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First class breakfast Evening meal was poor quality
Clean, well decorated with friendly and efficient staff.
It was central to were we wanted to be
Friendliness of the staff, quality of the food Excessive noise of the Bedroom doors on closing
The room was very clean and tidy and had a great decor.
Facilities we used were good. Staff friendly Breakfast could have been better. Virtually no fresh fruit. Hot selection not very hot
The staff were wonderful and the food was absolutely fantastic.
A very clean and comfortable room, nice to see for once that hot water and plenty of when needed, comfortable bed and a modern flat screen TV!. Free Wi Fi in the bar area . Very comfortable stay.
Friendly staff, lovely food! Easy to get to with good parking. Slightly noisy in the morning with kitchen staff working just below window but nothing to moan about.
Decent room, good value Meal, pleasant staff, good value
Room was absolutely amazing, decor was well thought out! Staff were friendly, would highly recommend. Nothing to complain about, hotel was perfect
Very friendly and welcoming staff nothing
Lovely rooms and the restaurant was fantastic. Pillows were a little hard for my personal taste.
This was our second visit to your establishment and like the first visit everything was perfect. The staff, food and environment was just perfect,and we shall be back.
Comfort, friendliness, service and overall value for money No
The staff were friendly and accomodating and made the stay very enjoyable Too short!
The staff were personally delightful but very obviously badly trained - a management problem, I suggest.
Comfort of Room
The hotel was a delight... wonderfully luxurious bedrooms, with lovely little touches like dressing downs and slippers and chocolates on your pillows each evening. Everywhere was spotlessly clean, in particular the pool and sauna area, and the staff were the perfect combination of friendly and professional. The food available in the restaurant was a "foodies" dream - a real culinary experience - and not too expensive considering the sumptuous surroundings. Breakfast was included in the room rate, and the usual offerings were available, but in addition you could have far more opulent dishes such as smoked salmon - again, wonderful! In all, we very much enjoyed our stay and were most disappointed to be going home! I will most definitely be returning! The only possible negative (and it really is rather down to personal taste) is the heat of the bedrooms. Even without the radiators on, and with the windows open, it felt warm... so although I would not let this put you off, only pack light weight pajamas!
Excellent all round service and facilities
Friendly staff & good food.Character of building& views over countryside.
Pleasant staff and resonable food Outside a looks a bit scruffy, my room (6) was overhanging the main London Rd and roadworks traffic lights were just across the from my room, however secondary double glassing ensured a peaceful night.
Position of hotel - has views from along the road Food was apalling - evening meal partly overcooked partly undercooked/ Breakfast largely innedible/ room on noisy main road and very expensive for only adequate facility/
Initial presenation very good, food very good. Overall clenliness good. Location good for us as we needed to be near Petworth Ceiling over bath needed attention, looked very scappy. Also not good for the elderly with poor eyesight as there aremany small steps. Brochure states that tea/coffe available all day but we had to wait until 1600 hrs before the staff came on
Personnel was charming and very helpful The bed was too small and the mattress was too hard. Flushing the loo was a complicated affair which took 2 to 3 trials. To sum up the hotel was presented as a 4 star but deserved only 2.
Waitress None - though food was not as good as I thought it might be.
Afriendly homely hotel and my vegetarian meal was excellent, with a lovely outside dining area.
staff were very helpful and friendly bedroom did not have on suite, food not that brilliant
Peaceful , Comfortable, Friendly With pleanty of facilities in-room Bath / Shower No hand rail not easy to get out of bath/ shower