Room was not clean and staff not responsive. For that price and brand we extended better.
3 stars
Home2 Suites by Hilton Asheville Biltmore Village
Photos of Home2 Suites by Hilton Asheville Biltmore Village
Overview
Be close to the beautiful Blue Ridge Mountains when you stay at Home2 Suites by Hilton Asheville Biltmore Village. Our relaxed, all-suite hotel is situated in the historic Biltmore Village, home to many local shops and restaurants. Enjoy access to the best of Asheville, including Downtown, the River Arts District, and the Biltmore Estate, as well as unique gems like Judaculla Rock and the Road to Nowhere. Check in to your studio or one-bedroom suite and enjoy free WiFi, a fully-equipped kitchen, cozy living and sleeping areas, and an HDTV. Bring your pet along with you – Home2 is their home, too. Start each morning with free breakfast at the Inspired Table. We offer 400 combinations of favorites to choose from, including oatmeal, breakfast sandwiches, fruit and yogurt. Work out at our Spin2 Cycle fitness center, open 24-hours, where you can run while you run a load of laundry. After a long day of exploring Asheville and the Blue Ridge Mountains, relax by our fire-pit with BBQ grills, or take a dip in the heated outdoor pool.
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Amenities at Home2 Suites by Hilton Asheville Biltmore Village
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Dishwasher
- Coffee machine
- Microwave
- Kitchenette
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Hairdryer
- Shower
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Outdoor
- Grill
Fitness
- Fitness center
Reviews of Home2 Suites by Hilton Asheville Biltmore Village
8.5
Very good
315 verified ratings
Wonderful
195
Very good
51
Good
27
Okay
11
Fair
12
Mediocre
7
Poor
12
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, but many expressed dissatisfaction with cleanliness and the breakfast options. Issues like dirty rooms, early breakfast hours, and lack of responsiveness from staff were common complaints.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.5 out of 10
284 reviews
8.5 out of 10
16 reviews
8.6 out of 10
2 reviews
7.4 out of 10
2 reviews
All reviews
Pros (+) Brand new hotel, they allow dogs
Cons (-) Breakfast was done before 9 AM on a Saturday. This for grab and go breakfast, without being told that it ends so early. Really, grab and go items could be available the whole day. Pretty annoying when traveling with small kids, good thing we had food with us. Also they have shampoo and shower gel dispensers in the shower and the shower gel was empty. This little detail is also unacceptable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at the hotel?
The hotel offers a variety of amenities including an outdoor pool, complimentary breakfast, a fitness center, and a kitchenette in the rooms.
Are pets allowed at the hotel?
Yes, pets are allowed at the hotel upon request, and charges may apply.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being modern, spacious, and clean, with large comfortable rooms and a very welcoming and helpful staff.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's excellent location and modern amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is mentioned as the low season. This could provide a more peaceful experience.
Pet-Friendly Hotel
This hotel is pet-friendly, making it a convenient choice for guests traveling with their furry companions. However, it's advisable to confirm the pet policy and any associated charges in advance.
Check Room Amenities
Some guests noted that the rooms were well-equipped with modern kitchen appliances, making it convenient for longer stays. Checking the room amenities before booking can ensure a comfortable experience.
Verify Breakfast Options
While some guests praised the breakfast, others expressed disappointment. It's advisable to verify the current breakfast offerings to align expectations accordingly.
Consider High Season for Vibrancy
September is highlighted as the high season, which could be ideal for those who enjoy a lively atmosphere and more activities in the area.
Accessibility Note
Some guests mentioned issues with the elevators. If mobility is a concern, it may be helpful to inquire about the status of the elevators and request a room accordingly.
Nearby Attractions
The hotel is conveniently located near various attractions, such as the Biltmore Estate and downtown Asheville. Exploring these nearby places can enhance the overall experience.
Laundry Facilities
The availability of on-site laundry facilities was appreciated by several guests, making it convenient for those planning longer stays or traveling with children.
Double-Check Room Cleanliness
While many guests found the rooms clean and spacious, a few mentioned cleanliness issues. It's advisable to double-check the room upon arrival and promptly address any concerns with the staff.
Location
61 Thompson Street, Asheville, NC 28803
What's nearby
- All Souls Episcopal Church and Parish House0.3 mi
- Biltmore House0.3 mi
- Smith-McDowell House0.8 mi
- Asheville Mall1.3 mi
- The Orange Peel1.6 mi
- Asheville City Hall1.8 mi
- Asheville Art Museum1.9 mi
- Thomas Wolfe House2 mi
- Biltmore Estate2.1 mi
- Harrah's Cherokee Center – Asheville2.1 mi
- Basilica of Saint Lawrence2.1 mi
- Western North Carolina Nature Center2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites by Hilton Asheville Biltmore Village
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $156 |
Average price (weekend night) | $195 |
When to book a room at Home2 Suites by Hilton Asheville Biltmore Village
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites by Hilton Asheville Biltmore Village
FAQs when booking at Home2 Suites by Hilton Asheville Biltmore Village
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See most recommended stays in AshevilleGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Asheville Regional |
Distance to airport | 9.1 mi |
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