Dining
Basics
Parking and transportation
Accessibility and suitability
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Rock Haven Terrace Motel?
The high season is in October, and the low season is in May. Consider visiting during the low season for a quieter experience.
How is the cleanliness at Rock Haven Terrace Motel?
While some guests have mentioned cleanliness issues, many others have found the rooms clean and comfortable. The staff is attentive and willing to address any concerns.
What amenities are available at Rock Haven Terrace Motel?
The motel offers parking, air conditioning, free Wi-Fi, and dining amenities such as a refrigerator and microwave. Pets are also allowed upon request.
What can I expect from the beds at Rock Haven Terrace Motel?
Guests have consistently praised the comfortable beds at the motel, ensuring a good night's sleep during your stay.
How is the customer service at Rock Haven Terrace Motel?
The staff at the motel is known for being friendly, helpful, and accommodating. They are quick to respond to any needs or concerns during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Size
Some guests reported receiving smaller beds than expected, so if space is a concern, it might be worth confirming the bed size upon booking.
Check Room Amenities
Double-check the room amenities upon arrival, as some guests found missing light bulbs, power outlets that didn’t work, and shoddy furniture.
Verify Room Type
Ensure that the room type booked matches the one received, as some guests booked a Queen room but were given a room with 2 small beds.
Bring Your Own Toiletries
Some guests found the room lacking in basic toiletries, so it might be wise to bring your own soap and shampoo.
Be Mindful of Odors
Several guests mentioned encountering unpleasant smells in the rooms, so it’s advisable to be prepared for potential odor issues.
Check for Cleanliness
Some guests reported cleanliness issues such as dirty floors, stained sheets, and unclean appliances, so it’s recommended to inspect the room upon arrival.
Be Aware of Noise
Guests mentioned noise disturbances from questionable activities in the parking lot, so it’s advisable to be prepared for potential disturbances.
Confirm Security
Some guests experienced issues with room security, including doors that wouldn’t lock and missing door security features, so it’s important to ensure the room is secure.
Bring Extra Supplies
Due to reports of thin towels and missing hand soap, it might be helpful to bring along extra supplies for your stay.
Be Cautious of Outdated Facilities
Several guests noted that the property is outdated and in need of repair, so it’s advisable to be prepared for older facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $67 |
Average price (weekend night) | $117 |
Value for money | 4.0 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Asheville Regional |
Distance to airport | 10.5 mi |