nothing to complain about, hotel was perfect
The hotel was a delight... wonderfully luxurious bedrooms, with lovely little touches like dressing downs and slippers and chocolates on your pillows each evening. Everywhere was spotlessly clean, in particular the pool and sauna area, and the staff were the perfect combination of friendly and professional. The food available in the restaurant was a "foodies" dream - a real culinary experience - and not too expensive considering the sumptuous surroundings. Breakfast was included in the room rate, and the usual offerings were available, but in addition you could have far more opulent dishes such as smoked salmon - again, wonderful! In all, we very much enjoyed our stay and were most disappointed to be going home! I will most definitely be returning! The only possible negative (and it really is rather down to personal taste) is the heat of the bedrooms. Even without the radiators on, and with the windows open, it felt warm... so although I would not let this put you off, only pack light weight pajamas!
This was our second visit to your establishment and like the first visit everything was perfect. The staff, food and environment was just perfect,and we shall be back.
The staff were friendly and accomodating and made the stay very enjoyable Too short!
Comfort, friendliness, service and overall value for money No
Very friendly and welcoming staff nothing
Lovely rooms and the restaurant was fantastic. Pillows were a little hard for my personal taste.
The staff were personally delightful but very obviously badly trained - a management problem, I suggest.
Peaceful , Comfortable, Friendly With pleanty of facilities in-room Bath / Shower No hand rail not easy to get out of bath/ shower
Position of hotel - has views from along the road Food was apalling - evening meal partly overcooked partly undercooked/ Breakfast largely innedible/ room on noisy main road and very expensive for only adequate facility/
Pleasant staff and resonable food Outside a looks a bit scruffy, my room (6) was overhanging the main London Rd and roadworks traffic lights were just across the from my room, however secondary double glassing ensured a peaceful night.
Personnel was charming and very helpful The bed was too small and the mattress was too hard. Flushing the loo was a complicated affair which took 2 to 3 trials. To sum up the hotel was presented as a 4 star but deserved only 2.
staff were very helpful and friendly bedroom did not have on suite, food not that brilliant
Afriendly homely hotel and my vegetarian meal was excellent, with a lovely outside dining area.
Waitress None - though food was not as good as I thought it might be.
Initial presenation very good, food very good. Overall clenliness good. Location good for us as we needed to be near Petworth Ceiling over bath needed attention, looked very scappy. Also not good for the elderly with poor eyesight as there aremany small steps. Brochure states that tea/coffe available all day but we had to wait until 1600 hrs before the staff came on
Friendly staff & good food.Character of building& views over countryside.