Arzúa Hotels

Location - I needed something for an overnight near the airport and this was perfect. Internet in room did not work, tub drain was clogged.

We arrived at the airport in Santiago late and needed a place to sleep. Ruta Jacobea fit the bill. Pleasant staff. Good coffee at breakfast! We would like to have been able to buy water at the hotel to take with us. Maybe a slot machine would solve this problem.

the friendly staff rooms were quite noisy, no soundproofing

The hotel is not staffed during the day. You need to go via the bar in the front. The hotel and bar are separate buildings. The room was basic but clean and modern. Though no english channels on the TV! The reason I stayed here was because it was near the local airport and was very reasonable. The bar in the front was nice and the staff were friendly but limited english!

Staff were courteuos and very friendly.

Welcome extended by staff, both at reception desk level and in the bar at breakfast time. Accurate info about public transport. Nothing as such. The only negative point : excessive noise in restaurant at dinner time. I am used to it in Spain and it doesn't usually affect me. But, here, the number of people talking loud, the small size of the room and lack of isolation on the walls made it a rather unpleasant experience.