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Great staff. Great location. Seems to be run down and needs a face-lift internally.
Location is fantastic, and the hotel staff friendly and helpful
The hotel is right in the centre of Tours so very convenient for sight-seeing, restaurants and shopping. It is also close to the train and bus stations. It was clean and comfortable. Parking is very limited - there is a public carpark nearby but it was very full and we were lucky to get a space. The room we had was comfortable but being at the top of the hotel, it was dark with only one small window - a draw back on a sunny day.
Location is central: close to the railway station, but far enough not to hear and see those people grouping near the station. Also very close to tourist office, old town and Hotel de Ville (just in front). The room was great - spacious, with a comfortable sofa in front of tv, a desk, enough room to even have a morning gymnastics)). It was very quiet which is definitely a plus! Beautiful lobby. The price af breakfast 18 euros is too high.
Superb staff - some of the friendliest I´ve encountered. Breakfast finished at 10; restaurant closed on sundays (!)
Very easy to find - great location. Very nice staff.
Staff - very friendly and helpful
The location was just where we needed to be. The front desk was very professional and helpful.
The hotel room is newly renovated. It located very close to the Train Station (within 10 minutes walk) and the shopping centre (within 3 minutes walk) of Tours.
Style of the hotel especially the bedroom. The availabilty of the garage eas a bonusu No
Centrally located and very pleasant surroundings
Found the hotel very central with easy access to tourist office shops and restaurants. found directions to hotel not quite exact it would have been handy to know that the train station was beside the hotel & would have been much easier to find. Tea and coffe facilites in the room would also be a great idea.
The hotel is located not far from train station and a short walk away from the town centre which is great
Nice hotel, very easy to find and convenient. Staff pleasant and good parking The air conditioning wasn't working
Easy to find, just what was expected. Nothing
Excellent breakfasts and very helpful staff,especially the receptionists The shower tended to spray over the bathroom floor.
The great location to the city centre and near Tours railway station. The staff was helpful and free use of the internet.
Good hotel with reasonable price. Very nice breakfast, close to the train station.
Helpful staff with onward booking confirmation etc. Street noise from apartments opposite, so we had to use double glazing to sleep
Very good rooms and breakfast. Do not be put off as you approach the hotel because it looks small and in a back street. It is actually large and in the heart of the city (5 mins walk). Would love to go back to Tours and would definitely stay here again. Watch the car park - it fills up and space is very tight for manoevering - be first in and last out :)
Our room was warm, quiet and comfortable. The hotel was in a side street very close to the station, but not affected by noise from it. Being on the fourth floor, there was a small balcony in the mansard; although the view was only of roof-tops, this might have been beneficial in warmer weather. Access to the lift was easy, and there was a spacious reception and breakfast area. There was a wide range of choices at the buffet. The dark decor in the room would not be to everyone's taste. Be warned - we were unable to use the underground car-park because of the restricted headroom. On enquiring, we were told that it was 2m, but our vehicle at 1.97m certainly would not fit, and so we were obliged to feed a fairly greedy parking meter a short walk from the hotel.
the location and the comfort
The cost of the room reflected the location and quality of the facility, Suitable for a budget stay in a family type trip. The location is out of the town of Amboise - so a car is needed to do any activities. The facility is unfinished, drains are open, footpaths not sealed, roads have potholes, Walkways to front door were not sealer, so the mud from outside finished uo inside. The furniture is pacrical, but poor quality. Privacy for each couple was a problem. Adjoining beedrooms not a good idea (noisy)
Note that there is no restaurants at the hotel.
Very clean appartments with good services No English channels on the tv
Good for families. Apartments are amazing inside, everything you need is in them. The grounds are no way near completed yet - we read reviews saying work was underway but we thought the work would have been completed by now but it's no-where near complete yet.
Quite good value/price ratio which makes all the bad sides look unimportant. New development, clean and new furniture. Reasonably sized rooms. Convenient location if you want to visit chateaux by driving. Kitchenette with microwave and dishwasher. Underdeveloped site (Oct 2010). Parking quite far from accommodation (from 300 to 500m). The apartment had a small kitchenette but there were absolutely no utensils or even a glass or cup for tea/coffee. I had to beg at the reception to lend two wine glasses which one would consider obligatory in a French hotel.
Nicely designed interior (more than we expected and were pleased). Friendly and helpfull staff. Good value for money. Nice location. Was hard to find, it will be useful to have more signs on the way.
The apartment layout with quite well equipped kitchen was great. Quite comfortable and plenty of room. The location. It is a bit far from Amboise and is a little inconvenient if you want to nip into town. Also a little sparse, but obviously new, so will likely improve in facilities and layout.
The studio apartment rooms exceeded all our expectations for size, comfort and fixtures & fittings. The fact that you can't park outside the rooms adds to the peace and quiet of the place. We did not use the restaurant but bread and croissants are available to order from reception at extrememely reasonable prices. We found nothing to dislike
The apartment was very modern, very comfortable, very new and well equiped for self catering holidays. It is an ideal location for visiting the Castles of the Loire Valley, canoeing on the Loire or Cher rivers, or exploring by bicycle. The resort is not finished yet and therefore on-site facilities are, at present, very limited. However, the facilities of Amboise are only 3 to 5 minutes drive from the resort.
Tours! Great Location, Breakfast pretty good value and decent offering, Once you accept the basics the room and the amenities facilities etc. are fair. Housekeeping in Tours was good and efficient. Parking was good too and the Five Euros spent for the basement was well spent. On arrival we found that one of our rooms was not booked even though I had received the conformation e mail just that day. The young lady in reception could not find the third room booking, but she was very helpful. a room was given for the night at Mercure whose receptionist was seriously in need of some friendly training. She was grumpy and rude and we think she just had a bad day for which our friends were the victims a Receptionist later in the day Some telephone system on each floor even since it is not possible in rooms. In case you have an emergency there is nothing in your hotel after the receptionist leaves, no telephone no connection no nothing. windows! It was seriously hot int he rooms and we could do nothing to open the window which only opened two inches or so. I know that the railway tracks make lots of noise which is why you must have two double glazed windows, but if only this can be opened a bit to get in more ventilation.
Best price offered ever matching perfectly for all backpackers! Not actually, but, we expect if the hotel'd provide guests more facilities as well as something's like the bathroom stuffs, that would be better!
Very comfortable hotel with friendly staff
No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.
Close to the station Unkind staff
The access to WI-FI is only at the reception but not at the rooms. The noise from TGV is "something"...
Clean, always good to be able to say that, comfortable, good value for money, convenient location for town centre, helpful staff.
Clean, good location, wifi only in lobby and it closed early evening
Had good quality bikes for rent, staff was helpful and friendly, other than bar, public spaces very nice. Just over 1 km walk into town from hotel. Expensive breakfast not included in room charge. Better rates, including breakfast, available for walk up customers.
The hotel was comfortable, close to the train station, and within walking distance to the heart of Tours. Breakfast was very expensive.
Convenient parking. Reasonable value. A bit away from the old town.
Excellent, near train station if that is useful. Very good sized room.
Excellent breakfast and easy car parking. The hotel was at a fixed temperature. It was hard to cool the room because if you opened the window it was very noisy as the train station is very close to the hotel.
New hotel well appointed with clean comfortable rooms, small bar open till late, staff spoke good English, well appointed breakfast room and facilities. Car parking was charged.
convenient parking, quick and easy booking in, maps of Tours noisy room (railway behind). Room needs updating. Can't have shower without soaking floor. room carpet dirty and stained - needs replacing. Smell of cigarette smoke in coridoor.WiFi didn't work. Personal message in envelope left on bed was stained.
Drunken guests screaming in restaurant, foyer & rooms went unchecked by staff. No sound insulation - you can hear guests in room above going to the toilet! We got up & left at 4.00 am. Staff ignored noise and were disinterested in our complaint. Room was utterly basic, grubby and the bed uncomfortable. We paid £75 for the night (breakfast not included) & £11 for 1 beer & 1 small wine
excelent value for money - great evening food.........great breakfast ( but a bit expensive at 12.50 euros.) ............. need better directions to locate hotel - but receptionis t excelent at directing us to the building - !!!
Friendly staff, clean room, nice selection of breakfast.
This was the first time we had used Mercure and it was superb, we shall definitely use them again. We ate outdoors in the lovely outdoor space and the staff were so friendly. We had booked the wrong date, and yet they immediately found us a nice room and away from where we might have been disturbed by a wedding party.
Everything was good. The staff spoke good English and as with a lot of French hotels we did NOT get that sense of being unwelcome because we were English. There was very little to fault. If anything the prices are a bit on the high side but the quality is certainly there. We would certainly use this hotel again.
Nice clean comfortable room with good size bed Not much in the way of seating. Two nice armchairs would have made all the difference
Staff were really friendly even though we arrived really late. Good breakfast and great location for touring the Loire. Good range of information with in hotel about surrounding chateaux. Also useful map on ale from reception.
easy to find, good room The resturant staff were very unprofessional ,rude and did not make myself or my 7 guest very welcome, we arrived at about 2000 hours and it became obvious that the resturant staff didn't want to work any later!
All staff were very friendly, and willing to help
Quiet location and close to motorway. Too expensive for standard of rooms and especially for meals
Lovely location Excellent restaurant great breakfast good helpful staff Pillows could be better
Services at the restaurant as well as at the bar were disappointing. The bar was too noisy for such an "expected" atmosphere.
Beautiful chateau/rooms/space/countryside and quiet. Excellent food.Professionally managed. It took over 1/2 hour to get our wine opened even whilst our 1st course meal was served on the table. The sommelier ignored us deliberately whilst he bigmouthed/chatted about himself to other tables with the focus on him not customer service. We were very upset by this attitude.
The room and grounds were beautiful With a few notable exceptions the staff was unfriendly to the point of rudeness. They would ignore you when you came in, never smile, and were outright rude if you asked a question that made them actually work. I asked for a receipt showing that I paid at the end rather than one showing an outstanding balance and they refused!!
Lovely location and building. Room was finewith a large, comfortable bed. The food was well cooked and nicely presented. The practice now in France (but not in Paris) whereby one has to order desert at the start of a meal.
The hotel has beautiful public areas that can be viewed by all. The staff are extremely friendly and charming. The restaurant did not meet my levels of expectation; I did not feel that I got value for money and the atmosphere was strained. The degustation in the cellar was an extreme disappointment- 3 tastes of mediocre local wine that was limited to still white and did not reflect the area's potential.
A beautiful chateau in a beautiful location. Nothing
I thought your Chateau was gorgeous and well manicured I thought your breakfast buffet was lacking with only one hot item--eggs and the selection of pastries was fair, no availability to order from a menu. In addition, we ordered room serice of pasta and salad. The pasta portion was very soft and inedible. Because of this room service we chose to not eat dinner at the chateau.
Decor was attractive, staff helpful, setting nice. I thought dinner in the restaurant was a little over priced, considering that we were able to find other restaurants within a few miles of similar quality with lower prices.
The room was lovely, with fantastic views. The staff were superb and dinner amazing.
We enjoyed our stay at the hotel. It was a particularly charming place and next time I shall definitely request Room 6 I found that everything met, or exceeded, my expectation
It is a beautiful place to stay. I would go there again for sure. The soap smelled funny - for real.
It is beautiful hotel...more like a B&B in terms of its charm, comfort, and peace and quiet. It has a wonderful garden area. There is also off-street parking protected behind locked gates at night. The staff was very welcoming and helpful in providing tourist advice. The Hotel is very close to shopping and tourist attractions including the historic châteaux. Couldn't recommend it more. There was nothing we didn't like about this hotel.
Hotel de charme Extralarge bed not very comfortable. Relatively small breakfast room (for the size of the hotel).
- very clean, newly refurbished room - quiet, private park and garage - did'nt see facilities e.g. sauna as advertise - rather pricey for size of room
The grounds were very picturesque and the staff were very helpful. It seemed like an ideal place to stay a few days to relax and soak in Amboise Our room did not afford much privacy as it faced on to the driveway and entrance.
Having a pool to cool off in and relax made the stay at this hotel enjoyable For what was on offer at breakfast we found poor in comparison to other hotels we stayed in and expensive at 10 euros per head.
The room is well appointed. The beds are comfortable. The breakfast is great.
lovely place. would stay there again.
This is a truly charming hotel with staff who were friendly and helpful at all times.It was a great base for touring the Chateaux Nothing
The location is ideal, walking distance to the Chateau de Chenonceau. The staff was very friendly and helpful. The room was charming, comfortable, and very clean. Very relaxing stay. Perfect place to launch your visits to all the chateaux of the Loire.
Everything, and the food in their restaurant was magnificent Nothing
Excellent accomodations, very clean and very attentive staff no
did not receive an air conditioned room as was expected and paid for.
The location and the room The Internet didn't work in my room
Beautiful grounds and large comfortable room. Beautiful linen and furnishings. Great location and short walk into the center of the village and the chateau. Heard a dripping sound all night from the pipes or something in the walls?
A great hotel in a good location
The quiet + coziness.
Location The over priced menu
We had a warm and friendly welcome. The room was unique and very comfortable and, the hotel in a good location in order to explore the area.
Most enjoyable stay, staff were pleasant and accomodating, secure parking a definate plus... wifi another plus. Would definitely stay again. Would have been nice if located closer to restaurants and shops.
The location (Amboise) no
pleasant staff too far out of town with no bar or restuarant facilities, just like a travel lodge. 25 minute walk into town
The management was very helpful to us in finding fuel for our car during a time when there was a problem obtaining it. We booked a room for three people even though there was on only two of us. It was just right.
Clean, fresh hotel in excellent location.
room comfort, quiet, access late at night without problem, friendly staff all rooms are no smoking. I like my freedom to do what I like in my own private hotel room
Very comfortable beds, excellent breakfast, helpful staff, quiet location
Very pleasant and clean hotel. Reception staff offered without prompting to store our bikes in their garage.
Reception staff were very helpful and friendly, room extremely comfortable, clean and well designed Overpriced breakfast - said to be American, but only hot food was sausages and they had run out of scambled egg.
room good wasnt as close to centre but easy 20min walk
The hotel staff were awesome, the breakfast was good, and the room was roomy, clean, and comfortable. The location is about a 20 minute walk (mostly uphill) from town and taxis are scarce or nonexistent.
Nice clean modern hotel Cost of drinks very dear in comparison to Ireland
Beautiful setting no
Air conditioning in room - wifi in room - trolley for luggage
clean and very friendly , helpful staff
A bit off center with a nice view of the Amboise castle. Very friendly and helpful staff. We spent one week there and enjoyed the region and hotel so much that we'll return next year. The swimming pool should be heated up
Very comfortable bed, excellent sofa bed for children, buffet breakfast, pool and mini golf. Location also very good - walking distance to Amboise centre
The chlidren liked the pool, the rooms were clean and comfrotable
The food and bar operations were poorly run with a very disappointing product
Views and proximity to Amboise. Helpful staff None
Very familiar. Very well equiped. Staff very friendly. Very good breakfeast.
the room was nice.
Everything I expected from the website: a very impressive building, delightful grounds, very attentive staff, a comfortable room and an excellent restaurant. None
The Domaine was a beautifully situated chateau with large, comfortable rooms, a great restaurant and very friendly staff who provided great service. Only quibble is that breakfast was quite overpriced.
# Restaurant excellent - menu, quality, staff and service. # Hotel staff pleasant and helpful. # Convenient location for exploring the Loire Valley region, close - by car - to Tours, airport, train station, main chateaux etc. # Limited drinks range in hotel bar. # Lack of atmosphere and facilities meant an evening in the hotel/bar not a realistic alternative to travelling to town (which requires driving) # Lack of full room service facility. # Rooms (in outbuilding), while clean are somewhat tired and in need of overhaul and updating # Insufficient car parking spaces meant footpaths and public areas were full with parked cars.
Peace, calm, lovely staff, location, and beauty of chateau and gardrns Food
Excellant restaurant Over priced compared with other accomodation in the Loire.
Fabulous experience. The staff were so helpful & friendly. The bedroom decor and fitting are of a high quality. The food in the restraunt was firs class as ws the service Shower screen was not ideal - got the floor wet, but tha was it!
The unusual accommodation, the ambiance, the restaurant, and the beautiful crocuses flowering in the hotel grounds. the quality of the shower in our room.
The location. the building. the breakfast. the staff. the fires the view No kettle in the room to make tea and coffee. Hairdryer not strong enough
It was like stepping into a romance novel. The room and the view of the Loire Valley was superb! The cuisine was some of the most enjoyable "gastronomique" that we have tasted. Coming during late September we got a glimpse of the fall foliage. Outstanding! Easy access to all the other chateaux of note. We are eager to return.
well appointed rooms restaurant v. expensive
the location and the views from our room the restaurant was very expensive
location was good, the city and countryside great. the resturant was impressive--dinner was expensive but worth it and the service was very good. the breakfast was also very good. our room was in the old part of the hotel and was just ok. it needs to be updated. the walls between rooms are not very insulated for noise and made for a long night.
Room was extremely quiet and comfortable; staff was very professional and helpful; convenient walk to town; The food in restaurant was excellent quality but very expensive.
Size of room No outward views
The location was sublime as we could see Amboise Castle from our room and could walk to many little shops and restaurants in the town of Amboise, including Leonardo DaVinci's home and final resting place at the Castle.
Great staff. Perfect location for visiting chateaus in Loire Valley (1/2 hour or less to Chenonceau, Chambord, Chiverny). Right next to Amboise Chateau. Wonderful restaurant. No elevator, though desk attendant insisted on carrying all luggage up several flights of stairs when we checked in.
first impression of room not that great after Les Artes however beds, bathroom and size was very good. The 36 restaurant was incredible. The only thing was the hairdryer needs to be upgraded.
Lovely room overlooking the river. Bags carried by reception. Prepared wine beautifully for social occasion. Dressing gowns and slippers great for relaxing and comfort. Pleasant staff. Cuisine superb. One reception staff outstanding for help and friendly approach. Bed very comfortable. One reception staff was rather aloof and business like. I felt I would have been treated in a more friendly manner if I had driven up in an expensive car. Need option of vegetables with meals....bunch of rocket for $7 bit steep even if the dressing was excellent.
Good base for the region.
Interesting decor, excellent restaurant and a forest adventure park next door with slides and high wires through the trees. Excellent location for visiting the Chateaux ofthe LoireValley
The Hotel was lovely and the restaurant was excellent. The evening receptionist although very busy was charming and very helpful. Great location.
It was clean. Very strange place. More like a business hotel. Modern make over of a manor house, which ruins any character. Every room had been decorated as a different country. Our's was "Kenya" - and it was boiling hot - so hot couldn't sleep. Also there were bars on the windows and the fire doors were locked. I wouldn't recommend staying here.
Quaint and fine old French building. Staff helpful and facilities faily good. Restaurant reasonable price and good quality. Fairly central for visiting the Loire region. No elevator. Not much to do in Mosne where the hotel is situated. Rooms in the attic dark and hot - poor air conditioning.
Staff could not do enough and cuisine great although as only a set menu perhaps not everyones 1st choice but will definitely be returning in the future Having to leave
T ,he room was huge and the atmosphere was lovely. The restaurant is one of the best we have ever eaten at. You can walk from the hotel to a lot of places (Chateau, weekly market, Loire River, restaurants) Everyone there was very friendly. Nice grounds Although there is wireless there is not a computer available if you do not have your own. This made communication home difficult
The location in the center of Amboise was ideal, the hotel was very comfortable and well appointed, bed linen was excellent - high level of attention to detail
Beautiful, large rooms with lovely furnishings. Comfortable bed with very nice linens. Large bathroom with updated fixtures like double sinks, separate bathtub and shower.
Had a comfortable overnight stay on our way home to the UK. It had every facility we needed. Will use again
easy to get to from A10; food available on site; menu in English was same prices as in French (another chain it wasn't!) should have been advised to book a table for the evening meal
Leaving was the best bit. It was over-priced and offered nothing. The room was small, cramped and airless, smokers frequenting balcony outside rooms made non-smoking rooms a joke. Noisy. Fan in bathroom didn't work.
Friendly approachable staff most of whom spoke English,easy parking,restaurant,good sized room,complimentary tray, WIFI,close to the motorway and some shops,and for me personally it is close to Trousseau hospital. I would prefer to pay for WIFI and have a secure site but this is a minor detail.I always choose to stay in a Campanile hotel if possible when I am in France as I like Campanile very much.
everything a very relaxing break, hope to return, accommodation is fantastic, very friendly helpful staff we did not dislike anything but a restaurant would be nice.
our room and view were wonderful, so was the location the front desk attendant was a bit stuffy...but eventually warmed up.
The reception was excellent and we felt welcome from the moment we arrived. The gentleman who showed us to the room explained everything to us and made a dinner reservation at a very nice restaurant. We also liked the parking facilities with the gates being locked overnight. Breakfast was also very good. It was difficult to spot the entrance when arriving from the east and we had trouble getting back round to it. A good restaurant for dinner in the hotel would have been an added bonus.
Fabulous location, great views, wonderful staff
clean room with plenty of room and strong , consistent internet access
Beautifully maintained, comfortable and welcoming. Impressive location next to the castle and on the banks of the river. We will certainly return to spend more time with you and will also recommend you to our friends.
The room was absolutely fantastic (spacious, clean, confortable, quiet, etc.). The service was also amazing and the hotel delivers what it promisses. I strong recomend this hotel. The reception speaks a very good English and is ready to help the guests anytime. One of the best hotels I have ever stayed. Everything was perfect
The hotel location is good and staff are so kind and friendly. The room is excellent atmosphore. No restaurant for dinner. Breakfast is a bit expensive, 12 Euro, but basic.
The staff are very nice and helpful. The room we had is way too small, especially for a 4-star hotel. The breakfast is very poor (you hardly have anything to choose from) and is not worth 12 euros at all.
location ,style hotel should have dinner
The location was excellent, easy walking to the chateau, restaurants, shopping. Staff were very helpful and attentive, nice grounds to enjoy a glass of wine, The room was very comfortable and clean.
Location, location, location, with views of the Amboise Chateau and easy walking distance from the town Le Manoir Saint Thomas is perfectly located. There is safe parking in the grounds. The staff are delightful and the rooms nice. Bit pricey, but if you are happy to pay you will have a very nice stay.
Very helpful people - I arrived very late due to flight delays and instructions were very provided for me very clearly.
The building and grounds are simply lovely. Our room was incredibly spacious, comfortable and well appointed with a large and luxurious bathroom. The desk workers were helpful, cordial, knowedgeable and spoke English fluently. We liked Alla in paricular, as she is simply charming. We had hoped to have dinner in their highly-recommended restaurant, but after September 30th it was no longer open.
The welcome, the staff, the tranquility so close to the heart of the town, the elegance of the building
Had a great room up top, overlooking the garden, comfortable and good bathroom all in a house built in the twelfth century. There was also a nice sitting room downstairs with open fireplace. The service was great, enthusiastic and helpful which added to our experience.
Staff was incredibly nice and helpful. Accomodations were very comfortable and clean. Amenities were second to none.
The manor is historic and very charming, but also has modern touches to make it comfortable. Staff was very helpful and friendly. Breakfast was simple, but lovely.
Beautiful hotel very convenient to centre of Amboise. Style is of restored chateau so don't expect ultra modern facilities, but it fits in perfectly with the ambience of the Loire Valley. Residents' lounge delightful with free wifi. Staff very helpful. Breakfast OK. 170 Euro is perhaps a little overpriced and we have stayed in equally high standard accommodation in Amboise for a bit less. However, this is a minor complaint and we would certainly consider staying there again.
We loved Le Manoir St. Thomas and would definitely recommend it to friends. It was lovely, the staff was wonderful and the location was great.