Best of Both Worlds. Four Points by Sheraton Asheville Downtown offers the convenience of a great downtown location while being nestled among the Blue Ridge Mountains. Step out our door and into a unique world of shops, restaurants, art galleries, and more. Simple Pleasures. Slip into your Four Points by Sheraton Four Comfort Bed and watch an in-room movie on the 32" LCD flat screen TV. Sample one of the many beers offered with our Best Brews(SM)or catch up on some reading over a hot & fresh cup of Seattle’s Best Coffee. We are also proud to be a 100% non-smoking hotel. For animal lovers, we offer pet-friendly rooms for a fee. Work or Play. Whether you're hosting or attending an event in our 2,700 square feet of meeting space or enjoying time away from your busy life, we’re ready to make your visit as perfect as can be. Find everything from free Wi-Fi with printing options to an onsite business center and 24-hour fitness center. We also give you free passes to the local YMCA, which is just one block away.
The site is a step down from a Hampton. It's liveable but basic in all regards. Clanking noises all night, I think from pipes. Water took no kidding 10 minutes to warm up, not hot. Very very little water pressure. It was clean, cheap but I expected more in this space. Not doing a 100% renovation really hurts the Sheraton brand here. Lovely warm staff. Older building, old infrastructure. I wasn't unhappy but it could be much better if they invested in the property.
It was in a good location to walk to downtown restaurants and breweries if you enjoy the hippie scene that downtown Asheville has to offer.
The fire alarms went off in the middle of the night on and off for an hour. When I called the desk to ask if there was an emergency the concierge seemed oblivious to the fact that it was the middle of the night and all of the guests were being woken up by loud alarms. He was entirely unapologetic-- and there was no emergency. Every time I was about to fall back asleep the alarm went off again. Not what I'm looking for when I'm on vacation.
Location is great, staff are very helpful. Fabulous location if you want to walk into downtown Asheville. However it's not as nice as the normal 4 Points - everything is clean but a bit outdated.
The bed was very comfortable.
Bathroom sink counter too small
Location was great. Pet friendly. Comfortable bed.
Bathrooms were in desperate need for an update
The room was clean
They mentioned the free bottle of water in the room....hopefully that is enough because there isn't any more anywhere. 1 floor has vending, almost everything sold out. Also shower didn't work right. Not the worst by far but definitely way too much for what you get.
I loved that the location was close and everything was within walking distance. Staff were very accommodating and pleasant. The room was clean and the bed was so comfortable.
The hotel was very loud, due to the activities and families staying there, but it made it difficult to sleep because every sound traveled through the walls at all hours.
Nice location to downtown, we were able to walk to everything we wanted to do downtown.
The room was fine, however there was a load machine sound in the hallway, someone called our room thinking they were calling the front desk, and housekeeping knocked on our door at 8:30am. The curtains had stains on them making us wonder....
Room was designed nicely Great location good amenities
The television didn't work, even after I had a staff member come to look at it. He said he was unable to fix it. Phone to call down to the front desk didn't work at all. I had to request a Do Not Disturb tag. The cleaning staff used a chemical on the carpet that was extremely strong in smell.
Great location in nice setting.
Entire floors of this hotel have recently been renovated and are a substantial improvement over the dark and dim hotel I stayed in two years ago. I would definitely stay here again, and the price is 60% off the aloft Hotel which is probably it's closest direct competitor, outside of the Renaissance just around the corner. It's within walking distance of all of the downtown attractions.
Seemed like a good spot and right down town. Clean rooms and comfy bed.