Hyatt Regency Atlanta

Reviews

Pros

"Would recommend, nice stay." (in 5 reviews)

"Staff seem very nice." (in 4 reviews)

"Hotel employee was amazing." (in 10 reviews)

Cons

"The hotel staff was VERY rude!" (in 2 reviews)

Show reviews that mention

+

polaris

downtown atlanta

walking distance

valet parking

view from the room

great location

king room

nice hotel

valet service

staff was friendly

bed was comfortable

room was small

free breakfast

Good

Sep 2018

6.8

Oarking

Location

Had to valet parking. Cost 40 dollars a day. Took us 30 min to get into the hotel and 20 min for them to get our car back to us.
Good

Jan 2018

8.0

It’s ok

Good location, beautiful building, nice room

No parking. I booked this hotel because wanted to make sure we will have parking. Hyatt’s parking was full so they pretty much told us to find parking anywhere we can and it’s not their problem. It was freezing cold outside so it was a big inconvenience for us
Okay

Sep 2017

4.2

Flies in the room. Hair in the toilet. Was not clean
Excellent

Jun 2017

10.0

Great Stay!

Location

Breakfast not included
Good

Jun 2017

6.2

It seemed like everyone there was there for conferences.

Hotel was very nice and staff was pleasant. Rooms were clean, some of the hallways were a little shabby.

Surrounding area was not safe at night. . There were a lot of homeless people in the streets at night who would harass you as you tried to get back to the hotel from dinner. Also price of the hotel was high.
Good

Apr 2017

7.7

There should be a shuttle to and from the airport and a a better parking system
Excellent

Mar 2017

9.7

OUTSTANDING

We stayed here twice in 1 week and requested a King with View room. The first time we got just that, and the skyline view from the international tower was beautiful! The room was quiet, modern, and the best part was all the electronics plugs offered on the nightstands! Great location to restaurants and the trolley. When we checked in, we were told we were "guests of the day" and were given a voucher for food/drink items at the hotel's market. As we checked out, I happened to speak to a nice gentleman at the front door and mentioned we would be back in a week's time because we were celebrating our anniversary in Aruba. He gave me his card and said he and his staff would ensure that we had a great time when we returned. When we returned, he had upgraded us to a King Suite on the 17th floor with a corner view and 3 balconies! It was the most amazing room I have ever stayed in at a hotel. THANK YOU!!! We also had a nice "snack" in the bar and I had am amazing kale salad. We are now huge fans and will be staying at this hotel whenever we can in the future.

Our King Suite Corner View room could have been vacuumed better. It was apparent that housekeeping does not use a crevice tool at the edges of the carpet, for they were very dusty and dirty throughout the unit. Same with the window tracks, but this is pretty minor. Otherwise the room was AMAZING!
Excellent

Feb 2017

10.0

The staff was very friendly and accommodating. Very polite. Even the cleaning crew when you meet them in the hall they all said good morning have a great day. I forgot to leave my keys in my car one night when we got in and they sent a security office named Erin to my room to get my keys and very polite. I told them I was so sorry he said no ma'am it's fine. Very friendly.

Nothing.
Good

Aug 2016

6.2

I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Excellent

Jun 2016

8.5

Loved the location?

Could of been a little cleaner.
Excellent

Apr 2016

10.0

Great Stay Great Value

Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city.

The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
Good

Mar 2016

7.4

My stay at the Hyatt

Comfortable bed , I was upgraded to a king and also put up on a higher floor by request.

The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.

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