Pros (+) Location and bed
Cons (-) We were put in the room on the main level right by the elevator so it was extremely noisy
3 stars
Four Points by Sheraton Asheville Downtown
Photos of Four Points by Sheraton Asheville Downtown
Overview
Situated 15 minutes away from the Asheville Regional Airport, Four Points by Sheraton Asheville Downtown provides comfortable accommodation for guests. It features 150 smoke-free rooms spread over 5 floors. The rooms offer amenities such as air conditioning, coffeemakers, alarm clocks, ironing facilities, hair dryers, free designer toiletries, and flat-screen TVs with satellite channels. Upgraded suites come with added living space and breathtaking view of the Blue Ridge Mountains. Adjoining rooms are also available on request.
Guests get to start the day with a buffet or continental breakfast. The hotel's on-site restaurant, Chop House, also offers a wide selection of dishes for lunch and dinner. In addition, guests can dine at nearby options including, the French-leaning Bouchon, Mellow Mushroom and the Brasilia Churrasco Steakhouse—all of which are situated within a 0.2-mile radius.
Alongside free Wi-Fi and free parking, the hotel provides several amenities. Guests can handle their business and hold meetings with the use of the hotel's business center, conference space, and meeting rooms. A seven-day-a-week fitness center provides a place for guests to work out. Other services provided include limo/town car service and dry-cleaning services.
Conveniently situated in the heart of Downtown Asheville, the hotel makes a suitable pick for tourists and business travelers. It’s 3 minutes from the Asheville Community Theatre and 8 minutes from the U.S. Cellular Center. It’s also within an 11-minute walk from The Orange Peel, a 3-minute walk from the Thomas Wolfe Memorial and less than 100m from the Asheville Masonic Temple.
Latest deals for Four Points by Sheraton Asheville Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Four Points by Sheraton Asheville Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Basketball court
- Gift shop
- Eco tourism
- Casino
- Golf
- Hunting
- Horse riding
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Interconnected room(s) available
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Pool
Reviews of Four Points by Sheraton Asheville Downtown
7.5
Good
1173 verified ratings
Wonderful
455
Very good
236
Good
193
Okay
92
Fair
87
Mediocre
40
Poor
70
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, but many expressed dissatisfaction with noise levels and cleanliness in their rooms. Some mentioned issues with outdated facilities and unpleasant odors, while others enjoyed the amenities like free parking and breakfast options.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
9 reviews
7.6 out of 10
14 reviews
All reviews
Pros (+) Great hotel at a reasonable price in a fabulous location!
Pros (+) Very good location with accessible parking. Hotel is nice. Excellent value compared to others downtown.
Cons (-) Not the most updated rooms.
Pros (+) The room was a good size. They allowed pets. The crib was well built. The linens were very clean.
Cons (-) We were put in the first room on the bottom floor. It was very loud. It was hard for our 13 month old to sleep and even too loud for us to sleep. The staff wasn't very nice. They almost seemed upset that the hotel was full with evacuees. We had to call the main number to get a group discount applied. The onsite manager had refused to give it to us.
Cons (-) Crummy gym, continental breakfast
Pros (+) Great location, close to downtown Nice bar in the lobby everyone was friendly
Cons (-) Shower pressure was terrible Elevator was so loud I felt sorry for the people in the 45 rooms down from it Seemed like
Cons (-) The site is a step down from a Hampton. It's liveable but basic in all regards. Clanking noises all night, I think from pipes. Water took no kidding 10 minutes to warm up, not hot. Very very little water pressure. It was clean, cheap but I expected more in this space. Not doing a 100% renovation really hurts the Sheraton brand here. Lovely warm staff. Older building, old infrastructure. I wasn't u...
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Pros (+) It was in a good location to walk to downtown restaurants and breweries if you enjoy the hippie scene that downtown Asheville has to offer.
Cons (-) The fire alarms went off in the middle of the night on and off for an hour. When I called the desk to ask if there was an emergency the concierge seemed oblivious to the fact that it was the middle of the night and all of the guests were being woken up by loud alarms. He was entirely unapologetic-- and there was no emergency. Every time I was about to fall back asleep the alarm went off again. Not...
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Pros (+) Location is great, staff are very helpful. Fabulous location if you want to walk into downtown Asheville. However it's not as nice as the normal 4 Points - everything is clean but a bit outdated.
Pros (+) The bed was very comfortable.
Cons (-) Bathroom sink counter too small
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
Guests get to start the day with a buffet or continental breakfast. The hotel's on-site restaurant, Chop House, also offers a wide selection of dishes for lunch and dinner.
Are there any nearby attractions within walking distance of the hotel?
Conveniently situated in the heart of Downtown Asheville, the hotel is within walking distance of various attractions, including the Asheville Community Theatre, the U.S. Cellular Center, The Orange Peel, the Thomas Wolfe Memorial, and the Asheville Masonic Temple.
What amenities does the hotel offer for business travelers?
The hotel provides a business center, conference space, meeting rooms, and a seven-day-a-week fitness center, making it a suitable pick for business travelers.
How is the hotel's customer service?
The staff is described as very helpful, friendly, and courteous, providing excellent service to guests.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the room's smell, outdated facilities, and the need for updates, although they also appreciated the cleanliness and comfort of the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Upgraded suites offer breathtaking views of the Blue Ridge Mountains, providing a scenic backdrop for your stay.
Convenient Location for Exploring
The hotel's central location in Downtown Asheville makes it a suitable choice for tourists, with many attractions within walking distance, including the Asheville Community Theatre, U.S. Cellular Center, and The Orange Peel.
Diverse Dining Options
In addition to the on-site restaurant, Chop House, guests can explore nearby dining options such as the French-leaning Bouchon, Mellow Mushroom, and the Brasilia Churrasco Steakhouse, all within a 0.2-mile radius.
Accessibility Features
The hotel offers various accessibility features, including rooms with increased accessibility, adapted bathrooms, and facilities such as roll-in showers and shower chairs, catering to guests with specific needs.
Consider Adjoining Rooms
For groups or families traveling together, the hotel offers adjoining rooms on request, providing convenience and flexibility during your stay.
Fitness Center Access
Take advantage of the seven-day-a-week fitness center, providing a convenient space for guests to maintain their workout routines during their stay.
Nearby Attractions
The hotel's proximity to attractions like the Basilica of Saint Lawrence, Asheville City Hall, and the Botanical Gardens at Asheville offers guests the opportunity to explore the local area with ease.
Pet-Friendly Accommodation
The hotel accommodates pets on request, making it a suitable choice for guests traveling with their furry companions, although additional charges may apply.
Room Maintenance
Some guests have reported issues such as dead light bulbs and unclean coffee makers. It may be beneficial to check these amenities upon arrival and request replacements if necessary.
Varied Guest Experiences
While some guests praised the friendly and helpful staff, others mentioned instances of unfriendliness at the front desk. It's advisable to approach the staff with any concerns to ensure a pleasant stay.
Location
22 Woodfin Street, Asheville, NC 28801
What's nearby
- Thomas Wolfe House161 yd
- Harrah's Cherokee Center – Asheville372 yd
- Asheville Art Museum438 yd
- Basilica of Saint Lawrence0.3 mi
- Asheville City Hall0.3 mi
- The Orange Peel0.5 mi
- St. Mary's Episcopal Church1 mi
- Beth Israel Synagogue1.1 mi
- Botanical Gardens at Asheville1.2 mi
- Overlook Castle1.3 mi
- University of North Carolina at Asheville1.4 mi
- Smith-McDowell House1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Asheville Downtown
Low season | April |
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High season | July |
Average price (weeknight) | $106 |
Average price (weekend night) | $129 |
When to book a room at Four Points by Sheraton Asheville Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AshevilleGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Asheville Regional |
Distance to airport | 11.1 mi |
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